Fast, good price, accurate order
A review by lovecraft23 written on Nov 9, 2009Full review
J&R was fast and accurate. I also chose their site because they had the lowest price for a 4-port KVM switch and video adapter that I wanted. My feelings about the products I purchased--- well, that's another story. But I would definitely go with J&R again.
First off, I ordered the part on Thursday and it was sent out on Friday. Excellent.
They shipped with UPS, which I don't like, because I live alone and am not home during business hours. That pretty much means that UPS will never find me and the package will be returned to the shipper. By default, J&R had disallowed "Will Call" so when I called UPS to have the package held, I was denied. However, I contacted J&R and they responded very quickly, saying that they would make Will Call available for my package. As a result I was able to pick up my package at UPS with no problem. Also good. The response I got from J&R was from a real person, who actually read my email and didn't cut and paste a bunch of pre-written useless advice into the response. This was very good!
I would defintely buy from J&R again--- this time, I would request no UPS or tell them right away I need to use Will Call.
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