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J&R Music and Computer World

J&R Music and Computer World
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 4
See all J&R Music and Computer World listings

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If you want it, they got it!

by ang370, September 11, 2009
Captain Sim makes some of the finest aircraft for Microsoft Flight Simulator. I Purchased the Flight sim X version of C-130 Hercules from Just Flight. I had no problems with the software and it arrived right on time. The icing on the cake is the price I purchased it for. I will continue to do business with J&R. I highly recommend them for your Computer needs. The on-line order process was quick and to the point. I received an email confirming my order. The companies return policy is clearly marked. From front to back this company takes care of their customers.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Terrible, I did not receive the product I ordered.

by zartonis, September 10, 2009
I recently used J&R to order a baritone saxophone ligature. What I receieved was laughably wrong, and will dissuade me from using J&R's services again. I receieved a box, which stated that the content was a tenor sax ligature. This was obviously the wrong order. What makes the order even more ridiculous is that the ligature looked more like a clarinet mouthpiece than a tenor sax mouthpiece.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent value and fast shipping, Highly recommended.

by midwestden, September 10, 2009
I've used J&R for many photographic and stereophonic equipment purchases and have never had a problem.  I scour the internet using various shopping bots for the lowest price before I make a purchase and J&R is one of the stores that typically offers the best delivered price.

This transaction, like many before it, was perfect.  I was easily able to find what I was looking for on their web page, the order entry was simple, shipping was immediate, and the item delivered was exactly what I expected at an incredible price!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Best price, free shipping, and quick delivery.

by gfvillano, September 4, 2009
J&R Music and Computer World offered the product at the lowest price I could find. Shipping was free and the item arrived quickly - although the outer shipping carton was damaged and no longer sealed, the manufacturer's packaging of the item kept it protected. Not the first damaged package that UPS has left at my door. A quick and easy online purchase from J&R. I'll shop with them more often after this positive experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Extremely satisfied with the shopping experience and would place further purchase orders without question.

by cibc1956, September 3, 2009
I ordered my purchase over the telephone one evening quite late and was greeted pleasantly and placed my order. The item was received 3 days later and as I live in Calgary,Canada I felt the service provided through UPS was outstanding.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

great online store

by yes2rock, September 2, 2009
Good selection
fast processing and prompt delivery
Product arrived as described, no issues
cashback from Bing also helps :)
Overall very satisfied with this store

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A very pleasant shopping experience.

by bohiker, September 2, 2009
After reviewing several websites about 22" computer monitors, I decided on the Hannspree HI-221DPB. Then I was looking for the best price and the best company to purchase it from. J&R met both qualifications. I purchased it online, and am very happy with the monitor.
The ordering experience was effortless. They kept me informed of the status of my order. The free delivery was much faster than I expected.
I would not hesitate to order from J&R in the future.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Above expectations!

by tracyeme, September 2, 2009
My items were delivered exceptionally quick.  My order appeared to be accurate. However I had problems with it not working at all when it arrived. It was a digital camera I ordered from Polaroid for work. I called customer service with the problem   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

fantastic dealer

by binu123, September 1, 2009
They provided excellent delivery speed, accuracy of order and customer service and i am satisfied with this dealer.  I will shop again with jr.com

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great to do business with!!!!

by jamesjr67, September 1, 2009
I've purchased several products from J&R. Prices are very competitive. All my orders arrived on time. The products we're shipped securely and packaged to withstand a very rough delivery process. I would definetely recommend J&R.

Good Luck,
J.J.R. Wyckoff, NJ

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

SITE IS VERY EASY TO SURF.

by redlight811, August 29, 2009
I AM A REPEAT CUSTOMER OF JR MUSIC (AND) WILL CONTINUE TO BE IN THE FUTURE - NEVER A BAD SHOPPING EXPERIENCE.  HIGHLY RECOMMENDED.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

I would recommend and purchase again in the future.

by nix78, August 29, 2009
Purchased Sennheiser CX300 Stereo Earphones - Black at an amzaing price.  Shipped within a few days.  Very reliable very trustworthy. Definitely I would recommend and purchase again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Bad buying experience.

by michaeldauben, August 29, 2009
I ordered a Sennheiser IS410 Infra-Red Stereo TV Listening Headphones System from J&R. When it arrived, it had noise and hissing on one channel, so I sent it back. Since it was on backorder, it took a couple of weeks before I received a "new" unit. It arrived, and - surprise - it was the same defective unit, which I had marked (just in case) before. Needless to say, I am thrilled... I won't make the mistake and order from them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Excellent Customer Support people!

by patriot47, August 28, 2009
The product arrived on time and it was in perfect condition; however, it was shipped to me in the USA with a 240 V European power cord.  I immediately notified Customer Service and I was connected to Scott at X1024, who arranged to ship me the necessary adapter device (Item Code: FRN NWG3C) at no further cost to me. I received the adapter yesterday.  THANK YOU SCOTT!!!  Apparently the product, a Pioneer DVR-560H-S was manufactured for overseas distribution, which I learned from Scott. 

Tom Allen

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy to order, good customer communitcations, what's not to like?

by thegraphicsguy, August 27, 2009
I have made a few purchase for J&R over the years. The products have always been recieved in excellent condition.

My only dissapointment on this order was the amount of time that it took to actually ship the items, 3 business days for items that were supposed to be in stock.  Since I opted for the free shipping maybe they thought I wasn't in any hurry to get my new computer system.  I'm not that complacent, I'm just cheap.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

All the order procedures worked very well.

by danielhk, August 26, 2009
The ordering and delivery procedure went very smoothly.
I used the aluratek the first time and it worked very well. The second day of use while running Aluratek I got the blue screen of death. My machine froze up and I could not recover.
When using my recovery disk I could not get to the point to use the windows recovery.
Had to install a new hard drive and reinstall everything else.
Needless to say I am hesitant to use the Aluratek again.
I have reformatted my original hard drive so I may get up enough courage to try again.
I can't really say the Aluratek caused the stoppage because I don't know.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Pleasant and worth repeating.

by llong0415, August 26, 2009
Prompt service. Product packed safely and well. Shipping was fairly fast also. I would purchase from them again. Thanks J&R

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Store, Great Products, Good Prices

by clunardini, August 26, 2009
I live in New York area and have been shopping at J&R Music for many years.  I ordered this product over the phone and requested to pick-up at the store the next day.  Customer service rep. on the phone was excellent and had good knowledge of the product.  I had done a price search for this product online and he was also able to check with a manager whether they could match the price of another retail store.  Sure enough, they matched the price.  He promptly sent me an email with the confirmation number.  The next day I went to the store and picked up the desktop.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very easy, best price online and speed delivery

by vbmomfl, August 25, 2009
I did an online price comparison through a website called marketamerica.com/betterhealthand wealth for this specific camera.  J&R came up with the best price amongst many retailers.

It was easy to order online,  it was delivered within a few days without paying extra for speedier shipping options.  I was very happy with my overall shopping experience and would definitely go back to J&R next time I'm in the market for something they have. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent experience without any hassle at all!

by chrisepinion, August 25, 2009
The product itself is only OK, but great for the price.  My online purchase was very, very easy and one of the fastest I've done.  The delivery speed of the product was incredible, and exactly as described.  Getting a nice email asking to do a survey is great customer satisfaction, and my overall happiness is through the roof with the purchase process.  Again, the headphones I bought are descent enough, but I'd probably just pay more for something better.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I have been extremely pleased with my purchases from J&R and plan to purchase some other items, that I have wanted for a long time. I haven't seen these items available anywhere else and for the price, that is offered. I look forward to being a   Read full review...

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Good honest seller

by rwakins, August 21, 2009
I bought a Nikon 90 camera and an 18 200mm lens. Everything was great. They gave me a good price and fast shipping. With all of the rip-off artist out on the web it's good to know there are still honest sellers out there. I ordered from another source   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good value and fast delivery. Thank you.

by andy055, August 21, 2009
I am very happy with my purchase of the Philips DVDR3475/37 DVD Recorder with HDMI unit.  I bought it because of the terrific price offered by J&R but did not expect more than average performance.  To my surprise and delight the unit is much better than expected.  I had read so so reviews online but do not agree.  A lot of people complain about slow loading but I did not find this to be a problem.  The unit has worked flawlessly for me for the couple weeks I've had it and I've already recorded about 20 movies and they look great.  I guess one day I will replace it with a Blue Ray recorder once their prices come down but for now this is fine. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fantastic

by onered1, August 20, 2009
Absolutely great very efficient,friendly, fantastic.Icould not figure out everything on the net so i called.The man i talked to knew had an answer to all i asked him .He helped me figure out everything i wanted in notebook. I had previously ordered from them i got the same courtesy and satisfaction as before. And this time even better it was on sale and to beat all i got free shipping. so thank you so much.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great prices, fast shipping, excellent customer service!

by hihowise, August 19, 2009
When I searched on price for my iomega eGo, J&R had one of the better prices -- even when factoring in shipping. I had never shopped with them before, so I hoped I wasn't taking too much of a risk in buying from them. Not to worry! They sent a prompt confirmation of my order, and I had my new drive within a week. Not only that, they included a letter outlining their commitment to customer service and assuring me that if I had any problems whatsoever, I could call them toll-free anytime. I also received a free shipping incentive if I purchased anything related to my order within 90 days. I would definitely purchase from J&R again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good and satisfied.

by arego1, August 19, 2009
I explained the product that I had purchased at J&R beforeand he knew exactly the item that I wanted, because I couldn't remember the name of item.He was very helpful and professional about the the whole matter. Truly thankful.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Item did not come

by ttxtx, August 19, 2009
To be honest, I'm not really happy writing this review, but I feel like I should express my experience. My friend ordered from JR.com once before and the item came fine so I was pretty confident when I ordered from them. I placed my order on 8/4/2009 and then I waited for about a week, given that my friend's order arrived promptly in five days, I was slightly concerned about the hold up so I emailed JR and got a canned response back ("Thank you for your letter. We're sorry to hear about the problem.... etc") I did find out that the order shipped on the 7th, unlike what the web site said (the 4th) so I was prepared to wait another couple of days for it. Three to four days passed and I still didn't recieve my item and so I emailed them again, getting another canned response (in fact, the same one). To this day, my item has not come. This may or may not be JR.com's fault (possibly lost in the mail) but I'm pretty unhappy with how this all played out.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

An excellent experiense and surprise!

by ldelphim, August 18, 2009
J&R was a surprise for me not only in terms of price of products but also with the service provided

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

J&R Music made us Happy Campers!

by crazycajun1950, August 18, 2009
I had a good experience shopping online at J&R Music and Computer World Online Store. I was shopping for a VCR/DVD player that had the correct type of component output plugs to match my older Tv set in my motorhome. The player also had to be a certain size to fit into the cabinet over the dashboard. The descriptions on the web page were thorough and assured me that I was buying one that would work correctly and fit correctly. The shipping was very fast and the package was well protected with plenty of bubble wrap to ensure that the player would arrive without any damage. The website was easy to navigate, had secure ordering protocol and everything went smooth. The VCR/DVD is a Sony which I'm familiar with, having other Sony equipment in my home. This Sony was remanufacured but appears to be new. The audio and video quality upon playback is excellent. Thanks J&R Music!!!

-jimmy

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My experience was great and I would use them again.

by nhra338, August 17, 2009
The Macbook Pro computer is excellent. It came to my house in a matter of days. Fast delivery and excellent customer service. Terry was the employee that helped me and he did a great job. I would recommend and use JNR Music and Computer again.Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I don't look any further than J & R when shopping for electronics or music.

by halking3, August 17, 2009
I have been a J&R on-line customer for several years now. They have always provided great selection and pricing for all my electronics needs. Shipping is amazingly fast , and customer service ready and willing to help. I don't even consider shopping anywhere else these days.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 
I used to live in NJ in 70'-80' when I was a frequent customerof your company.  Then, I moved to Japan and shipped by boat household goods and with all the heavy audio equipments typical of those "big is beautiful" days.Now, moved back to   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

very good website and easy to use

by fklein007, August 15, 2009
This purchase was my first transaction with J&R Music.  I must say that I was extremely pleased with all aspects of this purchase.  The item arrived within three business days, was packaged extremely well, and instructios for a possible return were very explecit.  The item was exactly as advertised and the price couldn't be beat.  I highly recommend J&R Music for their products.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Prompt, polite, good value - would definitely buy from J&R again.

by nycrdb, August 8, 2009
After doing an online price comparison, I found that J&R offered this item for substantially less than other sites. (It was around $99 instead of $119.) I called to place my order, to see how quickly it could be delivered, since I live in NYC. The clerk was helpful and well-informed, and when he was not able to get it to me by the weekend without charging for expedited shipping (because I was placing my order too late in the day), he lowered the price for me by $5.  The fan arrived quickly and I was very pleased with the whole experience (and the purchase!).

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very pleased - wold definitely buy from J&R again.

by kse9590, August 7, 2009
I ordered an HP printer/fax/copier/scanner during J&R Music's weekend sale. I'd been watching sale prices for a while and this was the best I'd seen for HP.  The shipping charge was reasonable - I hate places that offer a very low price and then charge $45 dollars to deliver a reasonably small and light package - and if arrived in 3 days.
I'm thoroughly satisfied with my purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I would recommend J&R Music and computer wourld.

by topjgh, August 6, 2009
My order was processed quickly and accurately.  I received my order at the early end of the estimated delivery window.  I would recommend J&R Music and Computer as an online store.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A GREAT EXPERIENCE!!!

by dathanw, August 3, 2009
I ordered a PS3 and Sony TV. JR had the second best deal on the TV after hours of looking around. A shipping confirmation seemed to take a day longer than it should have but the  order did ship from NY to AZ in just a week. Their shipping company they used sent me an Email to schedule delivery according to my schedule. Everything arrived in perfect condition. It was a great experience and I will recommend JR to anyone looking for electronics.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I could not be happier. Great prices/shipping/service!

by bigbruceathome, July 30, 2009
I have to thank paypal for leading me to J&R. And thank J&R for the best deal ever. I got a sharp 10,000 BTU air conditioner for less then $200.00 & free shipping. I need deals like this with the economy the way it is now. I let my family and friends know about J&R. I have a one bedroom house. This A/C unit set at 76 degrees keeps the whole place cool. Thanks again J&R. I will be back!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Absolutely Fabulous!

by dawnleeb, July 29, 2009
I tried for several months to purchase this item at EBay. The prices were good, but I could not get special shipping to send this to my friend for his birthday. I found J&R accidentally (possibly a Goggle search). The site was easy to navigate and it   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent online shopping resource

by roscoet, July 28, 2009
J&R always provides quick shipping, excellent service and products.  The quality of the products I purchase are always good and they are reliable and as advertised. Delivery is usually within a few days; orders are always accurate.  I rely on J&R for most of my electronic and photographic needs.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

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