My Cuban Store.com

This vendor has great products and a good staff. Communications via email receive a slow response; but once it arrives, the message is helpful and friendly.

 I would shop here again

I placed the order on June 15 (a birthday gift) on June 19 a received an e-mail this email: Hello, This shirt is in back order; we will have available in two to three weeks. Thanks, Alexis Martin. I replayed asking to cancel the order, and I have not received any response yet (07/06/2004)

 I would not shop here again

the shirts were exactly what my husband was looking for and the quality was excellent. would definitely shop here again

 I would shop here again

I have received a partial order. The shirts are good quality, and I would order again; however, there are a couple of things that I would like to comment on. First, I believe that I filled out my order correctly, yet, the order was supposed to be shipped to my dad, and the billing and shipping addresses were reversed. Next, I paid $5.00 per item to be gift wrapped. I was very disappointed to find out that the 'gift wrap' was a cardboard box mailer, and that 2 shirts were shipped in one box. I was still charged for two gift wraps. I was expecting something much nicer for $5. Other than that, shopping at the website was fine. Because the merchandise was quality, I would give them another chance. Thank you. Cathy Green

 I would shop here again

I accidentally ordered the wrong size, immediately called the merchant and she was so pleasant and made the change to the item size immediately. The correct size arrived.

 I would shop here again

Product was lost at store's Post Office. They asked me to wait while they put a tracer on it but shipped another box when I said I needed it by Father's Day. That was nice.

 I would shop here again

Easy to shop for great hard to find items. I have a new uniform now, thanks to My Cuban Store!

 I would shop here again

Very pleased with the quality of the product and the service. Would definately recommend to friends.

 I would shop here again

the shirts were out of stock, but it took several days to receive that reply.

 I would not shop here again

Very informative customer service representative. He said the product would arrive on a certain date and it did. He also mentioned that I had the option of returning the item if it was not to our liking. He also provide us with the company's return policy information. Overall it was a pleasant buying experience.

 I would shop here again

The quality of the products I have purchased from them is very good. When small problems arose regarding the timely arrival of some products, I experienced their wonderful customer service, and promptly received the things I was waiting for.

 I would shop here again

The only suggestion I would make is that you let the user know how many pages contained in the type of clothing they are looking at. I don't really care for the Next button only at the bottom with a page list. Typically I like the button to be at the top as text with page numbers (ex: << 1,2,3,4...55 >>) and then have the same at the bottom.

 I would shop here again

Shirts arrived on time, folded very neatly and individually packaged in cellophane. I was very impressed with the care given to my order.

 I would shop here again

I purchased what I thought would be a very fine linen shirt ($150) but was dissapointed with the quality of the fabric.

 I would not shop here again

The selection was great. The order came promptly. I needed to return it and I sent an e-mail they said to but I have yet to receive a reply.

 I would shop here again

it was easy and quick i am very pleased with my product.

 I would shop here again

Two days after order was placed I received an e-mail that indicated the item was not available. My credit card was not charged. Of the items shown on the web site only a small number were available.

 I would shop here again

Very good. They did not have one shirt color that I wanted, so they callled me the next morning and we agreed upon an alernate selection. I received the package two days later!

 I would shop here again

Great service, excellent selection. I would definitly use this website again.

 I would shop here again

In searching for a Guayabera Shirt this companies website was the most appealing and turned out to be the easiest and most pleasing to use. I called the store out of interest and encountered a very pleasant and helpful sales person who not only gave me the status of my order also let me know of the new and excellant quality items that they would soon offer. I have returned to their site after receiving an email with online coupon or notification of a sale and the site is even more appealing than before. I believe in great customer service and I believe that this is an excellant company to do business with.

 I would shop here again

Good web site design, easy ordering, fast shipping--all around a great experience. Thank you.

 I would shop here again

The new look is great and makes it much easier when choosing colors. My daughter loves her pink guayabera from My Cuban Store.com, and we will be sure to shop there again. Shipping was fast, too.

 I would shop here again

Very user friendly. Nice variety of selections.

 I would shop here again

MyCubanStore.com was an excellent establishment to purchase clothing. Very responsive and helpful operators. Definitely recommend site to others.

 I would shop here again

Easy to Order from the website, great communications from alexis Martin. A very good experience and I will do it again.

 I would shop here again

The website was very easy to use and it was easy to locate the item I was looking for. The shirt I ordered arrived sooner then I expected. I would definitely shop from your store again in the future.

 I would shop here again

Minor mix up in product availability, however, corrected very quickly. Excellent product variety. Customer service is excellent.

 I would shop here again

I ordered the product over one month ago. have yet to recieve it. I have repeatedly emailed the merchant, and have received no reply.

 I would not shop here again

Good selection of hard-to-find items and fast shipping. I really thought it was going to take longer and was very pleasantly surprised when the package arrived. Will visit the site again.

 I would shop here again

I did not recieve my shirt b/c it was out-of-stock, however they contacted me within 48 hours to let me know, as outlined on the web. Overall, a positive experience, 4 stars.

 I would shop here again

Good experience, I had to return for larger size, and the customer service was great!

 I would shop here again