Jackson and Perkins

Full review
On June 6, 2008 I ordered a "deal" where I would buy a Don Juan rose and get a Dreamweaver free. I was assured the roses were in stock and my order would be shipped directly.

It is now July 10th. After four phone calls where I was told I absolutely could NOT cancel my order, I was informed that they were no longer shipping roses this season and my roses would be shipped next spring! I still was unable to cancel my order. I remained free to refuse my order and J&P would refund my money...undoubtedly with the same speed that they shipped these roses. Like the other 3 phone calls I was told that there was no supervisor or anyone higher I could speak to as orders can't be canceled once they are "on the shipping floor." My order was "on the shipping floor" since the second week in June!

I have filed a formal complaint with their local Better Business Bureau and am requesting that they finally cancel my order once and for all. Jackson & Perkins has been sold to a company that also owns the questionable Wayside Gardens and Park Seed. It has become sadly apparent that they are no longer a reputable company to do business with.