JC Whitney

direct and neat

 I would shop here again

Online website was easy to use

 I would shop here again

Easy site to navigate. Product comments from previos buyers were helpful.

 I would shop here again

I didn't recieve what I really wanted. The thing I recieved I orderded only to get free shipping. Is that the way you do things so you don't have to pay shipping?

 I would not shop here again

IT WAS O.K.

 I would shop here again

always a good store to shop.

 I would shop here again

Very limited items for my 09 Honda Sport Fit.

 I would shop here again

I've been aware of JC Whitney automobile products for a long time and will use them again. My shopping experience was good.

 I would shop here again

I will shop elsewhere

 I would not shop here again

I found the correct item quickly, the price was the best I found, the ordering process was quick. The merchandise arrived more quickly than expected. The only problem I encountered was when I was sent tracking information in an "your order has been shipped" email. The FedEx tracking number for one item worked immediately and was accurate. However the email included two USPS tracking numbers which never operated, and for which I couldn't even figure out the need, since I only ordered one item. It was confusing, but when my item package arrived Fed Ex, I didn't worry about the rest of it.

 I would shop here again

first of all they need someone on live chat that knows what your talking about on automobiles instead of looking at a book.-i had too send my muffler back and reorder a different size. thanks

 I would shop here again

Easy order, both tops arrived one day ahead of schedule. no muss, no fuss, no issues!

 I would shop here again

always pleased jc whjtney

 I would shop here again

Fast and easy online ordering

 I would shop here again

Item was just as stated. Fit my 89 Ford Bronco XLT like a glove. Installed very quickly.

 I would shop here again

JC Whitney has always been highly reputable and customer oriented. I greatly appreciate their promptness and excellent prices. I would recommend JC Whitney to anyone.

 I would shop here again

Good, only question is why mention discount if greater discount from free shipping.

 I would shop here again

Excellent, why my order took place.

 I would shop here again

I received the product that I ordered at a good price, the shipping was paid for, unfortunately I was unable to get the product to function as advertised. I had to return it just yesterday. But I have placed an order with this company for a different product. I have being doing business for JCW for years and even did so when I believe it was called Warshawsky. Am I correct?

 I would shop here again

Very challenging. The chrome saddle bag supports were a gift for my son. He had seen them on JC Whitneys website and had shown them to me. The next day I went on the website with the specifics in hand. I spent over and hour trying to relocate them. I had no success. I called customer service 4 times. Each time CSR could not locate the specific support. The 4th time I called the CSR told me she would call me back. She was going to contact the vendor and then get back to me. She never called back. So I tried looking for them myself again on the web site, I entered specifics in the search bar, I clicked on motor cycles, then typed in the make, model and year to find the supports...no good I used the on line chat service offered. It took over an hour for the CSR to locate the specific product. The product came to 72.99, just 2.01 short of free shipping. I asked if the CSR could waive the shipping charge. I was told no. So I looked to see if there was any other product I could get my son. I found fingerless gloves and a skull cap. The Chrome supports have arrived. There is no written specifications on the packaging to be sure if they are the correct supports. I will not know until my son tries to install them. The CSR gave me the wrong information on sizing for the gloves. Hopefully the gloves will fit. The pricing is good on this site. THE CUSTOMER SERVICE REPS. NEED FAR MORE TRAINING ON PRODUCT INFORMATION AND NAVIGATING THE WEBSITE. One of the reps. argued with me about the supports. Told me I was wrong, that the company did not carry the requested product: 1st I saw the product on your web site myself when my son showed me what he wanted, 2nd the CSR should have asked a supervisor for help. I had explained we had seen the product on the web site, just could not relocate it.3rd the rep. almost lost the company a purchase. In these times I do not think any company can afford to lose any sale. Very disappointing shopping experience.

 I would not shop here again

no directions on hand for the item purchased. But, you did try and directed me to manufacturer who also had no directions on hand. But they tried and eventually helped me.

 I would shop here again

good

 I would shop here again

Great, easy and faster than chasing all over Arizona looking for the right parts. We had a great experience and will recommend JC Whitney to our family, friends and neighbors.

 I would shop here again

well pleased

 I would shop here again

the product quality and delivery were both excellent

 I would shop here again

web site is outstanding. clear,easy to use.

 I would shop here again

I have bought from J.C. Whitney for many years,they have alway's been very prompt on anything i have ordered.They also have a lot of hard to find items.I have enjoyed shopping with J.C. Whitney over the years.....Sammy Parker

 I would shop here again

I especially like the immediate chat function with a representative on the website.

 I would shop here again

In this day and age, I would expect shipping to be more expedient. I placed the order almost two weeks ago and still have not received my order. I am truly disappointed especially considering the fact that I paid a lot for shipping. Competitors are offering free shipping and the order comes in less than a week. I would not shop here anymore because JC Whitney shipping services is in desperate need of overhaul.

 I would shop here again

I wold not have ordered this item if I knew it was not available/backordered. I cold have baught a roofrack from a local retailer for a similer price. A refund should have been offered if the item is unavailable.

 I would not shop here again

I ordered a new top for my Jeep Wrangler and received it as was told me. I had no problem installing it.I also ordered a set of dual magnification outside mirrors for the same Jeep and they fit fine also, BUT I would not recomend the dual magnification mirrors for they distort what ever your looking at behind way too much.

 I would shop here again

very good, service, product, and time for deverly.

 I would shop here again

Quick and accurate

 I would shop here again

I ordered my Radio but it was not is stock. I didn't receive anything stating that. I found out by checking the status of my order and it said it would be shipped about a month after I ordered it.

 I would shop here again

no complaints

 I would shop here again

Merchant called once to advise me of a delay, 2 days AFTER expected arrival date. Merchant said manufacturer back-ordered. Not sure when they will be available, if at all.

 I would shop here again

My shopping experience was great. Product and tracking info was also great. I did have one problem, when shopping one price was listed,but as soon as I added it to my cart the price went up {in my cart only} almost 50.00. It was still a very competitive price.

 I would shop here again

on line help made shopping very easy

 I would shop here again

Good

 I would shop here again

I orders 4 items and so far I think only one item fit that was the grips. I have Harley-davidson fxstb modle the clutch lever assembly and the brake lever assembly don't fit an i haven't had a chance to try the mirrors, but it look like they are not the right fit. Before ordering i was told lead to beleave that these it would fix my motorcycle, I will probably have to return these items as soon as i can.

 I would shop here again