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Mercantila

Mercantila
 
Average Rating: 3/5.0 store rating
On-Time Delivery 3
Customer Service 3
See all Mercantila listings

Read 369 reviews
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fast delivery and product as promised!

by mecan, July 10, 2009
the order process was easy, the tracking easy and arrival time awesome!  My three year old grandson loves it.  thank you for a company that you can rely on to promise and deliver at a wonderful price too!  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Website is a solid B, Shipping was fast and timely. Seamless transaction.

by gerard_sanchez, July 9, 2009
No fuss, no hiccups, smooth transaction.  I heaved a sigh of relief because the bike I had ordered arrived well and complete enough, compared to the people who received the same item only with missing or broken pieces.  I felt I had averted a big pile of endless phone calls and emails had my experience with shipping been the same as with the people who ordered the same product from the store.  I credit Mercantilla for this.

The free shipping and no sales tax did alot to sway me to buy here instead of somewhere else. 

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

VERY GOOD and FAST

by lakefuntime, July 1, 2009
Very fast delivery and was packed well.I would do business with then again plus they have good prices. A+ is the grade I would give then.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 
My order arrived 4 days ahead of the UPS scheduled date!  It left the merchant right away.  Very impressed with the quality of my item as well as the super fast service.  My table was in excellent condition upon arrival and the seller   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered an inversion table from The Inversion Store.  There was no fee for shipping, great!  It stated that it would ship in one day, great!  The testimonials were all positive, stating how easy it was to set up and store, great!    Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 

great experience

by mm9351, June 30, 2009
Mercantila aims to please their customers.  The checkout procedure is quick and painless.  Got my item very quickly and in perfect condition, no problems here!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Price, Great Service, A Great Experience!

by lt_in_wa, June 30, 2009
My Husband has had on and off back issues for some time now. We thought it was just the perils of getting older. I don't really remember where we saw the idea for an inversion table, but we thought the idea behind it was good enough to give it a try! After a lot of looking, we found that the best prices and even free shipping came from the Mercantila Online Store. We ordered one and couldnt believe how fast it got here! Putting it together was a breeze and we were very pleased at how sturdy and well built it was. We got a great deal and although he hasnt been using it for a long time, my husband really thinks its doing him a lot of good already! Thank you for the great service, we're recommending you highly to our friends that want to get a great deal on equipment like this!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

pleasant experience

by cibadorm, June 30, 2009
I was a little apprehensive about ordering from this company after reading some of the reviews.  I finally decided to give them a try.  My order was processed accurately and shipped on time without any problems.  I cannot comment on customer service because I didn't need any service.  Overall, I am pleased with the product and the service and I would buy from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The best for overall satisfaction

by natemiah, June 27, 2009
I purchased the pitching machine and had great customer service.  It was delivered promptly and was greatly satisfied.  I would greatly reccommend anyone wanting to order they go through Mercantila Online Store.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very pleasant shopping experience.

by adpuerta, June 25, 2009
Very nice shopping experience.  I will definitely shop with them again.  My stroller arrived on time and was exactly what I ordered.  Great communication throughout. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very easy ordering and excellent service.

by ballplayerdad1, June 24, 2009
This is the second time that I have ordered from this website. Both times the orders were placed easily. The orders were easy to track on their tracking system and both orders arrived on the exact day that they were estimated to arrive. I will be ordering from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Quick, easy and painless! Quaility of merchdise 1st.rate.

by jumpingjane, June 23, 2009
1st time buying through Mercantila and I must say it was a painless transaction. I placed my order on a Wednesday and received it the following week. Quality of merchandise was superb! The merchandise was a massage table for my daughter for her graduation.  She gave me the name of the company and told me to give Mercantila a call because her school ordered their equipment from them. I was kind of leery of ordering it on line because I did not know whether it would be sturdy enough to handle all her clients. Surprised because my husband and I were her 1st clients and the table did beautifully! Quality all around. Thank you for a quick and easy transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A++ Seller

by sammi3569087, June 23, 2009
I ordered a Stamina Magnetic Fusion 4545 Recumbent bike from the Fitness Equipment Superstore through Mercantila.  Two weeks later, I can say that the bike seems to be a good value for the price.  The product was exactly as advertised.  Delivery speed was excellent through FedEx ground.  Overall I am pleased with my purchase and the product.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered a Mutsy stroller from them back May 18, 2009.  The reason I ordered it was because it was about $200 less than any other place.  So I ordered the accessories to go with it from other vendors and then continued to wait.  Weeks   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Awesome

by slyder1z, June 18, 2009
One word, Awesome.  The product was priced right, the cost for shipping was low and the shipping time was just right.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Pleasent experience

by ilcannon, June 18, 2009
Delivered on time in perfect condition and easy assembly. For the price I'm pleased with the table and it suits my needs for spine alignment and relaxation.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Overall a terrific online ordering experience.

by atvguyinaz, June 16, 2009
Purchased The Pool Cleaner online from Mercantila.  Website was having a few screen formatting problems the day I ordered, but everything worked as expected and the product order was confirmed in an email afterwards.  Web tracking of order worked well and product was delivered quickly and was exactly as described. 

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

HORRIBLE - they are thieves!

by seasoned-shopr, June 15, 2009
I planned to order a kitchen sink from undermountsinks.com, but had a question first.  So I called the 1-800 number which connected me with Mercantila.  Satisfied with the answers I was given, I proceeded to order the sink from the online operator since it would save me some time.  WAS I WRONG! The sales associate ordered the wrong sink.  I tried to exchange it by following the online directions, but nothing happened.  So I returned the item and have yet to see my money. 

After some online investigating, I have determined that Mercantila is a parent company of some online retailers.  The websites look similar to each other, with the same 1-800 number.  The contact information for some of these sites listed Mercantila as the main company.

They are theives!  BUYER BEWARE!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 
Bottom line: Absolutely not, buyer beware, read reviews from other websites, some slick online companies like Mercantila use shill accounts and fancy webpages to build false confidence and every marketing trick they can.  This review is unfinished,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Best Price Good Service.

by coachv, June 13, 2009
I ordered a pool cleaner. The price was the best anywhere and the delivery was excellent. The only "wish they did it differently" was that I received an e-mail indicating the shipment was made on the 20th but the shipper didn't pick up the shipment until the 23rd. Overall, I would use them again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Order arrived very quickly and was in perfect condition!

by gachala, June 13, 2009
Order arrived very quickly and was in perfect condition! The armoire was very nice quality and accurately reflected the advertised information. Would definitely recommend to others.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Quick and Accurate!

by sj-mom, June 12, 2009
Item arrived quickly and as ordered!  Easy to track on line. Unable to beat price on any other site. Would for sure use again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Recommended company- everything as described and planned. Would buy again!

by puppetwoman, June 11, 2009
I ordered a rowing machine for my daughter's birthday gift. The rower arrived as planned, it was packaged well, had good assembly instructions, and she LOVES IT. I would recommend purchasing from this company, and I would not hesitate to do so again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very positive

by leegardens, June 9, 2009
My experience with Mercantilia-The Massage Store was very positive. The service person who took my order was accurate and friendly and sought answers from a supervisor that he did not have.  The product (Earthlite Vortex Seated Massage Chair) arrived in the color I ordered, on time, and in perfect condition.  I was provided with a tracking number. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very easy to work with and the product was in stock.

by whumpa, June 8, 2009
It was a great pleasure working with Mercantila, they had the best price for the product I was buying and it arrived within the time stated. I ordered a pool cleaner which after many months of researching the product and prices on line, I found that Mercantila had a good rating and and they had the best prices. Their website was very easy to use, unlike the majority of websites, I didn't have to hunt around for links, it was very easy on the eyes to view.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My experience with Mercantila was very satisfactory and I would purchase from them again.

by andban, June 8, 2009
As a first time buyer at Mercantila I was very pleased with my shopping experience. It shipped out faster than what I expectedgiving me plenty of time to have it set up. I was a little worried about setting it up without any help, but it went smoother than anticipated. The product was as advertised and I am happy with the purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

will not buy their products anymore

by marko_diko04, June 7, 2009
Delivery was timely and as expected.  Order was accurate. Customer service - I did not have to deal with them so I cannot offer an opinion.  Overall satisfaction - low (product was of poor quality, assembly was more of a hassle than advertised and I am reasonably handy).   This product was definitely not worth the price.   This is not a problem of the story however - I should have known better and not to trust too much salesmanship descriptions.  For the quality of the product (it looks cheap, is built cheap, and will hardly last more than a year) the price is too much.  But I realized it only after I had it built up.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I would recommend Mercantila they have speedy delivery, quality products, overall above rating.

by sssx3sherry, June 4, 2009
I was impressed with how fast I received the delivery.  I am at present using the giddy up core exercise machine and I am looking forward to positive results.  Thus far I am happy with the beginning of the working my way back from nerve damage, right leg weakness, and abdomen weakness due my fourth cancer surgery.  With the help of the giddy up core exercise machine I hope to make this easier than the previous times.
Sincerely,
Sherry       

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy to order, easy to track to delivery.

by jadiem, June 2, 2009
The equipment I ordered arrived exactly on the schedule provided.  I found it at the lowest price at the Mercantila store and was even able to take advantage of a Memorial Day promotion to save about $20 on my order.  Shipping was done with Fedex and I could track my package every step of the way.

Ordering through Mercantila was quick and easy, and I was kept informed of my purchase status all the way through delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Better results this time.

by chef4575, June 2, 2009
This time items were shipped and arrived in a timely manner, unlike previous transaction were items did not arrive for months.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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