Infinity Micro

Infinity Micro
Average Rating: 3.71/5.0 store rating
Customer Service 4
On-Time Delivery 4
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Infinity Micro - Scam!

by mattmcevoy, September 28, 2009
I ordered 3 x Cisco AS58-24CE1-RF from Infinity
Micro on Septembet 4, 2009. I was given a 7-10
lead time delivered. I was told the units were in
stock and would ship right away.

Today is September 28, 2009, and still, no equipment. On
September 23, 2009, Michael Ban, Dominique Viray,
and Jennifer Jacinto all claimed that my card was
refunded. Now, 5 days later, no refund.

They charged my card for $20,250, and never sent any
equipment, and never had any intention on doing
so. Now, they are not answering calls, emails, or
instant messages. After doing some research on
this company, I found about 90 reviews, with 95%
being negative and all with the same story as
mine.

I have just filed a chargeback with my
credit card company, in an attempt to recover my
money. Please do something about these scam
artists. Everyone who works at the company is
involved in these scams.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Nice job.

by janessy, September 6, 2007
A large inventory of stock on hand. The transaction security and follow-up was much appreciated. Friendly phone etiquette and did not try to over sell - Nice job.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The price was right, delivery was received quickly.

by peiades, August 28, 2007
I am very pleased to say that my experience was very good. The price was right, delivery was received quickly and the packaging was perfect. I will purchase additional equipment from this store when in need.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great purchasing experience.

by bhogwani, August 21, 2007
I had a great purchasing experience with Infinity Micro. The notebook was in stock. The day I placed the order the notebook was already out for delivery by the shipping company. It actually arrived 1 day ahead of their quoted time. The notebook is great and everything that was supposed to be in the box was and in purfect condition. I will purchase from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I would definitely shop here again!!

by makaraa, August 17, 2007
I E-mailed a question and within a minute or two I had my answer, that must be the quickest response time I have ever seen! I would definitely shop here again!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Printer arrived ahead of schedule.

by trevium, August 14, 2007
They sent the wrong warranty card for the printer that I bought, I called them and they took care of this problem immediately. Website was easy to navigate and ordering was easy. Printer arrived ahead of schedule.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

smooooth hassel-free sale.

by bogatose, August 9, 2007
The Cisco part was in stock, arrived very quickly and in factory fresh condition, and competitively priced! Not to mention the very wide selection of electronic gear and assessories available and very easy on-line shopping and payment. Thanks again for a smooooth hassel-free sale.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They gave me free shipping.

by muzakship, August 8, 2007
I had a very good experiences with this shop. Will come back again if I need something else. The reason I gave them Excellent is because they absorbed the shipping costs and I thought that was terrific.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I highly recommend them to anyone.

by highsham, August 1, 2007
This is the second laser printer I've bought from Infinity Micro and I couldn't be happier with their price or service. It was delivered faster than expected, it was boxed superbly, and they even threw in a free USB cable. It's a great peace of mind to know you're dealing with a very reputable retailer who doesn't play games and doesn't try to sell you extras (or grey market products!) you don't want. I highly recommend them to anyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Shopping with Infinity Micro proved to be an excellent experience.

by lanvanya, July 27, 2007
Shopping Online proved to be an excellent experience. They called me to verify the order was not fraudulent because I used different ship-to and bill-to addresses. Website and order process easy to understand. Being able to track the package help me avoid asking questions on the shipping progress. Will shop again with Infinity Micro.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I would definitely recommend infinity micro.

by alosha, July 26, 2007
The tracking was a little confusing and could have been better handled. It was not posted quickly enough. However, a call to them cleared it up completely to my satisfaction. I would definitely recommend infinity micro.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good store to buy from.

by kaudakiya, July 25, 2007
Their selection of notebooks is pretty vast and their return policy was acceptable. Prices were right about the median from most reputable companies.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A good experience.

by pantasie, July 22, 2007
I didn't get an email confirmation so I emailed Infinity Micro and they responded, letting me know that they were having server problems but that my order was being sent out. I called UPS and tracked the order. It was good to know when it would arrive. A good experience, and I will use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

they were very helpful

by spasku, July 17, 2007
Seeing that I had to return the notebook for an exchange because the DVD drive was not working. I called them and they were very helpful in helping me to return the notebook to them. The new one came in without delay and in perfect state this time.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I highly recommend Infinity Micro.

by rheenium, July 16, 2007
The first order of a printer that I received was broken. After a phone call to one of the courteous representatives, I sent the printer back, and within a week a new printer was delivered. This new printer is fabulous, and is producing spectacular photographs of all sizes! I have already put it to good use for many projects, and have many more planned. I highly recommend Infinity Micro.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great deal for me.

by lialicious, July 13, 2007
Order of projector order was complete and accurate. Delivery however was not as promised, in fact a day late and I had paid over $50 for 2 day delivery. A good reason was given by Infinity Micro and they offered to refund my shipping charges. The deal worked out quiet well I would say.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The price was one of the lowest.

by logbehead, July 12, 2007
I made my purchase with Infinity Micro and was very satisfied. The price was one of the lowest I'd found anywhere for what I got and it came UPS ground in three days. They even called to verify my order before it was shipped out. I would definitely use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It was an excellent shopping experience.

by fatboy19, July 10, 2007
It was an excellent shopping experince, Infinity has an excellent service (web site, customer service, shipping department), the HP Proliant DL360 rails kit that I bought was as I expected, the people in Infinity work with quality and are themselves profesionals. I will shop again in Infinity. Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They were helpful and seemingly concerned.

by friendsy, July 6, 2007
I was trying to decide what type of GPS receiver I wanted, so I sent an e-mail to the Infinity Micro contact. I was thinking that just like talking to a representative in a store, they could help me with my decision. The reply that I received (a few hours later) was very nice and extremely helpful. So, I did buy from them and decided on the Garmin GPS. I wanted other users to know how helpful and seemingly concerned this company is with their potential customers. They probably get a lot of repeat business.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

timely and secure.

by lucchese, July 3, 2007
Infinity Micro sent me what I had ordered in a timely and professional manner. I felt like my purchase was secure and well managed by professionals.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

delivery was right on the dot.

by hueface, June 29, 2007
I ordered an HP Compaq 36.4-GB Hard drive and a HP Compaq 18.2GB Drive. They not only gave me a good price on them but also the delivery was right on the dot. You can also track your delivery via Fedex if you want to.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great prices.

by redgal62, June 22, 2007
I ordered a Sharp Projector with some extra's (lamp, case, warranty) and they arrived without any problems. Great prices on on most of their stuff. I was thinking I'd have to piece-meal my order from several vendors but Infinity Micro was competitively priced on everything I looked at.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent Service .

by libber, June 21, 2007
Very pleased with price comparison. Called and asked about my order of an HP Compaq 36GB Hard Drive and was given a tracking #. I tracked it all the way to my door, it arrived on time! Excellent Service :)

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

sales support staff were very friendly and informative

by pmaynot, June 19, 2007
Ordering was easy plus the order arrived sooner than expected. Got order confirmation w/Tracking number the next day. I chose them because their sales support staff were very friendly and informative and it was a good choice on my part.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I am skeptical but these guys earned my business.

by shandlin, June 18, 2007
I was not so enthusiastic about ordering online but I called Infinity Micro, talked to John and ordered a Compaq NC3135 Fast Ethernet. The package came in 4 DAYS I was shocked! WOW it was all there in the box as ordered! I am skeptical but these guys earned my business. THANK YOU you made my day.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Prompt and on time.

by buckeye09, June 14, 2007
Infinity Micro provided all the information we needed to make a choice. I wasn't sure when the product was going to arrive but shipment was prompt and delivery was on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

annoying but safe.

by blaustin, June 13, 2007
Infinity Micro insisted for us to have an alternate address for our credit card, listed. We had to contact our main office to make this happen and the Credit Card Coordinator was contacted on the phone to double check our credit card. This was annoying but I guess important for security sake, at least we can shop securely with infinity micro.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The complete order process was fast.

by kilton99, June 12, 2007
I got my IBM hard drive in two days and with free shipping! The complete order process was fast and I was able to locate the item I needed without any hassle. Great Job!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Came in one piece and without a scratch.

by kyanne, June 11, 2007
Quick, easy and price was right. If purchasing a heavy item, with most companies you would need to call and make sure they pack it right. I forgot to do that with infinity micro and yet they still packed it very well. My Lexmark Printer came in one piece and without a scratch. Everything worked out great with this etailer. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They performed very nicely.

by juniptor, June 8, 2007
Infinity Micro is more than just alright, not all their prices are lowest, but some prices are really good. I received my Package like 2 days earlier than I was supposed, so if I order from there again, I will just use their ground shipping, I know I'll get it early.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Could not be happier with Laptop

by bishmarck, June 7, 2007
Many items they sell have cheap and even free shipping. I had no problem with their method of packaging items!! Came in a nice solid box and inside was the Laptop box. Double boxing protects more so less likely to get damaged. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I would order again from them.

by bamamahs, June 5, 2007
I am VERY happy that I ordered through these guys. Not only did I get a good solid price but my order came in EARLY. The kicker is I paid for the cheapest shipping cost and you would too if you had to ship 80 pounds. The funny thing is that the order was to arrive in 5 -7 days and it arrived in 4. At any rate, I highly reconmend them and yes I would order again from them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fast and efficient store.

by corldoba, June 1, 2007
This is my first time purchasing from this online store. The IBM Lenovo notebook was shipped after only 1 day of placing the order. Sent email to their CS asking for traking number and noticed they had already sent one out via email. I received the notebook which is in good condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Savings of over $240

by dandrinc, May 31, 2007
The website clearly and easily led me from merchandise price to final cost w/shipping; no brow-furrowing surprises occurred. Quick delivery. Between the Network Card and the IBM Dive, I saved about $240 over what I could have bought locally.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They had free shipping.

by beekenaga, May 30, 2007
Great company to buy from. Prices are among the lowest I've seen for most electronics. I've ordered from them twice, chose the free shipping option, and received my Sharp Projector in a few days.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

one of the best prices I have found.

by serenah, May 28, 2007
I called Infinity Micro today to order an HP Printer. I was sceptical because I just got completely ripped off by another company. So far, The guy I talked to on the phone was very helpful, nice & professional, not rude like some, I have encountered. He even recommended using the website to save on shipping. I was able to order just the printer with nothing else for one of the best prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very pleasantly surprised Happy Camper.

by spoolfer, May 24, 2007
Infinity Micro was great -- the store had a great selection, good prices and quick service. All items well packed and as ordered. Very pleasantly surprised at the speed of delivery. One Happy Camper.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Dealing with honest people is refreshing.

by jingsang, May 22, 2007
There was an error made on the order, but it was quickly corrected and the error was identified on their end. Dealing with honest people is refreshing, which is very good because it could have cost me dearly.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I saved this site on my favourite list.

by happeaster, May 20, 2007
This is a great site with awsome products and low prices. I still had to search the manufactures websites to get some of the even more basic info on some of there products I was interested in. Overall, I will put this website on my recomended list and know that I will be back again real soon. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They offer some great special deals.

by pfneumode, May 15, 2007
SEAGATE 36.7GB Hard Drive was easily located on their Web site, it was one of their specials and checkout was fairly smooth. The box was received within an acceptable time frame and at an acceptable price. My experience was positive and I wouldn't hesitate to purchase products from them in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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