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Lands' End

Lands' End
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Lands' End listings

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fine source of foreign-made goods.

by knownasa1a, December 2, 2003
Online store is fine. MY gripe is that, in 88 pages of products, this fine WIsconsin, red, white and blue company sells just ONE ITEM made in the USA. Ragg socks. The "import everything from 3rd world countries" practice seems to have hit a new high (or low, depending on your point of view) coincident with the Sears takeover. Coincidence? Regardless, after years of being a faithful customer, I am not to return to Land's End until I see a proportionate product list stating MADE IN USA..

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I’ve been a faithful shopper of Lands End for some time. Originally, I shopped through the store at our local mall. It closed after a period of time (although now Lands End clothing is available at Sears), and then I’d shop from time to ti   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A great place to shop!

by hindyg, September 24, 2003
I had a gift certificate for Lands End, and I didn't want to bother with a catalog so I went online.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Wounded by new charges

by wkb4447, September 21, 2003
After some 15 years of filling my closet and chest of drawers with Land's End merchandise, I'm endin   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 
Lands' End makes it very easy to find and buy clothing, and I have found it to be especially useful   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
On the road to finding apparel that fits, Lands’ End has earned its distinction as the end-of-the-li   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 
I've been a Lands' End customer for nearly 30 years, and I'd been happy to do business with them until my last order. When I placed the order online, I was told that all four items were in stock. The e-mail confirming the order said they were all in   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 4/5.0 store rating
 
Shopping online for clothing is something I'd rather avoid; sizes, fit, quality, selection vary so much among manufacturers. I feel that quality clothing is something that needs to be seen and tried on before purchasing.
Lands' End is a pleasant   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I made my first purchases at the Lands' End on-line store for Christmas '02. As usual, I was at a loss for ideas when my sister-in-law mentioned my nephew would like new Mocassin style slippers. I did a search and Lands' End came up as an option.
  Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
The live support is very helpful, especially when you are a bachelor like me and don't like shopping. They are always polite and give excellent advice. The oxford selection tool is a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
There are so many things I like about Lands' End that I wish they had a better clothing selection! I have their website bookmarked and it's the first place I go for certain items.

I've purchased everything from bathing suits (best fitting and   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Quick and Easy

by bpotter1, November 30, 2002
I have shopped at lands end a few times in the last month. I have found it very quick and easy

I ordered using the website for lands end and was looking for a specific product I had little difficulty entering it into the search box and coming   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Two thumbs up

by lreed12, November 8, 2002
I am very pleased with my purchasing experiences at Land's End. My office bought monogrammed polos and sweatshirts a few years back and it was the first time I'd ever tried their clothes. I was hooked. I decided to get one of their slender bathing suits   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 
Preamble
With the Christmas season right around the corner, you may find yourself in a bind when it comes to purchasing for all of your family members. If you're someone who likes to purchase clothing, or items for the house, Lands'   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
For the longest time I never shopped at Land's End. I found their clothes to be a little to conservative for my taste. I also imagined their quality to be lacking. However, I finally broke down because my oldest child starting wearing big kid   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Lands' End Online Store has the quality and usability that I expect from this company.

My Virtual Model is a good way to "try on" clothing before you order it. Also, their Customer Service Online Chat option is a great way to get answers   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Love this store!

by juliebove, September 17, 2002
I have gotten excellent service from them and they sell quality merchandise. Their clothing is well made, durable and comfortable. I especially love the girl's tights. They are unbelievably thick and warm and they never seem to wear out. My   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I have shopped with them frequently, and whenever I've had a problem, they've exchanged it, or given me a refund, with no hassles or questions. When they say Guaranteed. Period., they mean it. I've purchased diaper bags (love them!), clothing, luggage,   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I started ordering from Land’s End when we moved to Chicago from the West Coast. We needed some warm weather clothing and Land’s End was recommended as a premier retailer. Land’s End is primarily a mail order apparel company that provides primarily   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Custom pants!!!

by AustinAndrew, August 24, 2002
I am very impressed with Lands Ends custom pants program. You enter a wealth of information about your measurements and they create customer pants for you.

On my second try I got the perfect fit! The only catch is if you return a pair they   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
This online store has quality items. They have clothing, home items (some) and some types of luggage and shoes. I got my husband a beautiful jacket and the quality was great.

Their clothing lasts forever and doesn't seem to wear out. I've   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Well, every man I have ever known buys his dress shirts from Land's End. Reasonably priced, great colors and SUPER durable.

Best Deals
For $25 you can get a nice shirt that will survive several years of trips to the cleaners. The $15   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I could stand to drop some weight. I know I feel better when I’m a size 10, which is about right for my body structure. I’m in a 14 now, which is not real, real large, but it is larger than what I should carry on my frame.

One thing I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Creme de la creme

by leenda324, June 10, 2002
Land's End online is the paradigm of online shopping. They are the best. Their overstocks are a wonder, their delivery time is fast and best of all, their exchange policy is very easy to use. While the clothing is sometimes just a little bit too   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Shopping for great value is made simple with Lands' End. That's what I found out in the 1990s when I was introduced to the merchandise and catalogs of this important retailing company. At the time, I had no idea that one of my best friends' sister was   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Great quality basics

by runwthdeer, May 14, 2002
I have found that the items I have ordered through Land's end to be wonderful quality with a variety of styles to choose from and an overall great online shopping experience. Shipping is fast, customer service is a pleasure and returning an item   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My new Fave Store...

by remsmom, March 29, 2002
I have been seeing these great shoes on T.V. and they were sold at LandsEnd.com.

So there I go to my computer to check this place out, only for one thing The Shoes!

Ok so they don't sell shoes only, they have tons of   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

One of the BEST on the Net

by lorriev, March 23, 2002
I've had the pleasure of shopping online with Lands' End for several years now. I have NEVER had a bad experience with this merchant...not even a mildly negative one! Their merchandise has also proven to be very high quality and their customer service is   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I've been shopping with Lands'End for many years and anyone who has done the same, knows their reputation for quality as well as their commitment to customer satisfaction with an unconditional return policy. Recently, (around December), I purchased a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I have been a convinced Land's End shopper for years - first by catalogue, then online (I live in Switzerland).

I have never been disappointed with quality, it equals or surpasses well-known brands available here, and I am absolutely amazed   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Land's End is a great store, where one can find affordable clothes and an amazing selection. Personally, it is my favorite clothing store, for it offers a comfortable alternative to more popular stores. I have bought Land's End clothing (especially the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Benchmark of mail order!

by boojum323, January 18, 2002
The website is easily navigated, the pictures depict clothing accurately, the color "swatches" you can enlarge are very helpful, and all the necessary tools such as sizing charts are easy to access and understand. I've found that ordering clothes online   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I have been a dedicated Lands End catalog shopper for about 10 years now, so it was my pleasure to initiate my online shopping experience at their site. From my catalog purchases, I knew I could expect attention to detail and superior customer   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I ordered a swimsuit last summer. First it was the wrong size (the sizing guides on the web site aren't necessarily accurate -- order one size smaller), so I sent it back and got a bigger size. Then I decided I really didn't want a new swimsuit after   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Yes, This is the Place!

by baltz, December 28, 2001
I have had nothing but excellent experiences with Land's End. The service is impeccable (and you can actually reach someone quickly on the phone -- 24/7 -- if you need them), the products are terrific quality. The prices are a bit high, but check out the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Well, every man I have ever known buys his dress shirts from Land's End. Reasonably priced, great colors and SUPER durable.

Best Deals
For $25 you can get a nice shirt that will survive several years of trips to the cleaners. The $15   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent Internet Store

by slowhiker, December 2, 2001
Excellent products and good information. Live on-line help is a very big plus. Virtual model lets you try on some of the clothing. Although a little pricey, you do get good quality merchandise.

Last Christmas due to living in a very small   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Casual Wear

by BellaBaby, November 29, 2001
Landsend.com has casual to dress wear, and also items for the home. My sister won't wear anything else!
They seem a bit overpriced on some things to me, but they do have a great sale page called "overstocks"
Like I said....I like great   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
The best way that I can describe Lands End online is that
its like having there catalog at the touch of a button on your computer screen.

Virtual MNodel
The benifit of using the online store opposed to the old fashioned method of   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

"Tall" Orders And Then Some

by mrsrgm, October 29, 2001
This is my favorite On-Line shopping sight and I am excited to write about it. Bear with my undying enthusiasm.

The first most important reason I love Lands End is that I am a borderline tall (my husband would say I am just "borderline", but   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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