Jansen Medical Supply

The man that answered the phone was the rudest person I have ever been unfortunate enough to speak to.I am amazed this company is still in business!!My question was simple, I wanted to know what the 5 year warranty on the Oxygen concentrator   Read full review...

 I would not shop here again

Everything was fine.....no complaints.

 I would shop here again

The product came very quickly. Thanks you.

 I would shop here again

The best of their kind!

 I would shop here again

good

 I would shop here again

I was disappointed with the product. It's too bulky and uncomfortable to wear at nite. I will go to my local medical supply store and buy new wrist splints there. I think this is something you have to try on before purchasing.

 I would shop here again

I had looked all over our city for cast covers because my husband has a broken leg. I decided to try the internet because there was nothing in town. The service was great.

 I would shop here again

Very satisfactory. Plan to order from them again.

 I would shop here again

Once the site ws accessed it was very easy to find the items I was shopping for. Good web site design!

 I would shop here again

Good selection of products with reasonable prices. There was a small problem with my order (my error in entering credit card information). They promptly called me, quickly determined the error, and filled the order. Entirely satisfactory.

 I would shop here again

Second purchase of wound care products from Jansen Medical Supply. Very fast delivery and best prices I could find for these products.

 I would shop here again

Excellent prices and fast delivery. What's not to like? Would definitely shop there again.

 I would shop here again

It took me a long time to find hand braces that had the metal underneath the hand to wear at night and a light version to wear during the day at work. I did not want the braces to be too long - they were the right length. I'm very happy with the products I purchased at Jansen Medical Supply.

 I would shop here again

Good merchant.

 I would shop here again

We purchased a mobility scooter, transport wheelchair, and lift chair for my father. It couldn't have been a smoother transaction. Everything was delivered quickly and we saved almost 40% off what we had been quoted by our local suppliers for the same equipment. We are very happy with the products and even more happy to have found Jansen Medical. Thank you!

 I would shop here again

THIS MAN MADE ME CRY! I was trying to purchase a lift chair for my grandma, which is obviously a large investment. I called to find out if the model I was interested in had 1 ram (lifting cylinder) or 2 and I was informed that I did not know what I was   Read full review...

 I would not shop here again

I've bought some items before from Jansen Medical and when my wife needed a new wheelchair I went with them. Got the same chair our local supplier wanted to sell us for $800 for less than half that. Got the chair in 1 business day after we placed the order. Tough to beat the prices and service.

 I would shop here again

Excellent prices, fast service, very professional online buying experience. Thanks.

 I would shop here again

Unbelievable. I am in shock at how inappropriate they were. I was unable to get any help about which wrist guard offered both left and right. Never do business with these people. I promise you won't regret it.

 I would not shop here again

Based on a recommendation from one of my coworkers who had purchased from them before, we purchased a number of products for my parents for Christmas from Jansen Medical Supply. The prices were what initially drew us to their company, but we honestly couldn't believe the speed with which all the items were delivered - especially since we waited longer than we should to get their products ordered. They answered our questions patiently and thoroughly enough to make us comfortable with such a big purchase. Thanks for helping us make my parents lives a little better with some great products.

 I would shop here again

When I called to request a copy of my invoice as I had not received the original via e-mail, the man I spoke with was curt & rude. When I asked to whom I was speaking, I was told it was Jeff Jansen. Per their website, he is the founder & I quote:
"its founder - honesty, integrity, quality, and customer service are their highest priorities. We treat each of our customers as if they were members of our own families."
I did not find this to be so & would not recommend this business to anyone because of the rude customer service.

 I would not shop here again

Folks: I met one of the rudest CUSTOMER SERVICE chap on the phone at Jansen Medical Supply, LLC.
T
he prices on the site are a good bargain and thats all about it. Should you have any questions, DON’T DARE call the toll free number 888-896-4050 to ask about policies, items in stock, prescription or shipping, etc. The young chap was an impatient, obnoxious young Caucasian male and his explanation about detesting phone calls was that since it is an online store, phone calls are a waste of the company’s time and money. Asked me to take my money somewhere else to a retail store (and I did) and asked to me go back where I came from (I have a foreign accent).

If you don’t believe me, you will find out if and when you call the store number for an answer. Good luck on saving your personal esteem if you want to talk to this so called human being at Jansen Medical Supply, LLC.


 I would not shop here again