JustFlowers.com

Full review
I ordered flowers to be sent to my mother in law after the loss of her mother. They were to be sent to an out of state funeral home. I ordered within the time line on the website for same day service. The flowers did not arrive until four days later. All of the family had already left the state and my mother-in-law never received the flowers. They were delivered to a distant relative that we have little ties with. Not only that, I had asked for a green plant and they sent poinsettias. When I called to advise JustFlowers.com of the problem, I talked to the most rude person I've ever spoken with in my life. He tried to make it sound like I did not follow the rules when I had a print out right in front of me that verified that I did. He never once apologized for the error. He refused to send the correct flowers to the proper person and also refused to refund my money or give me any type of discount. He then tried to make it sound like I was trying to cheat JustFlowers.com and was doing something underhanded. I have never been talked to so horribly in my entire life. I did some investigating and found out that this company had over 135 complaints with the Better Business Bureau against it. I also found that they are under investigation by the FTC. BUYER BEWARE!