customer NO service and NO delivery
A review by
klbuhrman written on Jan 28, 2009
Full review
I wish that I had read the reviews before using this company. The customer service is a joke. I have gotten nothing but lies and the run around from them. Also, they do not seem to care at all. I spent 90 dollars with their company (ok it is allot of money to me) and all I get is a very lame "We're sorry". They said that when the flowers get delivered that they would enclose an apology note. I am not sure how an apology note can make up for not delivering the flowers when they were supposed to (which by the way they lied at one point and said the flowers had been delivered, but to the wrong person, they had not) I got another "sorry" for that one too. They tried to make me feel as if it were all my fault and every time that I caught them in a lie they just covered with a new one. The worst part of it all is that my stepdaughter was in the hospital having our first grandchild and guess what nothing from us. Maybe they will deliver the flowers before our second grandchild by her is born. However, they did offer to refund the 4.99 express delivery fee. I will never use them again (not that they care). Order with someone else! I miss the days when customer service meant something! I am sorry that this is so long, but it is a 200-word minimum just to be heard.
klbuhrman
a member of Epinions.com
Reviews Written:
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