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Mercantila

Mercantila
 
Overall Rating: 4/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 3/5 stars
Selection: 3/5 stars

My purchase was easy, questions answered correctly, friendly, knowledgeable staff.

 
A review by grandkidsthree written on Jul 21, 2009
Full review
It was very easy to place my order for a Schwinn 230 Recumbent Exercise Bike. I purchased a sale item, prior to leaving for a week plus vacation and had requested the item not be shipped until my return date. My bike wasn't held and shipped right away. I was notified of shipment, confirmed it had been sent and then contacted Fed Ex and asked that the item not be delivered until my return date. I was assured that Fed Ex would hold it and they did not and it was placed behind our fence, in the side yard, presumed safe, but it sat there for a week before it was located and brought into the house. I'm glad the item was large and heavy, or it could have been taken, as other homes in the area can see in to our yard and yard service and exterminators were in and out of the yard during that period of time I was away and it could have walked off. Everything I had ordered was included in the shipment and the bike was fairly easy to assemble. My husband and I did use wire ties (from our own supply) to keep the wires were they needed to be, while assembling the bike, so the wires did not slip in to an area they were not supposed to go. We found this very helpful.
Even with the shipping mix up, I would recommend Mercantila and would order through them again.
S. Bailey
 

About the Author

grandkidsthree
a member of Epinions.com
Reviews Written:  1
 
 
 
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