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LEGO Shop at Home

LEGO Shop at Home
 
Average Rating: 4/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all LEGO Shop at Home listings

Read 8 reviews
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Showing 1 - 8 of 8

 
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Pros: great selection, some nice prices Cons: a lot of stuff is at full retail price Bottom line: It’s a great source for Legos! I really love playing with Legos, expecially the little people figures (mini-figs, in Lego talk). They are just   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good at taking reservations, not good at fulfilling.

by aardema, December 14, 2007
I wasn't very happy with my order at lego.com. I was ordering for my son for Christmas and one of the items that I wanted came up as being available for delivery on December 14. When I did the purchase, I added one more item as well which were two things that he really wanted for Christmas. When December 14 arrived, lego.com shipped the one item but not the other and said that they had run out of the item but now I am unable to get the item anywhere. I sent an email asking why they didn't ship both items and they said they ran out of stock and didn't really show any interest in fixing the situation. I would not recommend using them for Christmas or Birthday presents especially for children.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 
I'm quite the collector of Lego sets, I prefer to purchase the Star Wars collection edition sets, those are beyond amazing, the detail that goes into them with all those pieces and they're loads of fun to build. So I've been using Lego since... a long   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

very disappointing & unsatisfactory experience, I will not be recommending it to others either.

by legos-suck, February 26, 2006
I was looking for 3 specific lego knights kingdom toys for my nephew. You had them all on your sites. The screen said they were in stock but when I clicked on them to buy it said they were unavailable! What a disappointment! Why say that things are available only to not let your consumers buy what they were looking for and that you said you had and were selling?! Please stop jerking your online shoppers around by saying that you have certain items for sale then when they are trying to purchase them you so cleverly say the item isn't available for them to buy.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
I generally find that the store site for company products tend to be higher than hitting some of the big online discount spaces (amazon, overstock, wal mart etc). This really is nuts, because certainly it must mean more money for a store to sell   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A great shopping experience!

by reedrk, October 14, 2004
I have purchased quite a few things from this store. They often have great deals on items, shipping is very fast, they answer the phone quickly and customer service is great. Highly recommended.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The cheapest way to buy LEGO toys and very low shipping price.

by jennb823, November 30, 2003
I've ordered online from them 5 times. Once they added a $10 item after I checked out and had my total. I called once I caught it and they made it up to me by letting me keep item and credited my account the amount of that "extra" item. The other 4 times everything went very well and I will continue to shop there in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Our home overfloweth with Lego products… so it is easy to understand that Lego.com is a frequently visited site. This online site is not limited to merchandise purchases, but we have successfully completed many. In fact it was via   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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