MacMall

used the internet to buy. had a good selection of products. kept mee informed of the status of the orders i made and informed me when the product is ordered was out of stock or not continued.

 I would shop here again

Good prices and the delivery was on-time.

 I would shop here again

MacMall has the most complete selection of merchandise of the large online computer stores, better than Mac Warehouse. Their service is efficient and, when I have spoken to representives on the phone, they are well-informed and intelligent (and in the United States-- very important to me!). The only negative is that they are in California, and my orders are subject to sales tax.

 I would shop here again

MacMall has consistently provided the best Mac service I have ever received and I have been buy Mac product on line for 5 years. They are my go to first supplier.

 I would shop here again

The only thing that they could have done better probably was not under their control. The problem was that they showed a tracking number for my order that was not recognized by the carrier for another day and a half.

 I would shop here again

I wouldn't change the experience at all, everything worked and was clear.

 I would shop here again

After finally finding the product everything was rated an "Excellent". But finding the correct RAM DIMM on their site was rediculouly confusing and I rate it a big "Avoid It". I'm a computer consultants with 17 years experience so lack of knowledge was not an issue here. There is no easy way to match the proper DIMM or SIMM to a particular computer model. Using the Manufactuer's lookup tools were also useless. Kingston's lookup tool said the product didn't even exist! To make a long story short, I ended up using a MacMall catalog I had recevied in the mail to find the correct DIMM and Part # and then went back to the web site and placed the order that way. In the catalog they list the Mac models along with the various modules and Part #'s that go with it. Why this simple and easy to understand concept is not applied to the web site is beyond me. Someone needs to seriously rethink this particular area as its current design is simply pathetic and I won't use it again. There are many other sites that have their act together in this particular area.

 I would shop here again

Regular online shopper with MacMall. Always trouble-free.

 I would shop here again

there is nothing much to write my shopping experience is good

 I would shop here again

Great experience.. I have used mac mall twice and the orders were shipped promptly. I will definitely order from them again.

 I would shop here again

I have always had good experiences with Mac Mall. I will shop with them again.

 I would shop here again

i didn't feel that the man on the phone had adequate knowledge of the rebates.

 I would shop here again

I had a great experience with the Mac Mall store. I purchased a new iMac, and they were very helpful in making sure that I got everything I needed. Their prices were far better than the Apple store direct, and I received the product very quickly.

 I would shop here again

I was told it would arrive in 5-7 days. After about 10 I got a call that it was out of stock. After another 10, I tried twice to contact Customer Service by e-mail. No response. Yesterday, saw the product advertised at Mac Mall. Contacted them to say I thought it was inappropriate to advertise what they couldn't ship. No response as of now. I have also missed out on a shipping rebate on account of this delay

 I would not shop here again

I have been a long time customer of this excellent company. I like their products, quality and prices and the service is outstanding!

 I would shop here again

No further comments. Everything was fine.

 I would shop here again

I do most of my shopping on-line, and Mac Mall is as good as any other reputable company I purchase goods from.

 I would shop here again

I order. I pay. They send. Simple. Sometimes they offer a product too long before it is actually available to ship.

 I would shop here again

I enjoy looking at the mac mall website and will continue to order from them.

 I would shop here again

Product was easy to locate and compare with similar products. Item was received very quickly in good conditon. Will definitely shop here again.

 I would shop here again

I greatly enjoy the service I recieve at Mac Mall. I enjoy the online shopping there as it is easy to use and find the product I'm looking for. I would most certainly use them again in the future.

 I would shop here again

Bad News! I ordered the Radio Shark on line and it was IN STOCK at the time of my order. I waited.....

When I checked again to see why it was not shipping, it says that it is back ordered! Now I have to look somewhere else and meanwhile, I wasted a lot of time for nothing. They try to get as many orders as they can and they do not care how they do it, it seems. This is not the first time they do this .

 I would not shop here again

I had previously ordered an iMac, which arrived with bad RAM; they replaced it promptly. I order   Read full review...

 I would not shop here again

MacMall and PCMall have been around since Al Gore invented the internet and e-commerce was created. There is something comforting knowing that they have been able to withstand the test of time. We place several orders each month with them and while they might not be perfect they always deliver and provide a very good value. The customer service department is always helpful and will call in technical help when it is needed. Based upon other e-commerce experiences I rate them very highly.

 I would shop here again

Horrendous experience but good selection, prices, and extra freebies including rebates.

Would I do it again? I don't think so.

Three days before Christmas I ordered a new G4 Ibook. With it I got a freebie printer, carrying case, DVD Pirates of the Caribbean, and Total OS Training Cd. Great. I was told the Airbase Extreme Station and Extreme Card was on back order. I wouldn't be getting any of the order by Christmas. Okay, I said, not a problem.

One day later I had everything in my living plus two airbase stations not one.
I called to have the other returned to them. Then I waited for Fed Ex to arrive. They didn't. MacMall swore they'd ordered the pickup. They didn't.

Five separate pickup days later; five or six sales reps and two supervisors later; FedEx finally got the order. Great! After all, I only lost 5 days waiting around the house for the pickup.

However, Fed Ex returned the package to MacMall and MacMall told Fed Ex they weren't expecting any return package. The package was on it's way back to me. Unbelievable.

If you're considering MacMall, don't even think about it!

 I would not shop here again

This is without a doubt the worst place I have ever done business with. It has gone way down hill since my first purchase from them in 1999. While the prices are great you get what you pay for and in some cases, not even that!! I ordered and received   Read full review...

 I would not shop here again

The Better Business Bureau has given Mac Mall/ PC Mall an unsatisfactory rating. Here is and excerpt of their report: "Complainants allege product quality issues, some devices are not compatible as indicated, difficulty returning items for refund, or   Read full review...

 I would not shop here again

So, I tried to get a receiver from this place that was about 150 bucks cheaper than elsewhere. There was a phone icon by the item that said I had to call it in, so I did so and was told that the item would be on back order for a couple of weeks. I   Read full review...

 I would not shop here again

Great company! Ordered a CF Adapter and got a brand new product at a good price. My order arrived on time and in perfect condition.

 I would shop here again

I ordered a G5 from MacMall because a friend of mine who buys many things from them recommended them. Received my product in a timely manner and in good condition. The rep told me he would split the order because the computer would take time to have the memory installed. I received both the same day.

However, I was not aware of their return (or lack of) policy. I hope I have no problems with it.

I'm giving a decent rating based on my experience, however I'd hesitate to recommend based on what I've read.

 I would shop here again

I made the huge mistake of buying a 17-inch Mac PowerBook from this lousy vendor. I also ordered a carrying case and some software. The shipment arrived with the wrong case, one apparently made for the 12-inch PowerBook. I called the rep, and he said he'd   Read full review...

 I would not shop here again

I called a sales rep to confirm the product I wanted was in stock. After a brief time on hold, the rep came back and said they had 8 available. I decided to place the order. I wanted the product fast, so I upgraded my shipping to overnight. About 1 ho   Read full review...

 I would not shop here again

I recently ordered a new laptop from MacMall. When I received the product it was dead on arrival- it wouldn't even start up. I contacted my account rep and got the run around. I sent the computer back and waited a week- no contact. When I called I was tre   Read full review...

 I would not shop here again

Please be very careful about ordering products from MacMall. Buried on its return policy page is a   Read full review...

 I would not shop here again

The company lied to me about availability -- three separate reps told me that "the order would ship   Read full review...

 I would not shop here again

This is a terrible merchant. They shipped the wrong product and are refusing to take it back. I called and emailed and got no response. I finally called again to the sales rep I originally worked with, and explained that I received the wrong Airport   Read full review...

 I would not shop here again

3-month delay despite false assurances that my order should be arriving "shortly", "next week", etc. Incorrect products received. Told I would have to pay a restocking fee to return! Extremely poor customer service throughout. For example, phone rep.   Read full review...

 I would not shop here again

Well I wanted a mac. They offerd me more than other places, I had a bundle that no other place could match and this place one. Everything was   Read full review...

 I would shop here again

I ordered a dvd ram drive from macmall in late january. The next morning i decided to rescind the order but was told it was too late and all i had to do was to refuse the package and would be refunded my money. As the package was left at my house I had   Read full review...

 I would not shop here again

Two purchases, separated by over ten years--terrible experiences online, on the phone, and in-person. The power system on the PowerBook I picked up at the Santa Monica store never worked right, despite being "repaired" at both the Santa Monica and   Read full review...

 I would not shop here again