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Modern Bathroom

Modern Bathroom
 
Overall Rating: 1/5.0 store rating

Exploded Sink - 2 Months and no help with exchange or return TERRIBLE

 
A review by keywestmama written on Jun 2, 2008
Full review
I purchased a vanity from Modern Bathroom.com about 2 months ago - I had the sink explode in my clients bathroom when they were out for the evening. They returned to find running water, holes in my sheet rock, damage to my vanity and thousands of broken pieces of glass everywhere. After contacting them I was "out side" the window of warranty and they were not willing to help me because two months had passed. SERVICE ? I DONT THINK SO

STRONGLY do NOT recommend this company for ANYTHING...

On top of ALL of this the vanity originally came 2 weeks after they promised and was missing all mounting hardware and instructions to even put the thing together. TERRIBLE experience.

On a positive note, after I did get the needed pieces from them (three tries to get it right) and it was installed before it exploded it was really nice looking. I was very happy with the look of the vanity itself.
I do not normally write about marginal experiences but this is a company to stay away from. The hassles and what seems to be poor quality is just not worth the hassles and I have several other vendors that we buy from that do much better.

I am a professional bathroom installer specializing in tile in Key West.
 

About the Author

keywestmama
a member of Epinions.com
Reviews Written:  3
 
 
 
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