Nationwide Mattress

Took a long time for me to get around to writing this review, but wanted to make sure I was happy with my purchase. Shipping speed, courtesy, and above-all accuracy ... highest marks possible.

Shopped all the online merchants and found Nationwide to be competitive with other dealers on the king-size Cerulean mattress I was interested in. They had an online special for free Comfortaire pillows with mattress purchase. To make long story short, ended up with 2 orders on my credit card ... one with pillows, one without. A quick phone call to Richard straightened everything out before shipping to Indiana. Very courteous and didn't make me feel foolish for my mistake.

I, too, was worried about making such a large purchase with 'unknown' entities online, but have no qualms whatsoever about recommending this online merchant. It is past the 90 day free trial period, happy with comfort of mattress, AND would do it over again.

 I would shop here again

I have to say that I am amazed at how many people have commented on this Nationwidemattress Company. Other online stores and retail stores for that matter should learn from here. My husband and I bought an air mattress a few years ago and now it is time for my kids to get new beds. They don't want air controlled beds. They have been living abroad and raved about their rubber latex beds and won't sleep on anything else. I cannot tell you how thrilled my husband was to see that the nationwide company just opened up a new store and it is all latex beds! I know my kids will be thrilled and they can order when they arrive without any worries. I haven't seen any reviews but I think this store is brand new. Has anyone tried a latex foreverbeds (that is the stores web site and bed name)and if you have can you tell me about it ?

 I would shop here again

I've been very happy with my Eastern King Dual Control Celenia for the past two years. But if you're reading this you already know that ComfortAire is the best deal for sleeping on air. The next question is who do you buy from? Let me echo everyone else here & say Nationwide Mattress is the best. Ordering was easy & it arrived as promised.

Well, things happen, and after two years the air bladder on my side developed a slow leak. I contacted Richard, he asked me to test if it was the bladder or the pump (to make sure we replaced the right part). It was the bladder & when I told Richard, a new air bladder was on my doorstep in a matter of days! NO CHARGE!!! As other's here have said, it's the service that makes Nationwide Mattress stand head and sholders above the rest!!

You know you want a ComfortAire - Now you know where to buy it from!

--Pete


 I would shop here again

When I was a little girl, riding in a car with my mother and we pulled into a gas station, at least two attendants would dash out to check the oil, clean the windows and fill the tank for us. Unfortunately, by the time I was driving, the service had   Read full review...

 I would shop here again

Richard at nationwidemattress.com (NWM) (as well as the owner) is a stand up, A-1 business person! PERIOD! Without going into the boring details I had purchased 2 mattresses from NWM and I had some problems with my selection. He assured me that the manufacturer and his company would give me a full refund had I not been completely satisfied. After several attempts by the manufacturer to correct the issue as well as giving me some personal calls, we both came to the conclusion that this system was not going to work for my situation. They sent pre-paid return tags and within 1 week of their arrival/return I had a refund check in my hand signed by the owner of NWM (and it cleared the bank!) I wish this would have worked out because this is the type of company and people I would have no problem earning a buck from me!

I even tried to recruit Richard into real estate because we need his ethics in this industry. Maybe we will cross paths in the future, Richard(s)...

Sincerley,

BJM LA, CA


 I would shop here again

Purchasing a mattress online was certainly for me a new process and I was somewhat hesitant to do so. Having dealt with a "bad back" for many year and waking up stiff every morning, and missing several days of work in Jan, Feb, and March of 2004, I knew   Read full review...

 I would shop here again

Just posted a review on the Celenia but really wanted to post about Nationwidemattress.com. We decided to return our mattress after about a month and had worked with Richard. He was helpful throughout the process and pleasant to work with.
He advised us to be sure the mattress was clean and sent instructions on how to return it and we had no issues at all. Received the check last week for the full purchase price.
Thanks for standing behind your product!

 I would shop here again

I just wanted to take a moment to tell the shopping world how incredibly satisfied I am, not only with my new bed (Cerulean Queen HP), but with the outstanding service I received.

Richard D. was my sales consultant and he was very knowledgeable and friendly. In fact, it was his positive attitude that convinced me to purchase from Nationwide Mattress.

The order was shipped two days after it was received by the factory and two days after that I began enjoying the most restful sleep I've had in years.

Thank you, Nationwide Mattress, for everything. They've got it all: great products, the best prices and wonderful service. I would recommend this company to anyone considering a Comfortaire.

 I would shop here again

After shopping around for a mattress we eventually decided on the Comfortaire. We wanted a mattress that would allow us to adjust the firmness on each side, and our current innerspring mattress was sagging dramatically and causing me back pain daily, and I'm in my 20s. The Comfortaire was much cheaper than the Select Comfort mattress and had many great reviews. We decided on that one, and went with NationwideMattress who had a good price and excellent service. They give you personal attention over the phone, and it seems as if we all speak to the same person, who really knows his mattresses. It arrived very quickly on the day he said it would and was not hard to set up. It comes with a great guarantee, but we didn't need to use it. We've had the bed for about 6 months and just love it. I recommend both the product and the store.

 I would shop here again

This review is not about the quality of the product - I recently relocated to London and the bed is still in the storage container so I had no chance to actually sleep on it. I want to comment the excellent service that I received from the sales rep, Richard. He organized and pushed to get my rush order through which was filled in a week's time. I really had my doubts that the company will be able to deliver such a last minute order but I take my hat off for Richard - he listened, understood, followed through and it came the day before my belongings were picked up by the moving company.

Sincerely,

Dmitry Matrosov

 I would shop here again

I spent a lot of money over the years trying to find the perfect mattress for my wife. She was injured in a car accident and was unable to find anything with any sort of comfort or support. Then while searching the web i came across Nationwidemattress.com and my wife and life have changed for the better. The mattress adjusts for both of us so while I like soft she needs hard....we are both able to have good night sleep. The pricing was phenominal compared to the other national brands and the knowledge of the customer service reps were second to none. I got my bed paid for and delivered all in 4-5 days. Thank you for everything Nationwidemattress.com

 I would shop here again

I was very impressed by all the positive experiences people reported after doing business with Nationwide Mattress and Richard. So after doing my research and deciding he also had the best deal on what sounded like the best mattress, I decided to order the King Sized Cerulean. It arrived as promised and we found the set up to be quite easy, though it does take two people. Richard encouraged us to use our existing foundation as the base with a plywood overlay and it worked just fine. It only took us two nights to each find our personal comfort level and since then have had little need of the pump, however, if you do want to adjust the firmness, it only takes a few seconds so any noise is no big deal. Anyway, I promised Richard I would give a positive report if he and his company lived up to their promises, so here it is! Go for it, you can't go wrong with this company or this bed.

 I would shop here again

Easy, helpful web site and immediate email confirmation. I was happy and comfortable with the entire order process. Delivery of the mattress was on time and in good condition (but the optional foundation cover was back ordered). I found that with a dust ruffle I didn't need the foundation cover and just spoke with Richard D. to arrange it's return. I couldn't have been better treated.

 I would shop here again

We finally decided to purchase an air mattress last summer and bid for a Select Comfort on E bay.....it was a "Scam" and I was out $1200 along with about 100 other people even though the seller was listed for over a year with 100% positive feedback and   Read full review...

 I would shop here again

My husband being the kind of guy who relentlessly pursues the best deal, we ended up buying our beds (3) through Nationwide Mattress. Our customer service rep was Richard. He is not only knowledgeable, but very courteous and quick to respond to any questions or problems. One of the beds we bought was a return and we felt the side foam piece wasn't quite right. Upon describing our concerns, Richard immediately sent out replacement side pieces, no questions asked. The customer service within this company is excellent, the order was accurate and they were delivered when promised. We are very pleased with our beds, and also very pleased with the company's representatives. We highly recommend both the product and this company for online ordering.

 I would shop here again

Everything went great. Ordered on-line and mattress arrived in approximately two weeks. Received tracking info almost immediately (within two days).

Had a little trouble setting it up, called customer care and got instant help.

Very satisfied with the whole process.

 I would shop here again

NationwideMattress.com provides top notch service, great web site, quick and responsive phone service, along with the Best prices!! Nationwide and Comfortaire are the top team in our books. Their air mattress (Cerulean) and prices can't be matched by Select Comfort(our other mattress)or other on-line dealers. Richard at Nationwide not only was prompt, direct, responsive,and courteous but went above and beyond to help us solve a similar problem on both our air mattresses. Nationwide and Comfortaire back-up their great product with superior service.

 I would shop here again

Buy with confidence at Nationwide Mattress. I contacted Richard to let him know that I wasn't completely satisfied with the bed (King Cerulean HP) and that I wanted to return it. He promptly replied with a return authorization number and instructions. After a few more weeks, when it was convenient for me, I returned the bed. I dropped the bed off at FedEx to be shipped by ground on Monday, and I received a check for a full refund by the end of the week.

 I would shop here again

I didn't get very far. They advertise that they are open until 1AM CST. I tried to call at 6:45PM CST, and found out that this is not true. There is an answering service, but as he said, "no, it's not really true that they are there until 1AM..."

 I would not shop here again

We spent about a month shopping for airbeds. We went to Select Comfort and tried some on the show room and visited many online places but when we read all the positive reviews about Nationwide we decided to call them. Richard was very helpful, not at all pushy. He answered all our questions to our satisfaction and we placed our order. We received our bed earlier than expected. It was very easy setting up, about 45 minutes from box to completion. We have been sleeping on air for a week now and love it! No more pressure points. My husband can have the firm mattress that he likes and I can sleep on a cloud, just the way I like it. We like the warranty and the quality of the Comfortaire. We feel we made a very wise choice with the Cerulean by Comfortaire and Nationwide Mattress.

 I would shop here again

I placed my order online with Nationwide mattress and had my confirmation receipt back to me within an hour or so. Within a few days, I received notice that the item had shipped and I had it that very same day. I had some initial confusion with the operation of the pump on the Cerulean, but Richard and Nationwide Mattress was extremely helpful in sorting it all out. Unfortunately, I did not like the mattress and had to return it. It was a very easy process and, as promised, Nationwide Mattress sent me a refund within 24 hours after receiving my mattress. This is a very good company to mail order from and if you have any qualms about doing so, they are not necessary. Great service.

 I would shop here again

Our order was placed on Sunday afternoon via the internet and we were sleeping on our GeoVista that   Read full review...

 I would shop here again

I contacted Richard at Nationwide Mattress after reading a number of reviews at Epinions about the q   Read full review...

 I would shop here again

Excellent service: answered my call on the night of Labor Day. Richard answered all my calls and t   Read full review...

 I would shop here again

I had a very positive experience with this company. I called them after 5PM Pacific and reached Mark   Read full review...

 I would shop here again

We ordered a Comfortaire mattress from Nationwide Mattress because of their competitive pricing and   Read full review...

 I would shop here again

We purchased this mattress from Nationwide a month or so ago and have had nothing but good things to   Read full review...

 I would shop here again

Ordered the bed and it arrived 2 days early! set up was a snap. pump went bad after 6 months and was replaced immediately by Richard at Nationwide. You will not be disappointed doing business with this Company!!!   Read full review...

 I would shop here again

I must say that my experience with Nationwide Mattress was out of the ordinary. The level of customer service I received was outstanding and should be used as a model for other companies that wish to please their customers. My order was processed and   Read full review...

 I would shop here again

I wanted to buy a Comfortaire Cerulean Hp bed, I looked at local stores and then the Internet. I found Nationwide Mattress on the Internet and called them. I talk to Richard and he answered any questions I had about the bed. We also discussed prices &   Read full review...

 I would shop here again

I'm writing this review to confirm the quality service at Nationwide Mattress. I was impressed with the return policy getting my full refund back after I tried the mattress for 3 weeks. My wife was happy with the mattress but I just can't seem to find   Read full review...

 I would shop here again

I ordered the Comfortaire Cerulean from Nationwide on 1-7-03. I spoke to Richard DiBenedetto who was very helpful. He explained that since it was past normal business hours he would place the order with Comfortaire the next day. He also said that all the   Read full review...

 I would shop here again

called at 10:30 p.m. on 12/30/02 to confirm a question before i ordered my comfortaire online from their website phone answered on first ring by richard D and he was very polite and informative on the matress. Order was confirmed that night and I   Read full review...

 I would shop here again

Ordered the Comfortaire Celenia air mattress from Nationwide Mattress.com.on 1-1-2003. I also ordered the Visco pad and Foundation cover. A representative (Richard D.) from Nationwide Mattress called the same day to inform me that the Visco Pad already   Read full review...

 I would shop here again

After purchasing and spending way to much $$ on a Select Comfort bed, I decided to try a comfortaire bed. I did a lot of research as to where to buy my bed from for the best price and service. Nationwide Mattress didn't have the best price, but looked   Read full review...

 I would shop here again

I HAVE NEVER MADE A LARGE PURCAHSE ON LINE BUT DON'T HAVE TIME TO GO SHOPPING TO GET THE BEST PRICE SO A COMPUTER GIVES ME TAHT OPPORTUNITY.ICALLED RICH AT NATIONWIDE MATTRESS. HE WAS HELPFUL AND ANSWERED ALL MY QUESTIONS AND CONCERNS. HIS PRICES WERE   Read full review...

 I would shop here again

Service over and above, and probably the most comfortable bed I have ever had! I've just bought another for an infirm   Read full review...

 I would shop here again

Thank you for handling my return with the same respect and attention as the original sale. Returning things can be very stressful, especially mail order. My shopping experience with your company was exceptional and I will pass the word on to my   Read full review...

 I would shop here again

I shopped around quite a bit for a new Mattress since my Waterbed Mattress was starting to break down in its 18th year. The Response to my questions and concerns at Nationwide Mattress was just about immediate. The Value is above any other Merchant that   Read full review...

 I would shop here again

I started searching for adjustable mattresses at the beginning of August. Naturally, I went to the mall to get a feel for the benefits and/or detriments of adjustable air mattresses. I really enjoyed the 5000 model, but the price was too steep.   Read full review...

 I would shop here again