My Cuban Store.com

My Cuban Store.com
 
Average Rating: 4.1/5.0 store rating
Customer Service 4
On-Time Delivery 4
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No problems. Received the products...

by My Cuban Store.com Shopper, August 5, 2010
No problems. Received the products ontime and in good condition at a reasonable price.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great products ... and the customer...

by My Cuban Store.com Shopper, July 2, 2010
Great products ... and the customer service and product advice received over the telephone is unbeatable!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good..........

by My Cuban Store.com Shopper, June 18, 2010
Very good..........

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good selection. Colors and style...

by My Cuban Store.com Shopper, June 18, 2010
Very good selection. Colors and style received were the same as what I chose from the on-line fotos.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My overall experience was excellent! I...

by My Cuban Store.com Shopper, June 17, 2010
My overall experience was excellent! I will return for future purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The dress I received was missing two...

by My Cuban Store.com Shopper, August 13, 2006
The dress I received was missing two buttons and was horrible material. I emailed several times about return. I had to phone to get the a return slip.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Thank you.

by My Cuban Store.com Shopper, June 5, 2006
Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very Good

by My Cuban Store.com Shopper, May 4, 2006
Very Good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good. Easy to find products and easy...

by My Cuban Store.com Shopper, August 24, 2005
Good. Easy to find products and easy to place order.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The on-line store provide efficient...

by My Cuban Store.com Shopper, August 21, 2005
The on-line store provide efficient service on my order. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Unreasonably short return policy

by wmgrantinn, August 9, 2005
I ordered clothing that was too small. The person that I bought them for was overseas. When a size check was possible it had gone beyond the short 30 day return date. The company was not reasonable and disallowed the return for credit or refund.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

minor delays in order in stock items...

by My Cuban Store.com Shopper, July 7, 2005
minor delays in order in stock items without notice. When corrected fast delivery.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Very speedy delivery, I ordered my...

by My Cuban Store.com Shopper, June 27, 2005
Very speedy delivery, I ordered my merchandise on Friday Morning and received it on Monday afternoon. Although wanting to see the different colors on the web site, did not show any of the colors of the blouse. I the quality of the blouse was excellent.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent - you should stock more items.

by My Cuban Store.com Shopper, June 27, 2005
excellent - you should stock more items.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I was pleasd with the web site, the...

by My Cuban Store.com Shopper, June 20, 2005
I was pleasd with the web site, the response time to my order and the quality of the merchandise. I would shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

In addition to an excellent website,...

by My Cuban Store.com Shopper, May 17, 2005
In addition to an excellent website, their accessability by telephone is excellent and very informative. Would definitely not hesitate to shop with them again. V. Jordan

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I placed an order well in advance and...

by My Cuban Store.com Shopper, May 7, 2005
I placed an order well in advance and paid for express delivery for merchandise for my fiance to wear as his wedding outfit for our beach wedding. I didn't received the merchandise as expected. The rep gave me all the wrong tracking information. The rep couldn't see to find my order although I had recieved follow-p emails. I told the rep to forget it as it was too late. When I got home from my wedding, the merchandise was here, however I didn't get everything I ordered anyway. Thank God we were able to find another outfit for my fiance to wear! It was NOT a good shopping expereince.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I was delighted at the speed of...

by My Cuban Store.com Shopper, April 25, 2005
I was delighted at the speed of delivery. The size of the shirt was smaller than I expected, but that's part of the learning.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They were very slow and didn't even...

by My Cuban Store.com Shopper, April 10, 2005
They were very slow and didn't even send me one purchase. After two weeks I called and left a message (the only way to contact them except email) and received an email that the product was sold out. It was very pour service. And to return I had to email and get some kind of special code. It was a hassle.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I'm very happy with the product I...

by My Cuban Store.com Shopper, January 30, 2005
I'm very happy with the product I bought. It was exactly as described and arrived in a timely manner. I would buy again from this merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It was excellent service and easy to...

by My Cuban Store.com Shopper, January 27, 2005
It was excellent service and easy to navigate. Great variety of guayaberas and other interesting items that I would consider for future shopping.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very accomodating and pleasant. Called...

by My Cuban Store.com Shopper, January 20, 2005
Very accomodating and pleasant. Called that he didn't have every item that I requested but he would send what he had and sent it prepaid and did not charge me.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I expected to receive the shirt by Jan....

by My Cuban Store.com Shopper, January 17, 2005
I expected to receive the shirt by Jan. 5th, as it was in Miami on Monday, the 3rd. It arrived on the 6th, but I had already left town. I was able to pick it up from the post office upon my return Jan. 12th.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Everything was fabulous and the shirts...

by My Cuban Store.com Shopper, January 4, 2005
Everything was fabulous and the shirts were beautiful!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My order was never received. Shipper...

by My Cuban Store.com Shopper, December 23, 2004
My order was never received. Shipper just said check with post office who has never reiceived the item to ship. Waiting to hear if I get a credit or they reship the item whoch was a Chrsitmas gift.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellet and timely service. The mens'...

by My Cuban Store.com Shopper, December 19, 2004
Excellet and timely service. The mens' shirts I ordered for Chritmas presents are good quality and came in good condition. I was ordering guayaberas, a certain kind of shirt and the merchant had many choices and sizes.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

great e-mail confirmation and updates....

by My Cuban Store.com Shopper, December 17, 2004
great e-mail confirmation and updates. recieved the shirt sooner than expected and am thrilled!

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Product selection is excellent. Prices...

by My Cuban Store.com Shopper, December 6, 2004
Product selection is excellent. Prices are comparable to other. Order was filled, shipped and received sooner than I expected. This is an excellent vendor whom I would not hesitate to recommend.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good selection of items, good reply...

by My Cuban Store.com Shopper, December 2, 2004
Good selection of items, good reply via e-mail for any concerns. Dleivery to an APO was fast!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

they were very good about letting me...

by My Cuban Store.com Shopper, November 22, 2004
they were very good about letting me know that there was a stocking problem with my initial order and were able to advise me about some alternatives in a time fashion so I was able to get the garment in a timely fashion.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The items werre not received in a...

by My Cuban Store.com Shopper, November 19, 2004
The items werre not received in a timely manner. I tried time and time again to contact the vendor and lesft several messages. The vendor never contacted me in return. In the end I did not have the items I wanted for the event I was attending. Extremely poor customer service.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

My order was received much later than...

by My Cuban Store.com Shopper, November 18, 2004
My order was received much later than anticipated. And when I tried to contact the store to determine why, no one answered and the voice mailbox was full.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

It was very easy to find my item and...

by My Cuban Store.com Shopper, November 1, 2004
It was very easy to find my item and purchase it online. Then when the Post office sent it to the wrong location, you were able to locate it easily and let me know what happened. I appreciate it very much and my husband loves his new shirt!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

The return policy is tedious and...

by My Cuban Store.com Shopper, October 25, 2004
The return policy is tedious and unacceptably difficult (e.g., very short time frame, nerve-racking worry to miss the window of opportunity to return the item). I MIGHT return to this web vendor, but not if I can find the same products at a more customer-friendly web retailer.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

very great experience, fine quality...

by My Cuban Store.com Shopper, October 20, 2004
very great experience, fine quality products/clothing.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Email responses were immediate and...

by My Cuban Store.com Shopper, October 10, 2004
Email responses were immediate and courteous. I had to return merchandise and they were prompt in crediting my account.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Ordered two lightweight cotton/poly...

by My Cuban Store.com Shopper, October 8, 2004
Ordered two lightweight cotton/poly Cuban shirts. Only received one as desired, the other shirt was substituted with a heavy rayon/poly that I did not order and do not want. Also, per store policy, I am responsible for shipping and handling of the return. Still haven't received second shirt in cotton/poly black.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Store service excellent - very helpful...

by My Cuban Store.com Shopper, October 8, 2004
Store service excellent - very helpful and responsive.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Web site was good, ordering was...

by My Cuban Store.com Shopper, August 29, 2004
Web site was good, ordering was straight-forward, stuff arrived on time and in good condition -- and was high quality.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Left pocket on white shirt was not...

by My Cuban Store.com Shopper, August 6, 2004
Left pocket on white shirt was not sewed well . Thread was hanging down. Came back from laundry and pocker thread came undone. I havent worn the other two. The blue and beige ones. Have been sent to laundry and they havent come back yet

x I would not shop here again
Overall Rating: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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