Neiman Marcus

Full review
Can I say that I’ve shopped at Neiman Marcus’ online store? I went searching for something there. I would have made a purchase, but after their behavior I wouldn’t spend a cent there to save my life.

Ohhh, am I being overly snotty? No, but they were.

Here’s the story. The February issue of In Style Magazine came in and I leafed through it with vague interest until I reached page 70 whereon I saw the blouse of my dreams. Antique lace with a matching camisole, handkerchief sleeves, fitted bodice. I could see myself coughing up $145 for this item. (Just for comparison, I didn’t buy a new wedding dress because I’m too cheap.)

I went to the site. Hey, it’s a national magazine that had just arrived at newsstands, why would I believe the blouse wouldn’t be on the site?

It wasn’t.

I checked the In Style site and they still had January’s issue up so thought to myself, Self, maybe Neiman Marcus doesn’t have the new stuff up yet. You just wait a round a couple of days.

Ok, I waited 2. I wanted that blouse. But alas, there was no dream blouse. So I emailed them asking if possibly the magazine made a mistake. Alright, so I was a little snooty, just a little, I wanted an answer.

I got my snootiness back in spades. I was informed that the were sold out of that blouse (hmm, do you think they should have ordered more knowing it was going to be featured in a national magazine with a huge circulation? This was, after all, only two days after the magazine went on the newsstand.) I was also informed that they do not put everything they have in their stores on their site (I don’t know about you, but I’m back to that national magazine thing. I know they can’t put every bobby pin they stock in the site, but it was featured in In Style for heaven’s sake.) The tone of the email just left me cold. I spend a lot of time with wealthy people who think I’m there to serve them. I don’t, but I don’t rub their noses in it unless they really give me attitude (it took me 5 years to blow up at one woman and boy did it feel good.) Neiman Marcus snobbed off on me based on one lightly snotty email. But I did get a response the day after I emailed.

So I’m guessing that Neiman Marcus doesn’t need my money. That’s fine. I would have spilled something on the blouse eventually and $145 goes a long way in a bookstore where I get an employee discount. Oooo, I can buy more romance novels.