Lane Bryant Catalog

Full review
This string of e-mails speaks for itself......

Lane Bryant
Category : Order Inquiries
Subject Line : Overnight Shipping status?
Message : When I placed order #82139263 I selected overnight shipping. The customer service page says that if you order overnight service by 3:00 ET that you will receive it by 4:30 the next day. I ordered this on Sunday, so if you received it Monday morning I would have expected to receive it by now (Wednesday night)since they are marked as in stock. I paid for overnight shipping because I need these items for a trip I am leaving for on Sunday. What are the chances I will get my order prior to Sunday?

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Thanks for taking the time to contact us.

We apologize for any difficulties you experienced when placing your online order.

When you place an order online, the bank that issued your credit card places an authorization on the account as soon as you click the "Submit" button. This happens even when the order is not successfully submitted. This temporary authorization may remain on your account for up to 10 business days, depending on your issuing bank.

We recommend contacting your issuing bank to verify the billing information on file for you and then resubmitting your order.

Sincerely,

Kelly
lanebryant.com Customer Service
www.lanebryant.com

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I replied:

What does my credit card have to do with the status of my shipment?


No answer.....guess I am out of luck!!!!!