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LampsUSA.com

LampsUSA.com
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 4
Customer Service 4
See all LampsUSA.com listings

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Great company.....will definitely order from again!

by phoebe48, June 10, 2008
I ordered a fringed lamp from LampsUSA.com and the lamp was exquisite and much more beautiful than in the photo on the website. Very high quality product....fast shipping and excellent service. I will definitely order from them in the future!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

not willing to honor advertised price

by sgrnewell, April 4, 2007
I would never buy from them again. They advertised a lamp at a certain price. I ordered the lamp. They confirmed the order and price via email. Later, I received a second email saying my order was cancelled due to the fact that the manufacturer had discontinued making the lamp.

I called the manufacturer myself and was told that they had NOT discontinued making the lamp and, as a matter of fact, they had it in stock.

I called LampsUSA to let them know the lamp was still available from the manufacturer. They said they would check into it, and called me a couple of days later to say they could get it, but it would cost me nearly $100 more.

I asked them to honor the advertised price, that they had confirmed to me in an email and they refused. I do not agree with that way of doing business. I talked to several people at LampsUSA and got many variations on the story, but bottom line, they wanted a huge price increase.

They would not sell me the lamp at the advertised price.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I had a Great Experience with LampsUSA.com. I highly recommend them.

by debbeeinok, February 9, 2006
I had a very pleasant experience with LampsUSA.com. I purchased a set of Derek Rustic Antler Lamps from them. They were out of stock but they let me know as soon as they came in. They shipped them to me that very day and I received them 2 days later! I was very surprised they shipped them so fast! They were packed extremely well and were in perfect condition. I am Very Happy with them.
I had been looking for these particular lamps for a couple of weeks. I found them on an Online Auction, and was watching the auction, when I happened to surf onto the LampsUSA.com website. I was surprised that LampsUSA.com had them for so much cheaper and their shipping was alot cheaper.
I contacted LampsUSA with questions several times. I got replies the same day, from a Teresa. She was very friendly and professional.
Needless to say, I highly recommend shopping on LampsUSA.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

This is a NO HASSLE Company, with ease of ORDERING, DELIVERY and CUSTOMER SERVICE.

by atlanta374, January 25, 2006
I had been looking for Lamp Shades for a couple of weeks and found LampsUSA on a search engine. Found just what I was looking for and I ordered 2 STIFFEL shades and 2 crystal FINIALS. The lamps shades came in in 2 days. The Finials are being shipped from the manufacturer separately. Just unbelievable wonderful customer service & delivery. One lampshade had a mark on it and when I called LampsUSA, was told that they would replace it immediately.
George Lewis
Atlanta, GA


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Consistantly Great!

by d_interiors, November 18, 2004
I am an Interior Designer and absolutely LOVE this store. Their selection and price combination can't be beat. Living in New York City and working throughout the Northeast my customers can work with me via the internet to select the right Lighting, Lamps. I even was able to order ceiling fans and rugs at pretty decent prices. they even offer quantity discounts for professionals and contractors. These guys do it right.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Satisfied with speed, selection and price

by brielmaier, December 13, 2003
Very speedy delivery. I ordered 1 Quiozel Tiffany lamp and 2 Stiffel shades from the specials area and they all arrived in 4 days in perfect condition. Prices were good.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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