Kneedraggers.com

Excellent in all respects. Site was easy to use, the price was great, and delivery was faster than I anticipated.

 I would shop here again

Still waiting for merchandise and can't get into the website to check the tracking. I will be calling them today and then I can tell you about their customer service.

 I would not shop here again

couldnt be better, prompt curtious very helpful

 I would shop here again

No problems, would shop there again.

 I would shop here again

Item listed as shippable within 2 business days will actually take 4 weeks to ship. But customer service was pro-active; they let me know of the delay, adjusted the order, and refunded my 'express' shipping charges.

 I would shop here again

Nothing problematic at all. Good gloves and good price.

 I would shop here again

Web site was quite good. No issues at all. Quite satisfied.

 I would shop here again

great prices on apparel, parts are a little pricey. Great shopping experience, easy to use menus and formats. fast service, free shipping is a bonus

 I would shop here again

Easy to navigate website. New account set up extremely easy and took only a few moments (unlike some websites that require entirely too much information just to make a purchase). Several follow up emails informing me of the status of the order. Very satisfied with product upon receipt and overall experience!

 I would shop here again

I experienced multiple delays during this order. There was a delay in processing the credit card number due to a different spelling of "Lane" vs. "Ln" on the credit card address. There was a delay in actually receiving the Jacket from the distributor. So far, I've had to wait almost two weeks for a jacket that was supposedly in stock with a 3-5 day shipping time. Information had to be pulled rather than frequent updates pushed to me. The website has a tracking tool that merely states "processing" for the past 1.5 weeks rather than telling me anything useful. I still have not received my order, and I don't think it has shipped yet either, but I'm sure they billed my credit card company already. All in all, a real disappointment. There was no effort to "make things right" for an order that has not been properly handled from the start. Next time I'll go elsewhere.

 I would not shop here again

Generally very helpful stuff, prompt answers and very good prices (as well as cheap postage which is a very big plus for international buyers). My only nag is from the fact that their inventory does not update in realtime (which I found out when I tried to order a jacket that was out of stock). If I found something that interests me, I would definitely buy from them again.

 I would shop here again

Everything is "in stock" and will "ship within 5 business days".
That is until you actually place an order and then you'll immediately get an email from Kneedraggers saying how your item is backordered and perhaps you'd like another product instead.
Scammers

 I would not shop here again

I placed an order with Kneedraggers for three items, and received all but the third item, a Fog City visor insert to address cold and humid weather fogging issues. There was nothing in the invoice paperwork stating the status of this item. Their site   Read full review...

 I would not shop here again

After searching the internet high and low, I finally found one place that had the jacket in stock I wanted . I placed my order right away to be sure I didn't miss this one. I chose to pay through paypal and the funds were deducted from my checking   Read full review...

 I would not shop here again

I ordered an adjustable rearset for my SV650. This is what happened:

- Order mysteriously being 'processed' for over a month
- After a few inquiries, had to choose a new one
- New one ships out
- A non-adjustable rearset that looks nothing like the one I ordered arrives
- Kneedraggers say that they sent the right one and I should put up with it or send it back

I live in New Zealand and postage is really expensive so I don't want to send this one back. I paid for an adjustable rearset and they send me a cheap non-adjustable one.

I feel totally ripped off. Are there any consumer rights laws that could apply to me in the states?

 I would not shop here again

On 7/4, I realized that my chain riveting tool had disappeared. Even if I wanted to try and track one down at a local shop and pay full retail, it was a holiday and the stores were closed. So I looked for the best price from a place that had it in   Read full review...

 I would not shop here again

Items ordered on July 1.
Received back order notice on items on July 2.
Amend orders to other items shown on website on July 2.
Send email to check on order status on July 9.
Received reply on July 9, items back ordered.
Canceled order.



 I would not shop here again

Like many others, I was lured to kneedraggers.com because of their professional looking website. So far, they have been anything but professional. First off, assume that whatever it is you want, they won't have in stock (since they're basically just middlemen anyway). Second when they contact you to tell you they don't have it in stock and to contact them via phone or email to see if you want the order processed or cancelled, CALL THEM. They never check their emails. For three days I replied to the email they sent me stating I would like it processed, and they completely ignore it and send me things such as "This is our second attempt to contact you about order #####. If you want this order processed reply to email etc etc etc." Long story short, call them and confirm. The email they'll never get. If I hadn't already ordered what I did, I would not have ordered it from them. I will also not be going back to kneedraggers.com. My $.02

 I would not shop here again

When it comes to my bike … I only buy the best. When it comes what I wear when I’m riding my bike.. I buy only the best. For a long time I’ve sung the praises of Ri deGear.com, one of my favorite places   Read full review...

 I would shop here again

Although Kneedraggers' doesn't have the best prices around, it does have great customers service. Well, this is true for me at least. I had placed an order with them on the weekend, and on Monday they notified me by phone and Email that they were unable to ship out my order because one of my items was out of stock. They ask me if I minded waiting an extra 3 days for the part or if I would like them to cancel the item and have the rest of the order shipped. I chose to wait, and low and behold, my items were shipped as promised three days later.

 I would shop here again

I was shopping for some items for my bike so I decided to go with Kneedraggers.com. They seem to have a very professional looking site with a very wide selection at competitive prices from other sites. My experience has not been good at all. They first of all contacted me stating that they didn't have the item in stock but had a equal item ready. I stated that I only wanted my item only noticing that the item in stock was higher in price. I told them I wouldn't wait for this item because the local sites had these items as well and would match their price. Magically the item wasn't on back order for such a long time anymore.

It has now been over 2 weeks and I'm still not sure if they shipped my item out. The sales people have been very rude on the phone and straight out lied to me about my order being shipped. This will definetly be the last time I go with kneedraggers.com. I would not suggest them to anyone they seem more inclined on making a quick buck from their customers than giving the satisfactory service.

 I would not shop here again

I am an avid motorcycle rider seeking to better my riding experience by purchasing some goodies. (Jardine pipe, front tire, blinkers, power commander, jacket, oil) Like any good consumer you shop around for a good price and service. Well I was looking at kneedraggers.com and thought they had a pretty tight website, so there service must be up there too. I e-mailed them politely with a request to match a price I got from another company. To my surprise I got a very rude response stating that not to e-mail them again and that they didn't have time "Monkey business". Now there was a better way to respond to a request for quote then how they handled it. I understand they can't quote everyone by e-mail, but I was going to placing $1000+ worth of goods.

Overall, from that experience, I would not go to Kneedraggers.com. If they are rude just trying to get a price I wonder how they must be when you need to return something. Hope you have better luck then I did.

-disappointed customer

 I would not shop here again

Since I have started to ride a motorcycle I have slowly begun to build up my motorcycle gear collection. I have leather accessories such as gloves and jackets but I also wanted to have a few choices in textile apparel. Textile jackets are non-leather   Read full review...

 I would shop here again