Lambert Vet Supply

Lambert Vet Supply
Average Rating: 3.67/5.0 store rating
Customer Service 4
On-Time Delivery 4
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GREAT!!!

by dkcreate, August 11, 2010
I have used Lambriar Vet Supply many times in the past and present.  They are always speedy, accurate and economical.  I would defiinitely suggest anyone needing animal/pet supplies to use them.  I have used them for goat supplies to bird supplies.  Great company!!!!!  One year we had sarcoptic mange brought into our home by a foster and we were able to save money and vet time by buying the shampoo needed to treat everyone in the house.  Saved us a bunch of money.  Cleared up the mange, too.  Even my older dogs and cats were treated with ease. The wide range of products is very important to us, too.  We have a managarie here, dogs, cats, rabbits, goats, birds even lizards and have been able to treat most anything we need to using Lambriar.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Abolutely terrible company in so many ways

by bluemouse, March 1, 2010
I cannot think of anything positive to say about this company. Their website is prehistoric in its interfaces and ability (or the inability actually) to provide a customer any meaningful information. They are INCREDIBLY slow in shipping - took 6 days just to process my order. You can wait days for meaningful email communication and forget calling them as you get passed around only to ultimately end up with voice mail. If this was not all enough once the shipment got here it was incomplete because some item was on backorder - yet there was never any mention of this and had I not called them I would still be in the dark. When I asked when the back order item would arrive they could not say anything more helpful than, "When they come in I will ship them". Thank God I did not order prescription drugs from them or something time sensitive. Literally one of the worst companies with which I have ever dealt.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I'm very happy and I have a great experience.

by canelas, April 24, 2009
 My veterinary recomended the use of the product Critical Care for my rabbit.I found this company on internet, I order this product  late night april 22 and today april 24 at one pm my rabbit canela receive her Critical Care food.This company is awesome.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

fast, accurate,fare price, - GOOD SERVICE

by dek-jake, March 8, 2009
Lambriar Vet Supply provides accurate, swift shipments of pet supplies at a fare price.   That is why I continue to return and order Pet Supplies.
Thank you,
Dennis Kehiaian

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good shopping experience

by ikkarimart, July 4, 2008
I ordered a couple products without problems and they were delivered on time. It was a good shopping experience. I would probably shop here again in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Poor Customer Service

by sbdog, May 14, 2008
Lambriar vet is ok for buying supplies that aren't time critical. However I would stay away from them for prescriptions. I had been a long time customer. I liked the prices, things were a little slow in getting to me the experience described below   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
I have ordered from Lambriar Vet Supply for a number of years, and I have always received my products extremely quickly and very well packaged! Whenever I have had any questions, they respond personally - and almost immediately - to my emails. They   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

LOVE THEM!!

by sing4u101, August 22, 2007
LOVE THEM!! My mother & I have been doing business with Lambriar for years &, because we are loyal, return customers, they always cut us a great deal on orders (below list prices). The shipments are always on time & the orders are always accurate & in   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Shipment damaged, refuses refund until carrier refunds them, I'm out the money & product!

by virginiapeach, January 10, 2007
Delivery was semi adequate in time, order was accurate, shipment arrived damaged and contents were not able to be used. Customer service was helpful in filing claim with carrier, but refuses to refund my money until they get theirs from the carrier. I'm out all the money and products until they get their money. Is this an ethical business practice, making a customer wait for a refund? It's been several weeks and still no refund. I can't afford to buy from a company and not get a good product... let alone if there is a problem then I am their banker until they get money from someone else. Oye vey!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Excellent

by prsboogie, January 5, 2007
Excellent service, will be buying all my supplies from Lambriar. The have great communication and fast shipping. Their prices are better than anyone else on the web!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very Happy with This Online Vet Supply

by iluvgermanshep, November 19, 2006
I am very satisfied with this store in all aspects competitive prices. Accurate timely orders (actually pretty fast shipping) have been a customer for 1.5 years now and have never had a single problem with any aspect with this online store. Thank you for the good job Lambriar. My Hats off to you and my dogs (and a friends dog too) thank you too...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Apathetic customer service

by mebmab, August 16, 2006
I bought 1 year worth of medicine for my dog and they sent me medicine that would expire in 6 months. I have used Lambriar for years and to my surprise customer service was not helpful in fact they were rude! It's really disheartening to find that after I have been a good customer for years they refuse to take care of me when they made a mistake. If that weren’t bad enough after wasting my money they give me the "snotty customer service" routine! I filed a complaint with the Better Business Bureau concerning the expired medicine. Lambriar refuses to respond to the BBB. Lambriar will not return my phone calls either. I am stuck with half a year of outdated medicine from a company that I have done business with for years. They are obliviously not concerned with their customers nor their reputation. Yes they have cheap prices, but if you choose to buy from them I hope you fair better than I did.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

satisfied repeat customer

by nickzz, June 28, 2006
I've bought medications and shampoos from Lambriar since January 2002 and have always been satisfied with the service, shipping and products. Their prices are also better than any other pet supply store I've seen.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very slow SHIPPING,prices are good but only if you get your meds on time

by rivon603, March 29, 2006
Prices are great IF YOU WOULD EVER GET YOUR ITEMS FROM THEM.
I ordered from them on March 16th today is March 29,2006 and I still have not recieved anything from these people called today AGIN on March 29.2006 and they said it was shipped priority on the 21st of March 8 days ago and they would track it. I ship every day priority and its 2 - 3 days.Just got a call back from them they claimed there machine wiuld not print a label to my address so they shipped it to my P.O. Box.However I get packages at my address from priority ,fedex and ups every day considering I run a online store. If you did your dogs meds in a timely order I WOULD NOT RECCOMEND these people.Thankfully I got another prescription.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 4/5.0 store rating
 
I have ordered several products from Lambriar. Overall my experience has been OK with them. Several times the items in the catalog have been on backorder with no definite answer on when they will be in. Most recently I ordered items online. I put in   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Lambriar has lost a repeat customer

by hockeywinger, February 18, 2006
I have shopped before, but had a problem with my last order. Customer service has not responded for over 3 weeks. Very frustrated with them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Efficient, timely, very knowledgeable & patient.

by cheval1, May 11, 2005
I recently received prescription medications for my dog from our vet, & was unsure of the exact ordering procedure. I initially contacted customer service thru the web site, & was quickly & efficiently helped by Rochelle. After several emails back & forth, I was able to determine first if the med was available, & then the correct ordering procedure. She was extremely patient & knowledgeable in her assistance. The meds my dog needs are now on their way in a very timely manner, & I now know the procedure for the next time I need to refill/order new meds. Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent service, items, pricing. Recommended to all.

by neko_chan, April 23, 2005
I am a first time customer, and I was extremely impressed with the pricing and availability of items. I was kept informed from the moment the order was placed to the time the package was shipped. Everything was delivered in a timely manner and was packed for safety. I truly enjoyed my online shopping experience with Lambriar Vet Supply, and I will continue to shop here for all my pet care needs. Thank you for the professional, courteous service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

NICE CS !!!!!!!

by tanya_young, April 12, 2005
VERY nice customer service, with FAST shipments, GREAT prices! I was soooo surprised when I received my shipment so fast, I thought that it would take a week and a half or better like most of the other places, but it DIDN'T, and my order was correct. I would MOST definitely buy here again!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A++++++ Highly Recommend

by vickystaylor, April 11, 2005
AAA++++++. What a great company to work with. All of my product shipped in a timely manner and the sales staff was very helpful in answering any questions that I had. Site was very user friendly.

I would highly recommend Lambriar Vet Supply.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awesome Service

by cbspring, April 11, 2005
I called Lambriar On a Friday afternoon and needed puppy milk replacer for some puppies that had just lost their momma. And the sale person said that they were done shipping for that day but went the extra mile to get shipping to do one more package for an overnight Saturday delivery so my puppies would not go hungry.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Shipping was great, Customer service so so.

by kataan, April 8, 2005
They were fast to ship. Received all my stuff next day as promised. Only thing I didn't like is I did not receive a shipping conformation or tracking number which I am accustom too. Great prices though!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent service, knowledgable staff, and product selection is one of the best

by dwlambert, April 3, 2005
I trust in the Lambriar customer service staff as being the most knowledgable in the business. I have spoken with their veterinarian on many occasions which is something most internet sites can not offer.
Speed of delivery is always good and the packaging very professional.
The best the industry has to offer, in my opinion.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Two thumbs down....too slow and unprofessional.

by daniellerogero, February 19, 2005
I ordered some products on February 12 and it is now February 19th and my order still hasn't shipped. They sent me an e-mail about one product being back-ordered (there was no indication on the website that this product was out of stock), and then I told them to cancel that one item and just send my stuff. That was several days ago and I haven't heard anything back, and since they haven't charged my credit card, I assume that they haven't shipped my order. I would not recommend this seller to others; they seem to be unprofessional and slow.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating

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