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LightBulbEmporium.com

LightBulbEmporium.com
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 0
Customer Service 0
See all LightBulbEmporium.com listings

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Prices and service are amazing, wish we found them 20 years ago.

by egolden62, November 6, 2008
We are a small family run clothing shop on Long Island and have been purchasing Satco light bulbs for our warehouse and showroom for more than 20 years. When searching the internet we came across Light Bulb Emporium as a source for Satco light bulbs.

The halogen lights that we had been paying $12.00 each for locally were advertised on Light Bulb Emporium for $4.99! At first, I didn't believe the price, but placed an order anyway. We received the shipment within about 4 days and low and behold they were the exact Satco bulb that we have been purchasing for more than 20 years at more than 50% off.

We are now updating all of the ballasts and bulbs in our warehouse to the new energy efficient technology and all of the replacement items are from Light Bulb Emporium. The prices and knowledgable sales staff have been invaluable to our company.

The prices and service are amazing.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
My husband and I just upgraded all of our landscape lighting to Ushio's Black Reflekto series halogens and could not be happier. They are very well made and seem to last much longer than the GE bulbs we had been using. The GE produced a fine light,   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very poor customer service

by djmellin, June 9, 2008
My experience with lightbulbemporium.com was very poor. The products that I ordered arrived just fine, but the problems started when I decided I wanted to return some items. It took me four calls and one e-mail to eventually get an RMA #. When I hadn't received a credit three weeks later, I called to follow up. They claimed that they never received the return shipment, but luckily I had the UPS tracking number and delivery confirmation. After sending them the tracking number they agreed to refund my purchase, but they still charged the 20% restocking fee.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Excellent, Cost Effective

by ronaldmeeds, November 5, 2007
Delivery Speed - 7 Days
Order Accuracy - Perfect on specialty lamps that no one else had.
Customer Service - Excellent, I received my merchandise within a week.
Overall Satisfaction - I received a very hard to find product in 7 days and the price was incredibly low. I will certainly buy from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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