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JoeDiverAmerica

JoeDiverAmerica
 
 
Overall Rating: 2/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 4/5 stars
Selection: 3/5 stars

Joe Diver did NOT do what they said...even the 2nd time

 
A review by lollyollie written on Jul 6, 2009
Full review
So far I am not happy with Joe Diver.
I called Friday and ordered a mask. I specifically asked the customer representative if it would ship that day and she said "yes".  Based on her statement that the mask would ship that day, I made the decision to let it go out regular ground UPS.    

Much to my dismay the mask did NOT ship on Friday.  In fact when I called Joe Diver today it still had not shipped.  I told the customer rep lady that I was told it would go out Friday.  She seemed unmoved.  She then suggested that since it hadnt shipped yet, that for more $$$ she could ship it today NDA UPS (next day air UPS).  I guess I was gullible so I said okay.   But guess what...I have not yet received a tracking number...yet.   So my guess is that Joe Diver didnt ship it today either. 

I wonder if Joe Diver's customer rep figured I was a one timer, so I didnt matter if I was happy.

After this experience, I will think twice before ordering from Joe Divers again.

I have had very good experiences with Leisure Pro in New York, and a good experince with Divers Supply out of Macon, Ga.   I
 

About the Author

lollyollie
a member of Epinions.com
Reviews Written:  1
 
 
 
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