Lamps Plus

This company has excellent customer service and advises on the front end before you order a product from them what the shipping time will be. I have purchased lamps from them before and I decided to do so again because of the large selection that they carry. I would highly recommend Lamps Plus to family and friends.

 I would shop here again

i love my new lamps from Lampsplus!!!

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Good

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I have ordered from them several times and all have been an easy transaction. They are very quick with delivery. And the prices are very resonable.

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this purchased is for a christmas gift. I am happy with it. i am a little concerned about what will happen if the lamps are not what my daughter expects. i hope if she needs to return or exchange them, it will be easy. this is the chief reason i sometimes hesitate to order by internet.

 I would shop here again

Package arrived damaged without an invoice - unable to use item and cannot get a refund

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The lamp that I bought stopped working and they replaced it for free without making me ship the bad one back to the company. I was very pleased.

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No issues. I was able to exchange the lamp shades at a local outlet with no hassles. #6 needs an N/A option. I had to select "something" in order to Submit.

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Excellent - was able to find and purchase several specialty bulbs at a great price. The only negative was that there was no way to see 'all' the available options on one page - i had to scroll through several pages to see every available item

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favorable

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EXCELLENT

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Completely satisfied with purchase and purchasing process.

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Love the lamp and the merchant. Everything went fine. The lamp was very well packed and arrived in perfect condition.

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Excellent

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My shopping experience with Lamps Plus was very pleasing. I found the type of light I was looking for easily and I was able to purchase it at an excellent price. My favorite feature of the Lamps Plus site is the ability to select items by style, usage, color, etc. It's very helpful!

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Excellent purchase &fast delivery. Very happy.

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Good

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Good experience

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I ordered what is becoming increasingly hard to find - a clip-on lamp shade and could not be happier with my purchase. The quality exceeded my expectations and could have not been a more perfect fit for the problem ceiling fixture I had to deal with.

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Very good product and service.

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The company never sent the email telling me the product was shipped. I had to call to find out.

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Website is easy to use. We got the floor lamp very quickly and love it. However, the table lamp is backordered for more than a month.

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It was nice to shop an American Family owned company. We will shop this company again when we need more lighting.

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Quick service - will use again

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A few months ago, I purchased a modern lookong pendant chandelier from Lamps Plus.  The price was $300.00. 

The shades were advertised as black and the salesman verified that they were black.

The shades were a medium brown when lit.  I phoned and e mailed several times.  Finally I reached a salesman who said the manufacturer would contact me.  NO RESPONSE from Lamps Plus or the mfg.

I emailed with a review, a positive one one of the lamp other than a color problem with the 2 shades.  They never published the review since I mentioned the total lack of customer care after the sale.

Lamps Plus salespeople are very very friendly before the sale but there is absolutely no customer service after the sale.  I only wanted them to follow up on an incorrect shade color but nothing.

I clearly would not recommend dealing with this company.  I have purchased from other lighting companies before and customer service after the sale have been stellar on the rare occasion I needed assistance.

 I would not shop here again

Very happy with both the product & service.

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The product had a good deal more assembly required than I anticipated. Although not indicated in the catalog, the chandelier components, of which there was over a thousand, had to be hand assembled to make the finished unit. This operation took about 8 hours. I would have preferred to know that fact prior to purchase. Other than that, the product was complete and of expected quality.

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Lamps Plus is a great source for any types of lamps. Their selection is unbelievable and they also have many options, including pricing.

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The web site has a very large selection and a means for showing the products exactly the way they look. It was easy and quick to scan and to sort by style. I will recommend this site to my friends.

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very good

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One of the three fixtures didn't work. The other two are fine.

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It was great. No driving around from store to store. No wasted gas. Didn't have to go out in 100 degree heat. Loved it and would do it again and again. They were nicer than I expected.

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I ordered two fixtures. The George Kovacs is just what I wanted. The other -- made in China -- is designed to descend stright from three vertical [largely decorative] chains. Instead, they were wrongly attached in a criss-cross way. My electrician fixed it, at the cost of an extra 1-1 1/2 hours labor. [Returning the fixture, and having him come back, would have cost me still more.]

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It is the kind of device I was looking for. It is working well.

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This is my third time ordering from LampsPlus.Com. Obviously, I am extremely pleased with their website, huge product inventory, excellent prices and quick delivery time. I LOVE LampsPlus.com and have recommended them to several of my friends!

 I would shop here again

Odering was easy. Product was just like the picture.And shipping time was pretty good.But i did not receive a rebate or coupons which would have been wonderful. annette

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Good experience. Quality merchandise at good prices

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It was easy.

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My overall shopping experience with Lamps Plus was excellent. I was not sure what to expect since this was the first time I ordered items from Lamps Plus. Again, I was very pleased with my experience, it went very smoothly. Carolyn P., Maryland

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The selection of lighting products is wonderful.

 I would shop here again