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Kitchen Universe

Kitchen Universe
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Kitchen Universe listings

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you can find cheaper on the web. They...

by Kitchen Universe Shopper, June 2, 2004
you can find cheaper on the web. They are a bit overpriced but the service was excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Simple to work with. Your survey...

by Kitchen Universe Shopper, June 2, 2004
Simple to work with. Your survey pushes to far. You should be happy people fill it out and make any kind of comment. Requiring at least 40 characters to be able to submit is crazy.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

No problems, easy to use. Notification...

by Kitchen Universe Shopper, June 1, 2004
No problems, easy to use. Notification excellent. Product exactly as advertised.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I received the product after a 3 week...

by Kitchen Universe Shopper, May 29, 2004
I received the product after a 3 week wait. I had checked tracking numerous times on the Kitchen Universe web site but no information was available. After 2 weeks, I e-mailed Kitchen Universe and they indicated that the product should arrive by the 3rd week, which it did. The product was shipped direct from the factory. I am happy with the product and would shop again at Kitchen Universe, but they should improve their tracking information.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Safe Place to Shop

by margaret22, April 8, 2004
I ordered a Farberware Oven, the customer service rep was nice and he told me the oven supposed to be shipped next day; it was shipped and I have my oven at home!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

First place I will go to when shopping for kitchen equipment

by gerryk, April 6, 2004
Cannot say enough nice things about this company. They are courteous, knowledgeable and very pleasant to deal with. To make matters even better, their prices are great, and delivery is free.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent service! Courteous representative, great to do business with. On time delivery!

by revaviator, March 23, 2004
I ordered a Cuisinart Food Processor and received an e-mail confirmation including the UPS tracking number within 15 minutes. My order shipped on time and was also delivered on time in excellent condition. The customer service representative was very courteous and helpful when accepting my order. I would definitely buy from Kitchen Universe again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Thanks!!! for the dualit and cage

by denisse48, March 8, 2004
I ordered a Dualit toaster; it arrived promptly, they gave me tracking number. I wanted the cage, so I called Kitchen Universe; the customer service agent told me they will order it for me. I just got it

Great place!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Waffle Maker In Stock

by nancyv63, February 25, 2004
I purchased a Waring Professional Waffle Maker from Kitchen Universe. The price was the same as I had seen with other merchants, however some of the merchants were out of stock. Kitchen Universe had it at my door the next day without even making that a request. It was exactly the product I was expecting. I highly recommend them and will use them again when purchasing Kitchen products.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great place to shop

by wreck69, February 6, 2004
Great place to shop, they emailed tracking number the next after I placed my order. My oven arrived perfectly and timely.

What else you ask for?

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

great experience

by bobghe, January 6, 2004
Purchase with confidence from kitchen-universe! Their 800 customer service is very helpful and you get to talk to a real person. The online order process is easy. Delivery was very fast and trackable. Overall Prices were the lowest I could find and the packing job insured I got the product in excellent condition. In addition, they give a 5% rebate for referals. My friend I refered had the similar experience and I have been refering others to their site.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent site, selection, prices, and customer service.

by rswartwout, December 20, 2003
Ordered the ISI Brushed Aluminum Dessert Whipper Full Pint. Beat all competitors prices. Quick shipment. I called to tell them that the e-mail address that I had provided with my order was incorrect and to update. Customer service answered and it was taken care of. Excellent site, with excellent prices and excellent customer service. Have used again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

TRYING AND USING AGAIN

by alice48357, December 2, 2003
This was my first purchase from Kitchen-Universe. I chose this merchant on price; Still, delivery was prompt, as was communication. I had no problem finding my item on their site. I would definitely use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

great dealer

by doughheiden, December 2, 2003
Really great dealer. I got the Cuisinart food processor for $50.00 less than most of the other dealers. I placed the order at 10:00 PM one night and the next day I received an email the saying it had been shipped along with a UPS tracking number. I couldn't be happier and Ill definitely shop there again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

One of the best shopping experiences ever.

by dreammaker77, November 23, 2003
I recently ordered a Krups Orchestro 889-45 from Kitchen Universe. I had been working on finding this machine, and ordered it from 3 other companies; finding out later on that they could not fulfill my orders due to this product being discontinued (None of them told me that at the time of order or during following support calls). So I found Kitchen Universe on shopping.com. I called them up to see if they had any of these machines in stock, and I was told that unfortunately they currently did not. They then informed me that they would have 2 coming in on a shipment the next week, and once they received them they called me to let me know. Once I received the call, I placed my order over the phone, and they shipped it out the next day. I received the order the next day, and have been very satisfied with my order. I would recommend to any one out there to order from Kitchen Universe. They have great customer service, very accurate shipping times, and terrific pricing.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Love it!

by deni89, November 10, 2003
I ordered the Krups Moka Brew online. I had my tracking number next day I placed the order, which arrive in perfect condition.

I love my coffee maker and my shopping experience at kitchen universe

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I LOVE MY MOKA BREW

by greg27, October 31, 2003
I ordered the Krups Moka Brew online without problem. They shipped it promptly, and I had my tracking number very quickly. I spoke to one of the customer service reps who was very polite and informative.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Waffles!

by robertk98, October 22, 2003
I purchased a Waring Waffle maker, it arrived 4 days after I placed my order. The waffle maker is great, it arrived in perfect condition. I am completely satisfied with my product and my shopping experience

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My Farberware oven

by rhondain, October 16, 2003
I ordered a Farberware Convection Oven, it was delivered in 4 days after I placed the order; which I consider good timing. I received what I wanted. I called them to check availability, they were helpful.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Helpful people

by carch64, October 6, 2003
I called them to ask differences between the 2-stage and 3-stage models; they helped me and I chose   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great price and service

by charl24, September 16, 2003
I called them because I was unsure which espresso machine I should have. They led me to this Vienna,   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very good experience

by ern30, September 6, 2003
My Oven arrived promptly in great shape! They enclosed a spatula from Williams Sonoma, I never reque   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience! Delivery in time,...

by Kitchen Universe Shopper, August 31, 2003
Great experience! Delivery in time, great stuff here!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Smoothie blender

by emral, August 27, 2003
I found their web-site on Dealtime, they offered a huge selection with information about all product   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The product price was the lowest at...

by Kitchen Universe Shopper, August 25, 2003
The product price was the lowest at this site. The product shipped the next day. The link provided for tracking the shipment was for the wrong shipper and I kept getting an error message. I emailed the company and they promptly responded directing me to the correct shippers web site. Overall I was satisfied with Kitchen Universe and I would use their site again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I called Kitchen Universe to check shipping charges for a Krups Convection Oven, which were fairly g   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

I found the model I was looking for....

by Kitchen Universe Shopper, August 24, 2003
I found the model I was looking for. Item came on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Kitchen Universe had the best price for...

by Kitchen Universe Shopper, August 17, 2003
Kitchen Universe had the best price for my item and free shipping. I received it in less time than they quoted me and had a very timely response and assistance with a follow-up question. I'd definitely shop there again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Just what I wanted!

by xferdinand, August 13, 2003
I just wanted to buy a Krups espremio, after I checked some prices and thought this web-site was the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

WONDERFUL PLACE TO SHOP!

by rtowber, August 12, 2003
I purchased a Krups Aroma Therm Stainless Steel and then they called me saying that Krups launched a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Highly recommend!

by sbres01, August 12, 2003
Very low prices. Great E-mail Customer service -> even provided with the free shipping coupon on   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

CUSTOMER SERVICE MINDED

by italia90, August 1, 2003
I originally bought a Waring MBB-518, then I changed my mind. I emailed Kitchen Universe and they an   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I was looking for a stainless steel coffee maker and I found three in this web-site. I called them a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent

by frohmund, July 10, 2003
For me Kitchen Universe is a mix of excellent taste, superb customer service and a very friendly sit   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent experience

by eantilla, July 10, 2003
I bought a paring knife from this people, I got it a week after I ordered it. Just what e-commerce s   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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