J&R Music and Computer World

The process was easy and quick.  The product was delivered without damage and or delay and required no additional customer service calls.  The bonus of the transaction was the promotion of no tax or delivery fee which made this a great deal. Overall experience was EXCELLENT. 

 I would shop here again

I have always had a very pleaing experience shopping with J&R.com and with their telephone sales.  They have always had the items in stock, their prices were always better than their competitors and would match or beat competitors prices, and the shipping was always fast.  The sales people are always courteous and knowledgeable and the customer service representatives are pleasant to deal with also.

I HIGHLY RECOMMEND EVERYONE TO SHOP AT J&R.COM OR THEIR TELEPHONE SALES

 I would shop here again

I have been using J&R now for a few years and they have never let me down. I have also used many other sites (big names) and JR is the best period. Great products, great prices, great shipping options and pricing and best of all a no hassle custoomer cervice.

I have sent back a camera and the very next day they shipped another out just doesn't get any better

 I would shop here again

October 6, 2008 - Had good experiences with company and puchased thousands of dollars in merchandise from them over several years until now. Ordered two Apple iPod Touches which were descrbed on J&R's website product description as the "software   Read full review...

 I would not shop here again

Great place to shop, prices are fair.  Always get what you ordered. Never had a problem with any orders and they are stand behind their products. I know that when I shop here, the prices are low and they will match any online price with the same   Read full review...

 I would shop here again

I came across this product while on vacation this Fall.  The reason why I purchased the product was because I built a closet in my daughters upstairs loft room which has a vaulted ceiling.  After the closet was framed, I realized that there was   Read full review...

 I would shop here again

  For an individual who hates shopping, J&R offered a blessed alternative to battling the crowds at the  mall.  I found what I wanted, at prices that were the best I'd seen, and was amazed at how quickly and efficiently they were shipped to me.

  I can't believe it took me so long to find J&R, but now that I have it will be my first stop for all future shopping,

  Thank you J&R!

 I would not shop here again

Online shopping at J&R is a pleasure. Competitive prices with no after purchase hassel on the phone. Fast secure shipping, and if an issue should arise, it is resolved quickly to customer satisfaction.

 I would shop here again

I was pleased with the fact that I was able to return the MP3 product that did not perform well for a different brand MP3 player that works much better. As a matter of fact, the replacement order arrived much sooner that the original order. Customer service was most helpful by sending me an e-mail which allowed me to track my order to my destination.
J&R seems to be one of the more complete websites to choose from where I can make my electronic purchases. Not too long ago, J&R was still one of the better places for me to buy my cassette players and accessories.

 I would not shop here again

I had researched for a while on what product I wanted. When I called to order Rob was very helpful. He told me about the xchange card. He also told me about the extra memory card I could purchase for only $10.99. He checked to make sure the camera I was buying would be compatible with a MAC. He was kind an courteous. I will definitely shop again with J&R Music. 
Thank you, Mrs. Garner

 I would shop here again

Second purchase from J&R Music and Computer World Online Store. They have a good selection of brand and models to choose from as well as affordable extended warranties. They offer on line video product reviews and product descriptions for many of the products they sell.They have competitive pricing with both of my orders there price was equal to the lowest price I found at any other web site and better than most.Together with fast shipping free with many items make them a better value.Fast e-mail order conformations fallowed up by tracking number link. The web site is easy to use with suggestions of available options and accessories for the product / products your shopping for.You can see if the product you want is in stock.When you place an ordered checkout is fast and easy with several options on how to pay.your items are well packaged to prevent damage.Wile they may not have every thing most of what they do are a good buy. I WISH WE HAD A RETAIL STORE WERE I LIVE. 

 I would shop here again

The online ordering was simple and quick.  The package came nicely wrapped, exactly what I ordered and fast.  I would definitely recommend your service to any and everyone. 

 I would shop here again

I take all my photos in "Raw" which means large photo files.
I needed a bigger SD memory card and had been looking for about a little over a month when I saw the Lexar 16GB 60X card for under $20. I couldn't believe the great deal. I moved quickly but not quick enough-J&R was sold out, so, I ordered it on back order. The usual automated email followed, showing my options for other memory cards, that time for filling backorders could takes weeks, however my card would not be charged until the order was filled. When my order did ship, they informed me as well, so I knew when to expect it and could keep an eye out for the package.

Thanks to J&R Music and Computer World Online for the deal and for the emails keeping me posted until the order was shipped.

 I would shop here again

I have purchased items from J&R over the years and have always been totally satisfied! The last item was a DVR/DVD recorder from Philips. It arrived in an amazingly short time, literally the next day, and was exactly as advertised, even better when I   Read full review...

 I would shop here again

Shopping at J&R is simple and easy. That's why I'm a repeat customer. They offer quality items at affordable prices. A real value. I'm a shopper for my work too, and JR.com makes life so much easier for me there.
My latest purchase is a new Belkin 150+ wireless router and I couldn't be happier. No more dropped connections and a much higher bandwidth for my laptop.

 I would not shop here again

My Over all experience in dealing with J & R Computer World was positive . I paid with a check and at first they were slow to realize that my check had cleared the bank and then when I faxed them a copy of the cleared check they sent my computer out the next day . I like how my Sales Rep gave me his extension number to reach him direct .My sales rep( Alex )was GREAT and matched a price on the same computer I had seen online and I was very happy about that !
He was very helpful also.
I would definitely buy from J & R again and would recommend them to others.

 I would shop here again

J&R offers terrfic selection on electronics and accessories which is why they are always on my go to list when I need new gear like the HP Pavilion notebook, case and software that I recently purchased. J&R had the best price online, the   Read full review...

 I would shop here again

THANK YOU ALL AT J&R MUSIC!!!WHEN I WAS INFORMED THE STEREO I ORDERED WAS OUT OF STOCK I WAS DEVASTATED AS IT WAS A GIFT FOR GRAND DAUGHTER. THEN I RECEIVED AN EMAIL OFFERING ME ONE OF SAME OR BETTER VALUE, WHICH I CALLED CUSTOMER SERVICE AND   Read full review...

 I would shop here again

I worked with Karen concerning a return and she was very helpful and I was very satisfied with thie transaction. I would reccommend J & R to others for elecctoinics

 I would not shop here again

Everything went fine, no problems, item shipped promptly (MSI GX620-001US laptop.)  Price was listed as $750 with $50 rebate.  Bought in August, still waiting for rebate!  :(  Not J & R's fault though.

 I would shop here again

I ordered a computer from J&R while deployed to Iraq almost a year ago.  The computer never showed up and their customer service department keeps running me around with policy changes for their insurance claims.  If this was the last electronics store on the planet I would still recommend against shopping there. 

 I would not shop here again

They helped me out with the return of an opened laser cartridge I purchased in error, even though the seal was broken. I would have been out $140 but I was able to use that to purchase the correct cartridges.

 I would not shop here again

This is my second Great purchase experience with J&R, my first was a Onkyo THX Certified receiver two months ago. On this order the Acer monitor arrived very quickly in 3 days as my last order did and in "Perfect Condition" Their great customer service and pricing will earn my loyalty whenever i am looking for any home electronics.

 I would shop here again

The price of my cell phone headset was low.  The process of ordering over the Internet was quick and easy.  J&R Music processed and shipped my order promptly. 

 I would shop here again

I ordered a new cable modem from JR.  I received it in 4 days and I am very pleased with your service and look forward to doing business with you again.

 I would shop here again

This is my second purchase from J&R. I guarantee it wont be my last. The items I am searching for are in stock, at a very competitive price and the quality is excellent. They offer abundant choices and they ship asap. I can recommend them with confidence

 I would shop here again

I had purchased a Optoma projector from another online company but had terrible service. They confirmed the order but from that point on everything went downhill. They promised me the projector by the end of the week but I never received it even after 3 follow phone calls during the week.  Empty promises. They even sent me an email that it was shipped but never provided a tracking number. Deception. It was never shipped because it was on backorder. I cancelled the order.

J&R is complete different. I order the projector over the phone on a Monday. That evening I received a tracking number and I receive the projector 2 days later - as promised!!! I paid just a little bit more but it was well worth it. I was completed satisfied with their service and would highly recommend them.

 I would shop here again

Easy to do business with. The item was received very quickly. I'm not sure how it works since its a Christmas gift.

 I would shop here again

I've been shopping with J&R for close to 2 decades for business as well as personal purchases and rarely have problems with them. Delivery speed is excellent as well as the accuracy of the online tracking. Customer Service is wonderful and do their best to resolve problems when they happen which is only occasionally. I recommend J&R to all my friends and co-workers. When I want something right away, I look on their site first before I shop around, and most of the time I return to purchase what I want. On a scale of 1 to 5 I give J&R a high 5!

 I would shop here again

I purchased the Audio Source NDHD1AS Noise Cancelling Headphones but before I got to use them, my husband "borrowed" them!  He thanked me for them.  He takes them to the gym every day.  He says that they are great for blocking   Read full review...

 I would shop here again

It was an excellent buy from  j & r music and computer world online store. I got best best service and best product.

 I would shop here again

Easy and fast.  Say no more!!  However, I need 20 words this transaction was easy and fast!!  Or fast and easy.

 I would shop here again

I have not installed my computer because I am still waiting for the Windows 7 upgrade and cannot receive any information as to my order status from Gateway or their affiliate.   I would not have ordered this product had I known
of the inability to obtain Windows 7 in a timely manner.   If I had been advised by JR of this problem, I would have ordered another product.   However, in all fairness, maybe JR did not know of the Windows 7 backlog in manufacturing and shipping.

 I would shop here again

J&R continues to be my supplier of choice for state-of-the-art electronics.  This is at least the 3rd time that I have made a significant purchase from J&R.  This time I challenged J&R on their "price matching" policy.  They met and exceeded the competition.  As always Customer Service was knowledgeable, courteous and professional.
Delivery was on time and exactly as I ordered; item arrived promptly and in perfect condition.  I highly recommend J&R a a "preferred supplier".

 I would shop here again

My shopping experience was outstanding.  The person who took my order was courteous and accurate.  Delivery took 2 days, for free.  Overall I would highly reccomend J & R Music and Computer to everyone for their price and customer service.

 I would shop here again

After doing research via a number of online sources, including Amazon, I ordered a Yamaha digital piano keyboard that was advertised on J & R's website and was very pleased with the online process. I chose J & R because of its speciality in   Read full review...

 I would shop here again

JR you are the best.  first the webpage is easy to move around in and to find what you are looking for.  the reviews provided for products are helpful.  everything arrived on time and in perfect condition.  your telephone customer service employee i talked with DID not try to sell me an extra battery or anything else i did not want or could not use.  shopping with your was a delight - and by the way the camera i bought is all your reviews said is and much more.  i will shop with you in the future as my needs change.

 I would shop here again

I PLACED AN ORDER FOR A IPOD WITH J&R ABOUT 4 WEEKS AGO,THAT MY SON PURCHASED WITH HIS 13TH BIRTHDAY MONEY AND HE IS STILL WAITING FOR IT. THEY WERE QUICK TO WITHDRAW THE MONEY FROM MY ACCOUNT AND THEY ARE BLAMING UPS FOR THE REASON WE HAVEN'T RECEIVED THE PACKAGE. IT WAS ORIGINALLYY SCHEDULED FOR DELIVERY ON 0CT.28 AND TODAY'S DATE IS NOV.10. HOW'S THAT FOR CUSTOMER SATISFACTION?????

 I would not shop here again

we have purchased from j&r many times. they never fail us. they are always there to answer questions. their shipping is the fastest ever and all promises are kept. i always feel like i am dealing with the corner store at large chain prices.

 I would shop here again

The packet of photo paper I ordered arrived in a timely fashion, but was packed in a shipping envelope that was padded but not rigid. The photo paper packet was bent and damaged. My email query to J&R resulted in a quick response, and a replacement order made that same day. I soon received another paper packet that was shipped in much more rigid packaging. The customer service I received from J&R was outstanding and which I very much appreciated. 

 I would shop here again