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Mercantila

Mercantila
 
Average Rating: 3.5/5.0 store rating
On-Time Delivery 3
Customer Service 3
See all Mercantila listings

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Showing 1 - 40 of 547

 
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Easy order, fast shipping, very satisfied customer!

by lmah1, December 11, 2009
Website was very user friendly, easy to access, easy to check-out.  Delivery was within three days.  Very fast!  Very satisfied!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I WISH I had read the reviews of this company before I ordered my $950 AllerAir air purifier for my studio!  I have been getting the run-around for WAAY too long and still do not have my air purifier!  I ordered on 11/30, was promised   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Prompt delivery of my order. Site was easy to use. Nice

by p-rabbit, December 11, 2009
Fantastic. Totallly pleased with the service. The order came quickly and was exactly what I had ordered. I love the inversion table. It works as described and has been good for my back. It was very easy to put together: took me about an hour and then it was ready to use. All the pieces and parts were in the box, even the tools needed to put it together. It takes a bed sitting 12" off the floor to store it under. I lean mine against the wall out of the way. It takes 30 seconds to set up and within a minute I can be hanging upside down. It is exactly what I hoped for and has been beneficial to my back.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
My item (collage nightstand) was supposed to be shipped on the 4th. On the 4th I received an email saying they didn't have a tracking # but were trying to locate it and that it wouldn't delay my shipment. Another email on the 5th saying they were still   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Cheerful, helpful, personal customer service. Speedy delivery.

by mellowyelloow, December 10, 2009
I had some questions so I called in my order. The woman from Mercantila was helpful, cheerful, and even offered me an additional discount. The merchandise arrived quickly and in great shape.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I am speechless!

by stanco648, December 10, 2009
I would have to say this is the best service I have ever seen from ANY online retailer.  Ordered on 12/1 and shocked to receive it on 12/3.  You folks must REALLY have your act together... THANKS!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience and I would order again!

by ivania60, December 9, 2009
This was my first time ordering and the experience has been great from start to finish. My product was delivered very quickly and wonderful quality. Thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Avoid this retailer!

by califirepixie, December 9, 2009
Highly recommended to avoid this retailer!!  I purchased a simple in-ground pool accessory piece.  The price was reasonable and Mercantila offered free shipping. Their website was easy to navigate and even offed Paypal as a method of   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Outstanding shopping and delivery service

by sodexo, December 9, 2009
We had outstanding shopping experience and delivery.  We ordered our inversion table on a Monday and received it the following Wednesday.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Transaction!!!

by dianemlynch1, December 4, 2009
Couldn't ask for anything better - will certainly buy and shop them again - price and delivery superb!!!  Order arrived earlier than expected

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellant

by kellypw, December 4, 2009
Delivery was on time and there was no damage to the contents.  It went togeather very easily.  Nice quality for the money.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

competent and fast

by mariannaq, December 2, 2009
They sent me a notification at every step of the process, and my air filter arrived very quickly.  I was very satisfied with the whole process.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by dtch, December 1, 2009
Wonderful service.  Great communication.  Knew how my order was progressing continually.  Had the order in 3 days with regular shipping.  Would highly recommend this to anyone.  5 star rating definitely.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Very unhappy!! Mercantila knowingly sent me a damaged piece of equipment. There were strips of cardboard taped around the original box to cover up the damage to the box. It took me forever to get the strips of cardboard off and get down to the actual box   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Exceptional customer service!

by stach, November 27, 2009
I would highly recommend purchasing from this company. I was pleasantly surprised by the exceptional customer service I received and the ease of purchasing through them. I was interested in an Inversion table, but had questions about different manufacturers and models. I was also hesitant to purchase a large item online. But, after reading positive reviews, I decided to give Mercantila a try. I called and was shocked to find, not only was I able to speak to a real person (on a Saturday evening no less) but that person was also very knowledgeable about the product. Shipping was free for the product I purchased and it was delivered on the exact date as promised. They kept me informed by email from the moment of purchase through the delivery. They truly deliver, in every possible way!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

started great but ended up disappointing

by alk1410, November 27, 2009
I called for my order and the women was very nice and quick. My order was delivered on time but I was missing a big part to it. I tried to call them but I was on the phone for over 8 min waiting and I just don't have the time. I wrote an email over 4 days ago and no one has called me back yet.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Well informed and satisfied customer

by kevin_carlberg, November 27, 2009
I have never had so much seller interaction on a purchase as I did with Mercantila. Mercantila would send me emails informing me of the status of my transaction through every step of the way. I appreciate that. The order arrived in a timely manner. To be honest, the product is a gift and has not been opened and checked. However, the writing on the box suggests that it is correct. Thank you Mercantila

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Would use again

by lapalar, November 26, 2009
Every step of the order was painless. From placing the order, to confirmation, to verification - it was perfect. The smiling Fed Ex driver was a plus - especially hoofing 100 + pounds into my garage. Great job.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Mercantila Schwinn 140 Upright Bike Order

by jtmartin, November 26, 2009
The Mercantila Schwinn 140 Upright Bike Order included free Fedex shipping. It was pre-ordered and was delivered as promised by Mercantila when they received it.. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My shopping experience was exceptional and I will continue to use Mercantila.

by glamendola, November 26, 2009
I will shop at Mercantila anytime.  This was my first experience using them and I could not be more happy.  Customer service was exceptional.  I received my product in record time and the shipping was free!  I am extremely satisfied with with the entire experience and I will continue using them for my shopping needs.  Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great online shopping experience!

by take_too, November 26, 2009
Good products, excellent website and super fast delivery.  The company provided package tracking information and updates throughout the delivery.  Product arrived exactly when stated. Great coupons and discounts offered after initial purchase.  Great online shopping experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy shopping.

by toto101, November 26, 2009
Shopping was easy. Item is sturdy. the only con is that it's so high that one has to hold on to something so as not to fall off or fall down. The tension is rather high and no adjustment to lower it.  It's not made for beginners like myself until I can build up my strength first not to fall but hope to get to it some day.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great

by grannyb53, November 25, 2009
It was easy and simple to order the bike. The person that I talked to was very nice and helpful. The speed of the order was great and accurate.  Great Bike.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

MERCHANTILA IS A RIP OFF SCAM COMPANY

by thetablesux, November 25, 2009
I ordered a 5 piece dining room set from The Dining Room Superstore. I was shipped the table only. The quality is terrible the oak trim is and 1/8 inch from the top of the table surface leaving a edge on the top surface of the table.  It is flimsy and useless with no chairs. Without a phone number to call on the website you have to send an email with your number and they are susposed to call back. I wish I would have seen thier ratings before I ordered. Tell all your friends "DO NOT ORDER ANYTHING FROM MERCANTILA"

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Great experience! Easy to navigate, pleasant shopping experience.

by ob7darth, November 24, 2009
I had a great experience with Mercantilla.  The website was easy to navigate, had lots of variety, and good reviews. They have alot of deals  and daily specials. when I found the stroller I liked, The order process was easy.  They sent me a tracking number right away, and I got my stroller in great condition. They shipped my product within 2-3 days and With Fed Ex Ground shipping I got my product within a week.  The email communication was very thourough.  They sent me a confirmation email, one when my order was shipped and a final survey email after I recieved the item. 

 They also had the best price.  I looked at about 5 other stores with the exact same product, and Mercantilla beat them all by $50 or more!!  I'll definately be a repeat customer. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I got an excelent service at Mercantila.

by crazynat, November 24, 2009
I'm very satisfied with my purchase. I got a few e-mails with all information about my order and it's moving. Also I got a couple phone calls asking me f I have any questions. It was delivered quikly.
Thanks for good service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Not trustworthy. Fraud risk?

by bviking, November 23, 2009
Two hours after I ordered a bbq by phone from Mercantila I received an e-mail order confirmation that disclosed a major misunderstanding. I was ordering a free-standing grill - they were preparing to ship a build-in version of the same   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Shop with confidence.

by dennisf34, November 21, 2009
Very fast delivery, exactly as discribed, great emails. A very reliable merchant, knowledgeable sales staff, ready to assist. Shop with confidence.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great service and product descriptions were accurate

by ajlutz1, November 21, 2009
I am very happy with the product and the delivery was faster than expected. Everything was updated on the website quickly and the Rowing Machine Super store was very helpful with my queations. I highly recommend the Stamina 1400 ats rowing machine and the Rowing Machine Super Store. The rowing machine is a great total body workout.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very professional I would reccomend them to my friends

by sz01, November 20, 2009
I was very pleased from the placement of the order through to the delivery.  We were able to track delivery and everything occured as promised

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very positive-would not hesitate to use Mercantila again.

by ljw1313, November 20, 2009
My experience was excellent. Great photos and description of item, fast and free shipping, smooth transaction, highly recommended shopping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Free shipping, fast service. I'll shop here again.

by spexx, November 19, 2009
I am very pleased with the Gravity inversion table I bought.  It is sturdy and well-made.The shipping was very prompt and FREE.  The price that was advertised is exactly what I paid.The assembly instructions could be more detailed, but I was able to assemble the unit with little difficulty.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fast and Efficient.

by cbbllc, November 19, 2009
I ordered the product at night, it was processed the next day.  I expected to receive the item in two weeks or more and received it in less than 1 week.  Bear in mind the item in question weighs over a hundred pounds.  Can't ask for more.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great product; fast and free shipping!

by hellolani, November 17, 2009
I had searched for this product (a futon mattress) on several sites and found it to be the least expensive here.  With the fast free shipping, the price couldn't be beat!  The mattress arrived within a week of purchasing and the product was exactly as described.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

awesome purchase

by binky7994, November 16, 2009
I had read great things about this vendor online, so I was confident ordering from them.  They lived up to their reputation.  They had the product I wanted at a great price, with excellent delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

slow shipping

by roncachamp, November 15, 2009
The bike arrived in fine shape, but total shipping time was long.  They advertised a fast delivery service, but the order date and actual shipping date were about 20 days apart.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Great company to purchase from.

by sikoop, November 13, 2009
Great feedback all the way through. Very professional. I felt very comfortable with them. Lots of emails to let me know what was going on and all pleasant.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience!

by deanne40, November 12, 2009
The item arrived on time as promised.  I was completely satisfied with the delivery speed and the item.  Great customer service!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Pleased

by donlinn, November 12, 2009
Product arrived when promised and was in excellent condition. It was as discribed in their on their site. I am well pleased with their service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very Possitive

by qerdusdm, November 12, 2009
I have not had much time to use my new row machine since I pull a muscle in my back raking leaves, but I can tell you my order came faster than I had expected. Mercantila did a great job keeping me updated on the progress of my order via e-mail. However, before buying my row machine from Mercantila, I checked other web sites for the same row machine, but all of Mercantila competitors were much more expensive and/or did not include free shipping, so I was happy about the price. When I recieved the product it wasn't too hard to assemble. It took me 15 minutes or less. I like equipment that fulfills a basic purpose and its not too complicated. I think this row machine will fit in just fine with all of my other equipment. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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