MetroKitchen.com

Full review
Metro Kitchen and their offshoot sites are simply the best. You may find slightly lower prices elsewhere, but they end up being more expensive due to way too high shipping charges. Metro offers free shipping to the entire US and not just for a high minimum order amount. No fooling around trying to calculate shipping, or ordering blind and waiting to find out how much you were gouged for shipping.

They maintain an incredible inventory as well, with every single item many manufacturers make on hand and ready to ship immediately. For instance, they keep on hand every single knife Wusthof produces, including things like 14" chefs knifes! So if you don't see what you want, be sure to ask for it.

Not only that, but their service is second to none, their returns policy is liberal, and as I've said, you can't beat free shipping.

I called their toll free number to inquire about an order and ended up talking to one of the founders and owner! He was extremely helpful and friendly and talked for some time. They are obviously serious about providing the best quality merchandise, the very best service, and all in a very efficient way.

The primary lines of products carried are: All-Clad, Emerilware, and Mauviel copper cookware, Henckels, Wusthof, Global, and Kyocera ceramic cutlery, Waring and Vita-Mix blenders, and Cuisinart food processors and kitchen appliances. They also carry Enclume pot racks and other top quality kitchen accessories.

You can find lower prices products carried by department stores and discount stores, however, be aware that these are often sub-lines of products, produced overseas and at lower quality. Many manufacturers now produce inferior lines that are hard to distinguish from their original products with which they made their reputations with originally. For instance, Henckels produces knives in Asia that are stamped, rather than forged. These are the type that you will find for less at popular stores such as Target.

Their web site is simple and clean, and it's easy to find what you want. It's not a jungle of distractions and confusing information and promos that lead you on wild goose chases. The checkout process is as simple as could be.

They ship Fed Ex and my products were well packed.

To sum up, Metro Kitchen features an enormous inventory ready to ship, FREE SHIPPING no matter what the order size, only top quality products, friendly toll-free service, and an attractive and easy to navigate web site and checkout.
I predict this company will soon be in a league with Williams-Sonoma, Crate & Barrel, etc. as they beat them by a mile by many measures.