Luggage.com

Information was easily available. Product came in a color that coordinated with my luggage (pink). Ordering online was easy and delivery was reasonable.

 I would shop here again

The luggage I was looking for was easy to find and easy to order. It arrived on time, right before I left on a vacation so I desperately needed it to be on time. It was actually a bit early. The luggage was an excellent value. I got compliments on the Giraffe pattern everywhere I went!

 I would shop here again

easy

 I would shop here again

I was very satisfied with my shopping experience.

 I would shop here again

great

 I would shop here again

Very pleasant

 I would shop here again

The available stock from which to select was wide, varied, and generally of high quality. The sites were user-friendly.

 I would shop here again

It is taking a really long time for my luggage to come in and I have not received it yet! I must have it within 2 weeks and I am getting really nervous about it. It should take much quicker and NOBODY is telling me when my luggage will be.

 I would not shop here again

I had a great experience - found the luggage I was looking for and it arrived much earlier than expected. It was all in good condition and I have subsequently traveled with 3 of the bags. Very pleased with my order

 I would shop here again

Site was easy to navigate and supplied useful product descriptions.

 I would shop here again

quick and easy

 I would shop here again

Website made purchasing easy

 I would shop here again

Excellent

 I would shop here again

I haven't gotten to use the luggage yet, but it looks awesome! The only other places I've seen it are on Reaper (love that show, so feel kind of cool now in a nerdy way) and on your site. Also, your prices are incredibly reasonable and the layout of your website is logical! Yay! Shoppers can't take these things for granted these days. :) Thank you!! And, hooray for pink luggage!

 I would shop here again

question no. 6 doesn't allow for a no answer. Luggage.com was a fine place to shop...

 I would shop here again

easy to purchase

 I would shop here again

I got the order in no time, thanks guys! I luv my bag.

 I would shop here again

Had what I was looking for

 I would shop here again

Excellent selection and fast shipping.

 I would shop here again

Ordered another of the same as a gift. I received a phone call and email almost immediately to say that item was back-ordered and I offered to take another color. Received another immediate reply that they were waiting for info from the warehouse. That was three days ago, nothing since.

 I would shop here again

easy

 I would shop here again

It was good overall, although the web page kept taking me to other brands and I wanted to buy a samsonite product

 I would shop here again

Good experience but never did purchase anything. I tried but the bags I wanted were out of stock.

 I would shop here again

No problems everything was good.

 I would shop here again

loved the bag, only issue i had was with order tracking. i was given a tracking number until my order hit ups sorting location after that it was almost two weeks of having no updates on the location of my order.

 I would shop here again

Everything was great I look forward to doing business with you again.

 I would shop here again

I was having trouble finding a laptop bag for a 17" laptop at any local retailer. I was very happy to find one online.

 I would shop here again

My experience was excellent and i would definately use this website again!

 I would shop here again

They have excellent products and I received my item very quickly. It was a great shopping experience.

 I would shop here again

Product was exactly as advertised and came right on time.

 I would shop here again

I bought this as a gift. The person who received it, loved it. I was happy because he isn't easy to please. You should have something for gift giving (Box) and be able to include a card.

 I would shop here again

excellent - website worked well, good price, came in a timely manner, I love my bag! thank you

 I would shop here again

I have ordered from this company at other times. I am always pleased.

 I would shop here again

My Granddaughter saw my back bag and had a fit about it. Said it would be just what she needed. She was graduating from State Patrol school about a month later and I finally found it for her. She is now at work and using her bag. She graduated with a 99.26 average. Grandma is real proud.

 I would shop here again

The shopping experience was fine, however I should have known that all your stuff was made in China. I am absolutely tired of getting all our stuff from China. Most all of the China made products I have purchased in past, which I try very hard to keep to a minimum, has failed within a year or two. Either the leather cracks, the zipper fails, or in some way malfunctions, indicating the quality is marginal at best. The products are cheap, but poorly made, thus the adage that you get what you pay for. So until you distributors decide to provide American made, high quality products, I will continue my search for a higher quality product and will be willing to pay a higher price for it if that is what it takes.

 I would not shop here again

I purchased two backpacks, one for me, and one for my brother, from this store. They were both the same kind of high sierra backpack, different colors. The second one -- the one for my brother -- was a color that turned out to be out of stock. Luggage.com e-mailed me and took care of the problem quickly. The only thing that could have made this better is if the out-of-stock color was listed as out of stock on their website, rather than e-mailing me later about it -- I might have chosen a different backpack to get the color right.

 I would shop here again

I found this to be an excellent site to shop with many choices and it delivered the item as it said it would in a timely manner.

 I would shop here again

Order was filled to my complete satisfaction. The only glitch was with Purolater

 I would shop here again

Would do business with this merchant again.

 I would shop here again

The suitcase was back ordered and they couldn't tell me exactly when it would arrive - only an approximate date. Since I need it for an upcoming trip, I found a similar product locally and for less money, so I cancelled the order. I must say, they were probably the easiest company I've ever worked with to cancel an order. I would do business with them again and hopefully, we'll be able to complete the transaction.

 I would shop here again