J&R Music and Computer World

  Delivery took about 10 days. After I got everything plugged in, my grandson came to fine tune things for me. Probably haven't taken advantage of many features but hope to eventually. Need to admit it took me awhile to figure out how to turn it on with the 'hidden' buttons.  Very pleased with extra space on desktop and enjoy bigger screen. Thank you very much

 I would shop here again

Order was shipped promptly, and arrived sooner than I hoped.
Very satisfied with J & R.
They had one of the lowest prices on the internet.
This is my second purchase, and I remain delighted.
I will purchase again from J & R.
They are a reputable source, trust them to deliver as promised.

 I would shop here again

I live in Winston Salem, delivery on last friday and get it on this Tuesday morning, UPS provide a professional service. I have ever sent a couple of emails to check my order status, no any reply from JR.COM. I have to keep call to   Read full review...

 I would shop here again

I've shopped with J&R for years and have always had good service; however, on my recent order the "Item Shipped" notice I received included neither a date shipped nor a tracking number.  I have no idea when to expect this package.  J&R:  This is not up to your usual standard of service!

 I would shop here again

It was easy to order, delivery was fast (and free). And then, when it turned out the printer we bought didn't work properly, the customer service was good.  But we had to specifically talk to the phone salesperson who sold it to us in order to be able to return the printer to the store and get a new one.  

 I would shop here again

Have ordered from a couple of times, where item is listed as "in stock" on their website only to receive an email after ordering stating item is on "backorder".  Need to keep more accurate website. Prices are good, but if you are wanting something soon, it may best to look elsewhere, shipping can be slow (a week or more before they ship it), or you might get the "backordered" email.
I would still probably order from them again, they are good about keeping you updated on you order progress, you just have to decide which is more important - receiving item quickly or saving a few bucks.

 I would not shop here again

I've been ordering from J&R Music for years & years, and have always been very, very happy with their customer service.  They really seem to care about their customers and about pleasing them.  Plus, they usually have the best prices! 

 I would shop here again

Delivery speed was excellent, free shipping. emailed me when product shipped, provided tracking number with UPS that worked as designed. Price was superb. I'm very pleased with this experience, and I've never been let down by Amazon and their partners. Very trustworthy.

 I would shop here again

Ordered 2 LP's one was noted as being a remastered edition with a deluxe booklet, but that must have been the text from the CD description, it was the original release.

The LP sleeves were notched, which happened in the old days to denote that the item was sold at a big discount from retail, so people couldn't try to return them to a store and try to get a refund of full retail price.

Shipping was adequate, the LP sleeve corners were a bit dinged from shipping. Same as you would expect from amazon.com when they ship LP's.

Anyway, they were at a great price, so I can't complain too much, but it wasn't exactly what I expected.

 I would shop here again

I'm generally hesitant to buy big-ticket items on-line, but chose JR for this purchase because my impression was that their reputation was good-and their price for the item matched the lowest price I found.
I ordered the item late one evening Pacific Time and received an email early the following morning notifying me that it had been shipped. The day the camera was scheduled for delivery, I found a lower price on-line and called JR's customer service. After a minor annoyance with the voice response phone system (have you ever had a good experience with one of those??), I spoke with a customer service agent who verified the competitor's price and told me they would credit my card for the price difference.
The camera I ordered arrived today as scheduled and looks to be undamaged and in new condition. I can't say how satisfied I'll be with it since I haven't yet had time to use it. I can tell you that based on the way my order was handled, JR will be one of my preferred vendors for future purchases.

 I would shop here again

I ordered a video game via amazon.com. They provided the game. The price at which the game was sold was the lowest I encountered. They also seemed very reliable. One day after i ordered my product, i was provided confirmation that it had been shipped. It   Read full review...

 I would shop here again

Fast delivery. Product new, as advertised.  Very satisfied with J&R Music and Computer.  I would do business with them again. Highly recommend them.  With on line electronics retailers, there are concerns of "grey market" items, poor   Read full review...

 I would shop here again

I chanced upon the Dane-Elec DNL DA2IN116GR 16GB microSDHC Memory Card at a good price online at JR.com and decided to purchase the card for my son's portable gaming system.When I ordered the product from JR.com, there was no indication that the   Read full review...

 I would not shop here again

I have been shopping jr.com for years without any problems at all.I  also shop at the store on Park Row. They are the best in every way.

 I would shop here again

I love J&R!  I will always ask to meet a competitors price and they do.  Shipping is fast, customer service is pleasant (That alone is unique these days)  I wouldn't go anywhere else for my electronics.

 I would shop here again

I found a product that I wanted to buy at another store for much cheaper then J&R offered it so I price matched it over the phone and then made the purchase that way. I was glad that they did price match it but they only beat the other person's price by a few cents so it wasn't that good of a deal and they charged me 9 dollars for shipping because the other site did.

 I would not shop here again

Easy to order, took awhile to ship, but received within 14 days.  I didn't like the packaging, i ordered a software title and they just put it in two thin sheets of light cardboard with a sticky substance between the sheets to kind of make a flat   Read full review...

 I would shop here again

Upon ordering my laptop, I was anticipating its arrival but was willing to hold out for the 5 day shipping to save some money. However, the product I received from J&R Music was defective; the screen of the laptop was coming apart from the back of   Read full review...

 I would not shop here again

Thanks to the digital broadcast conversion (and several boxes of VHS recordings of broadcast programming we still need to watch) it's time to upgrade our VCR and add DVD recording capability. After searching for a low-price  DVDR/VHS recorder with a   Read full review...

 I would shop here again

J&R has a great site, allowing you to compare several items, in my case, this time, cameras. I was also able to watch a six minute video well describing it's features. I did my research right on their site, compared prices and features of other   Read full review...

 I would shop here again

Fantastic online store, my order was shipped within ONE hour of confirmation. Delivery of order was on time and as advertised.

 I would shop here again

My order was filled Monday morning after being placed on Sunday. The shipment arrived on Wednesday afternoon as promised. The item was packaged well and in good condition.

 I would shop here again

We are very happy with our new Samsung NC-10. Price was nearly the lowest availble, with free shipping. Product was well packed, arrived on schedule, and works perfectly. Would definitely recommend J&R to others. We fondly recall going to the various   Read full review...

 I would shop here again

Great Service,on time ,also on return items, its hard to
say anthing more about your company,just keep up the good
work.
Thomas Snyder

 I would shop here again

J&R has been one of the few places that I come back to year after year. Great combination of selection, price, service. They had the Sony Walkman I wanted at the best price and got it to me quickly. What more could anyone want?

 I would not shop here again

Item needed was well described on website, price reasonable, advertised as available, was available, shipped in 2 days, account charged promply and accurately, received in 5 days.  Good experience, will use this vendor again.

 I would shop here again

I'm very satisfied with my first experience with your company. I live in Canada and I was going in vacation in Usa and I asked the representative to shipped my purchase to the hotel were I was going. I received it in a short delay the second day of my vacations.

 I would shop here again

While deciding to buy my camera, I called J&R several times and spoke to the same person, Ty, through his extension. He was very knoledgeable and willing to answer my questions, as well as patient with me while I made my decision. I had some difficult delivery constraints and he was able to get my package delivered on time.

I did quite a bit of price hunting and found that J&R truly did provide me with the best price. Even after I received my camera, I found out that  friend had also purchased the same model from another company. He spent the same amount of money, but included in my purchase was a 3-year protection policy for my camera.

Overall I am very pleased with my shopping experience and I love my new camera.

 I would shop here again

I couldn't have been happier with the customer service assistance I received from J&R Music and Computer Store.It was as if he had all the time in the world as he patiently explained the differences among several products.

 I would not shop here again

 I went on line to order a Navigon 7200t GPS car navigation unit and discovered that there were many web sites offering this item. There were three sites with a lower price but when I checked the companies ratings and found them   Read full review...

 I would shop here again