Lamps Plus

Full review
I ordered a ceiling fan with a light that I really liked.  Later on I received an email saying that the light for the ceiling fan had been discontinued but they were sending the fan to me anyway.  I called to cancel the order, they said they would try to cancel but the ceiling fan showed up on my doorstep anyway.  It's in a huge box that I have to move around from my living room to my office, etc.  to keep it out of the way.  I called Lamps Plus about the situation and they promised that they would send Fedex out the next day to pick up; no show.  So I called them back again (little bit grumpy at this point) and they apologized and promised it would be picked up by Fedex within two days; no show again.

So I call and ask to speak to a manager and I get the response that he's at lunch, on another line, in a meeting, etc.  I just called again and asked to speak to a manager, told I was being transferred and was disconnected. I have had it with Lamps Plus and am contesting the charge on my credit card.