Kelly's Running Warehouse

Shopped there in the past. Will continue to shop there in the future. Best shoe prises.

 I would shop here again

I've been buying my running shoes on-line for several years now and find the prices to be a big attraction. One of the drawbacks is that the last company I bought the shoes from doesn't have them the next time I need them. So I sometimes flounder around   Read full review...

 I would not shop here again

It was easy, pricing were competitive and my order arrived on time. Can't ask for more than that!

 I would shop here again

It was great. I found exactly what I needed, at a price lower than any other store on the web. I received my shoes quickly, and they were exactly as I expected. I would definitely buy from Kelly's Running Warehouse again.

 I would shop here again

They should have a way to track your purchase. Also, they should let the consumer-via email-that their purchase is on its way

 I would shop here again

limited selection but great prices

 I would shop here again

Fast service and excellent prices.

 I would shop here again

The only thing I didn't like is that when I ordered 2 pair of shoes the receipt in the box was 20.02 higher than the receipt I printed from the original order. I emailed and got an almost immediate response which I really appreciated. That is customer service. I have recommended your company to several of my friends since then. Thank you.

 I would shop here again

Great - the shoes were in stock, the process was easy, I received my order quickly (which is NOT usually the case since I live in Hawaii) - everything went smoothly, as expected. This is the 2nd time I've ordered running shoes from Kelly's.

 I would shop here again

it was fine

 I would shop here again

Excellent service and great prices. Please send me any call in or mail in rebates.

 I would shop here again

Kelly's website is very simple (uncluttered) and easy to navigate. It is perfect for buyers like myself who know exactly what they want. Last, but not least, Kelly's has the best prices!!

 I would shop here again

Best discounts on running shoes there are!

 I would shop here again

My shopping experience at Kelly's Running Warehouse was first rate. I have purchased several pairs of shoes from Kelly's. Would recommend Kelly's.

 I would shop here again

It is easy to place the order, but not to track its status or when it is suppose to arrive.

 I would shop here again

I was excited to find the shoes that I run in at such a good price. They got to me when promised. I will definitely use this site again. Thanks so much.

 I would shop here again

Will order from you again. Thanks for the great service.

 I would shop here again

While the prices were great and I received my order within 10 days of placing it, the service was terrible. My credit card was charged, but I had no tracking information until I emailed Kelly's to ask for it. Also, they have a bare-bones website that doesn't have good links for customer service. I had to search for about 20 minutes to find a contact link. Very frustrating. If they improve the logistics of ordering, I will shop with them again. If not, I'll have to shop somewhere else.

 I would not shop here again

wonderful

 I would shop here again

My UPS delivery person delivered the shoes to a neighboring house. Customer Service helped track the package which we found out went to a neighbor. Good customer service I would definitely use them again. A suggestion is to include the tracking information in the original order. I was able to get the tracking info by e-mailing customer service, but easier to include directly. Also the WWW site did not have a phone number in to talk to someone. Again all able to be worked around - good quality shoes for excellent prices - Thanks.

 I would shop here again

Purchase was good. Shipment was fast. The shoes were too small and it is taking a long time to get them replaced and also I cannot track the progress on line.

 I would shop here again

Easy on-line experience

 I would shop here again

great

 I would shop here again

I always find it difficult to search on the KRW site. I would like to be able to select only tops, only bottoms, etc. I've purchased here before and likely will again.

 I would shop here again

quick and easy

 I would shop here again

Pleased with the service and will shop again.

 I would shop here again

Best prices on my husband's favorite shoes have been found here.

 I would shop here again

Excellent. Absolutely no complaints. You order the product on line and receive it a few days later at a great price. What more could you ask for?

 I would shop here again

No problems except for initial uncomfort due to lack of email follow up, tracking order number, & customer service phone number. However, credit card was charged next day & product went coast-to-coast in less than a week. Bottom line: Product was perfect, price was unbeatable, & shipping was very good. :-)

 I would shop here again

Great service and speedy delivery. I would buy from them again in the future...

 I would shop here again

Ordered my New Balance shoes on a Tuesday and received them in 7 days. Had no problems at all. Kelly's web site needs more information on it about contacting them. It would be nice to have a place to see your order status. Bottom line: You trade customer service for a lower cost.

 I would shop here again

I found Kelly's through a Froogle search for Mizuno Wave Creation 8 running shoes. Kelly's saved me $40 compared to buying these shoes from a local retailer. They had the best price and the product arrived right on time. I replace my shoes 2-3 times a year and Kelly's will be my first stop when it's time to reorder.

 I would shop here again

need a tracking system for order: need an easy way to contact the merchant telephone or email

 I would shop here again

Excellent pricing and inventory. I was surprised that Kelly didn't send me a notification e-mail when my shoes shipped and when I was actually expected to receive it (like other internet outfits). Overall, this is the 2nd time I buy from Kelly's Running and I will buy again from them.

 I would shop here again

It was great, fast, easy, bargain. Only thing to improve is to have a track your order link.

 I would shop here again

Would have liked a confirmation email.

 I would shop here again

Flawless transaction... though limited in inventory compared to other online running shoe stores (looked for my wife's shoes), I expect to continue to use.

 I would shop here again

Shopping made easy. Tell all my running biddies about Kelly's.

 I would shop here again

They had a great sale on New Balance 1060s. Plus on orders over $100 they did not charge shipping. To top it off, they had a $10 off promotion for buying a 2nd pair of shoes. All in all, I got two pair of shoes for only slightly more than retail for one pair.

 I would shop here again

I completed an on-line order Aug 28th. I still hadn't received my order, so tried to track it down. It was difficult to find any contact info on-line, but I eventually found an e-mail address. I sent an e-mail asking them for info and to track the order. Almost 48 hours later, the e-mail was returned saying that the order was cancelled because my credit card was decline. Why on earth wasn't I contacted? Why was I not given the opportunity to resolve this issue? Instead, I waited weeks for an order that was never going to arrive. Now, I will have to re-order (likely not from Kelly's), and will have to again wait weeks. I am totally frustrated with what I perceive to be a significant lack of customer service. Having said that, I ordered from Kelly's in the past, and did have a good experience then.

 I would not shop here again