J&R Music and Computer World

Delivery Speed: Good. 5 days i think.Order accuracy: Perfect.Customer service: Perfect . I have tracking number and information about delivery time.Overall Satisfaction: Perfect.

 I would shop here again

J&R Music and Computer World Online Store is the best among the best! They deliver 100%! I ordered the WRT54G2 wireless router (refurbished) on a Wednesday night and I received it next Friday morning. Unfortunately the router did not work as I expected. I called Customer Service and explained the problem. The representative suggested an other model for my home network. He did not try to sell me some expensive model which I did not need. I received the new one the next day. It works perfectly. The return was taken care of promptly. The prices are the best anywhere, free shipping, no sales tax outside N.Y. State. 
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 I would shop here again

Horrible experience as I needed a camcorder to be delivered in 1 day, but J and R did not process the order promptly and I could not record the birth of my first kid.
I called them complaining and trying to find a solution, but instead their customer service attendant did not care, and near the end of the call she asked: "Do you want to cancel your order or not"? Not for a single moment I was impolite or irritated.
Just to make things worse I paid extra to have it delivered the next day, which did not work either. I ended up canceling the purchase and they did not care either.

 I would not shop here again

Fast shipping, well packaged, just as described....perfect keyboard to replace my old one (and mouse too)
I would definitely shop this online staore again.

 I would shop here again

Prompt delivery, execellent prices, excellent customer service.  Your can find this good of price elsewhere, but if there is any problem you will want good customer service

 I would shop here again

I recently purchased a new PC and wanted to up grade it to Office and Outlook 2007. I viewed a number of competing online sellers and determined J&R had the best pricing. I called the store to ask one question and while I was speaking to a sales associate, I decided to place the order with him. Almost immediately after I hung up the phone, I received an electronic confirmation of the order. The items were shipped prior to the time I thought they would and I received them earlier then J&R committed. I am extremely pleased with the way they handled this transaction and will come back to them again for future online purchases.

 I would shop here again

I use J&R Music and Computer World because I know that when I use them I get the best service, best prices, great products and very helpful, knowlegeable, professional sales staff.  I have not had one  bad order with them.  They   Read full review...

 I would shop here again

After Buy.com cancelled my order because of an out of stock condition at J&R, the telephone operator at J&R took my order (even after the price went up) for the same price of the original order, and included free delivery.  What a sweet deal! 

 I would shop here again

A few internet companies will get an order shipped the same day for a repeat customer.  J&R MUsic and Computer World had sent me a tracking number for my FIRST order in less than 4 hours and on my very first order.

Their prices are very good and their shipping was even better than excellent.  What more could one ask for from a company?

If only all net companies were this capable....

 I would shop here again

Very good price on a plasma tv, quick shipping, extra packing in TV box, excellent communications.  Would not hesitate to do business with them again!

 I would shop here again

J&R Music and Computer World Online Store Online Store
Their products and services are second to none. The purchases I've made with them has been exceptional.

 I would shop here again

I recently bought an additional cordless phone from J&R and was more than extremely satisfied with the experience.

Beginning with the ease in searching for it on the J&R website, to the great price ending is incredibly fast delivery, I can't imagine ordering items anywhere but J&R online.

Each experience is better than the last.

 I would shop here again

I am happy with the product I purchaced at JR but unhappy with the delivery time.  Your advertisement says usually ships in 2 days.  I orded my computer Sept. 10th and didn't receive it until Sept. 21st.  Eleven days is a far cry from 2 days.  Pony Express would have been faster.

 I would not shop here again

Great quality, great price and exactly as ordered. Shipped within hours of placing the order. Will definitely be shopping at J&R again!

 I would shop here again

I recently ordered the Research In Motion ASY14396001 BlackBerry Charging Pod for a Blackberry 8130. I previously had ordered two other pods. The prices for all these genuine Blackberry charging stands was exactly half of what they are at the Blackberry.com site.

When you order these pods, the base shipping is through the postal service. (They allow you to buy faster delivery services, but I chose the cheaper route.)

JR.com will say this shipping normally take 5-7 business days. Two of the pods came in only 4 days. One pod came in about 9 days, but that was after a holiday period.

All charging pods came exactly as ordered.

I'm very happy with the orders and will certainly order from JR.com again. I've bought merchandise from them for at least 15 years.

 I would shop here again

Easy to use, great value for the amount of storage offered.  Shipped quickly.  Excellent product; the only downside is the size which is large compared with WD's Passport.  

 I would shop here again

Bought a $700 Nokia N97 while on holiday in NYC clearly stating it is intended for use in Europe. Returned to Europe to find the phone has major software and hardware flaws (camera taking verz bad photos; GPS not being able to find signal; very poor reception even in open air; software crashing,etc). Phone warranty valid only for US, so could not repair it in Europe for free. After 4 phonecalls and 12 e-mails from 4 different people @ J&R, my issue has still not been solved. Beware what you are buying from them and always check the warranty if you are leaving US. Forget about customer support once you have paid!

 I would not shop here again

I went to J&R Music world to find a very specific item with very specific features.  J&R's search feature made it very easy to find exactly what I needed.  The product description was thorough and ensured that I would get the right product for my needs.  The price was exceptional and the item was delivered just a few days as promised.  I am very happy with J&R's service and selection.  I know I will be doing business with them again soon.

 I would shop here again

I have ordered about 100 MP-3's over the last few years from J&R, and several stereo components and speakers.  I load the MP-3s with audio files for language training.  On a rare occasion when I have a problem, contacting customer service is a simple and satisfactory process. Returns are handled effectively.  Good customer service is a result of good training and committment.  The prices are hard to beat, and delivery is quick. I watch for deals and shipping breaks.  I have always been very satisfied.

 I would shop here again

Very pleased with the easy order process and shipping speed.  I ordered and was surprised when the product arrived in only a few short days.  This is a retailer you can trust for excellent service.

 I would shop here again

I ordered a 23" Acer Monitor from J&R.  I did not pay for special delivery but it arrived within 9 days after it was shipped.  My only concern was the delay in shipping the unit to me.  It took about a week to ship.  I was not in   Read full review...

 I would shop here again

It took almost 1 week for me to receive the order, because my address had to be checked out. However, as soon as that was done, I got the order the following day. Customer Service people were always very helpful and patient.

 I would shop here again

I ordered an mp3 player, which, by the way, was VERY reasonably priced, and I got my order within days! I was very pleased with the speed and efficiency of my order processing.

 I would shop here again

It was a pleasure to discover a great store with great products, fast shipping and low prices. I recommend it warmly to all my friends.

 I would shop here again

J&R is my favorite online shopping source.  I have only the most positive things  to say.  I research products, decide on the brand I want and head straight for J&R.  Ease of ordering, full info, delivery as scheduled, items   Read full review...

 I would shop here again

The prices were great and the fact that I didn't have to pay tax or shipping saved me even more $$. J&R has some of the best prices on the Internet and I will definitely be shopping there again. Excellent service!

 I would shop here again

Folks; my first experience with J&R has been one that can only be described as flawless, from my introduction to a company that I had never heard of, to the UPS guy delivering my 42" JVC LCD TV on time.
Of special note was the courtesy, patience & understanding of the J&R employee who took my order & answered all my questions.  I believe his name was Jacques or something similar.  If asked if I would recommend this company to a friend, the answer in "Yes".

 I would shop here again

They have a very pleasent website.
Took me a minute to find the product I looked for.
Super quick shipment and good costumer service too.
I will definitely shop there again.
Highly recommended!!!

 I would shop here again

My second purchase from J&R was very good. I used Bing search engine, PayPal and J&R online for Bing cashback. The computer order was processed quickly, shipped quickly and had great tracking and documentation confirming the order. Cheapest price but still great service. PayPal came out INSTANTLY, before J&R even got the order. Free ground shipping but from New Jersey to Washington state takes awhile. Excellant packaging for shipment. I signed up for quick casback from Bing but this supplier doesn't qualify. I must wait two months for cashback. J&R get the highest rating from me! Bing shouldn't advertise quick cashback for the VERY few companys that apply. The step up in shipping from ground to airfreight should not cost so much. Maybe USPS could be used for less cost.  

 I would shop here again

I received the item I ordered in a very timely fashion, and the Headset I ordered performs in a satisfactory manner, doing away with the need for the"umbilical cord" that I have always found irritating.  The only remaining irritant is the need   Read full review...

 I would shop here again

My mother placed the order for me because she has paypal, but I found your service to be great! Speedy deliver; got order exactly right. Everything was in great condition. Price was good. Thank you!!

 I would not shop here again

The experience was terrible. I ordered a telescope as a gift for my friend. I needed it for the friend's wedding, and order was made a week before the event (08/31/09). The customer service person helping me to order told that the order would arrive in time to Canada address. The shipping was made after 4 days (09/04/2009) and I had to made a couple of calls to customer service to force it. Also I had to pay $50 extra after the delivery for a custom fee that nobody told me about. The order was delivered too late (09/09/2009) with fastest possible delivery method paid.
Probably the problem was in department that checked my credit card. But all the documents they needed were sent immediately after the order and were fine after checking, that took 4 days.
I will never buy there anything if I want my order to be delivered to a specific date.

 I would not shop here again

The J&R web site is easy to navigate and makes product comparisons fast and accurate.  Much easier than trying to read box lables.

Ordering is simple, prices are competitive and service is great.  I made my first purchase at J&R about a year ago (an Acer computer.)  Have since bought 2 more and 2 cd drives, the most recent less than a month ago.  As usual the service was fast, I had the drive within days of ordering.

Thank you for providing good information, competitive prices and fast friendly service.  Highly recommended.

 I would shop here again

Purchased Panasonic 32" TV online. Best price by far. Superior Product. Shipped and Delivered as promised. They even added extra padding in the original container to insure the product would arrive undamaged. Free shipping and no tax made it even more   Read full review...

 I would shop here again

After checking out all my usual electronics stores I went back to J&R because of my past experiences with them. Their website was very simple and straight forward – which I appreciate. The selection was somewhat limited and they did not have   Read full review...

 I would shop here again

I recently bought an Eee Asus netbook at J&R Music and Computer. The delivery speed was excellent. It arrived really fast and in good shape. My only complain is regarding the customer service. I called three times to ask which memory fits this   Read full review...

 I would shop here again

I got 1st Coby for my daughter when she was 2 yrs old, now she is 3 and half years old, she loves to watch movies when we are in drive and even at home by holding to it.
I bought 2 more to give gifts to family and friends.

 I would shop here again

I am very satisfied with my shopping experience at J&R. I had to exchange my original purchase due to product defect and received the replacement item in less than a week after the returned product was received and processed by J&R. The customer service representative was also very helpful on the phone. I will definitely shop from this store again.

 I would shop here again

These guys are great.  Easy to use website.  Used paypal (to spend some dollars I had from selling a computer) and the camera was delivered quickly and in perfect shape. 

 I would shop here again

Doing business with J&R was fast and painless.  They had exactly what I wanted at the best price I could find.  Everything arrived quickly and in perfect order, as advertised.  I highly recommend them and would do business again with them from all me electronics needs.

 I would not shop here again