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Canopy was partialy missing the seam...
by HutShop.com Shopper, November 28, 2009
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Canopy was partialy missing the seam tape. hutshop sent some out to me but I have to do the repair.
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It was uncomplicated. Just the way I...
by HutShop.com Shopper, November 7, 2009
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It was uncomplicated. Just the way I like it.
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I was most impressed with the quality...
by HutShop.com Shopper, November 4, 2009
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I was most impressed with the quality of the product I received from Hutshop.com. The canopy is exactly as described and the banner is awesome! Will recommend to others and will order from again.
Thanks Hutshop.com
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HAVE SHOPPED THERE IN THE PAST AND WILL...
by HutShop.com Shopper, November 2, 2009
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HAVE SHOPPED THERE IN THE PAST AND WILL IN THE FUTURE
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I had a little difficulty with...
by HutShop.com Shopper, October 22, 2009
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I had a little difficulty with connecting by phone. I needed to be sure we would receive the order in time.I ended up ordering on-line with 2 day delivery. I did receive a follow-up phone call the following day to be sure I was saticified and insured the product would be delivered on time.
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It went very smoothly. I would shop...
by HutShop.com Shopper, October 16, 2009
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It went very smoothly. I would shop there again.
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I was amazed by the speedy delivery and...
by HutShop.com Shopper, October 12, 2009
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I was amazed by the speedy delivery and the quality of the item purchased although there were a couple sections of minor structural damage i did not feel it was enough to warrent a phone call. i will indeed do buisness with the hut again in the future
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Product came incredibly fast and in...
by HutShop.com Shopper, October 7, 2009
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Product came incredibly fast and in great condition spite the torn box, which could have happened during delivery process. Product lived up to expectations/description -- good quality and easy to put up/take down.
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Speedy delivery, easy ordering on...
by HutShop.com Shopper, September 16, 2009
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Speedy delivery, easy ordering on website, product exactly as described. Highly recommend!
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Very good service, with my receiving...
by HutShop.com Shopper, August 6, 2009
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Very good service, with my receiving the order in about 3 days. Now my EZUp is good as new!
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Customer service was slow to advise...
by HutShop.com Shopper, July 16, 2009
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Customer service was slow to advise when shipping would occur. When awning was shipped, the internet connection went to the wrong shipper, so that I could not track the shipment.
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Thier website promoted "same day...
by HutShop.com Shopper, July 16, 2009
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Thier website promoted "same day shipping" if the order was received by Noon on that day. I placed my order well before noon. The item was expected withing 2-3 days. I ordered on Thursday. The item was not shipped until the following Tuesday. I received the item the next day (Wednesday). Therefore it took six days, including order day to receive the item. Excluding the weekend days, it took 5 days to receive this item. And it took several days for the item to be shipped, as opposed to the "same day shipping" that was promised.
Additionally, when I researched this item, the price was $20 dollars lower than when I purchased it (two weeks later). I emailed them about the price increase and they replied that there was nothing that they could do for me.
While I am happy with the quality of the product that I purchased, I am less than satisfied with hutshop.com's customer service. I know that there are other companies that carry this product. In the future, I will do better research before making my purchasing decision. If I choose to use this company again, I will have lower expectations and will not expect them to live up to what they have stated on their website.
As a business owner with my own website, I believe in "walking the talk" delivering on the service you promote on your site.
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The picture od mdse showed a...
by HutShop.com Shopper, July 16, 2009
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The picture od mdse showed a "floor".... there wasn't one in package...
The light fixture shown was a 3 light.. the one received was a small single light !
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Excellent. Have recommended then to...
by HutShop.com Shopper, July 1, 2009
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Excellent. Have recommended then to someone looking for a similar item.
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Quick and easy.
by HutShop.com Shopper, June 28, 2009
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Quick and easy.
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shipment arrived very quickly....
by HutShop.com Shopper, June 23, 2009
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shipment arrived very quickly. discovered that one of the sidewalls was defective (zippers in wrong place and no zipper slide). it took 5 days of trying to reach them by phone with no result. i sent an email to them and was answered quickly. said they would ship out a replacement. when received, the replacement was a complete new set of sidewalls (4). Shipping box was undamaged but inside was slashed through the carrying case and two walls. I got one replacement so I guess I shouldn't complain. It was like a slap on the face - "here's your replacement from our garbage pile..."
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Excellent product, as expected.
by HutShop.com Shopper, June 22, 2009
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Excellent product, as expected.
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Excellent.
by HutShop.com Shopper, June 22, 2009
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Excellent.
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Availability of product, price and...
by HutShop.com Shopper, June 11, 2009
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Availability of product, price and shipping charges are all reasons for me to do business here. It is easy to shop online - if these factors are in your favor you will continue to get repeat business.
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An excellent deal and the fastest...
by HutShop.com Shopper, June 9, 2009
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An excellent deal and the fastest shipping of any product ever ordered via the internet!!!!
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Hutshop is NOT customer-friendly
by canofpeas, June 3, 2009
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There's filling an order and then there's taking care of the customer, and my experience so far with Hutshop demonstrates to me that they have no interest whatsoever in taking care of me as a customer. Based on my dealings with them, I almost feel like I
Read full review...
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I was very pleased with the service and...
by HutShop.com Shopper, May 31, 2009
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I was very pleased with the service and quick delivery of my tent. I was provided with updated e-mails regarding shipping, and the tent arrived promptly and in perfect condition.
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Good product as expected. Easy to shop...
by HutShop.com Shopper, May 23, 2009
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Good product as expected. Easy to shop at HutShop.com with on time delivery.
Its a four star rating.
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I was referred from another crafter of...
by HutShop.com Shopper, May 22, 2009
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I was referred from another crafter of the quality and ease of setting the canopy up and I was not dissapointed. I absolutely love it! Thank You!!
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Great to work with; very helpful.
by HutShop.com Shopper, May 20, 2009
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Great to work with; very helpful.
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Speedy, Professional & GREAT prices!!!...
by HutShop.com Shopper, May 19, 2009
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Speedy, Professional & GREAT prices!!!
Would definately buy from again.
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Terrible Service and Customer Support!
by bcguy, May 18, 2009
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I ordered a footprint for a Sierra Designs Asp 3 backpacking tent to use on an upcoming backpack trip in the Olympic Mountains. When I received a 'Tracking information for Order' email from HutShop stating that my order had 'shipped'
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It was easy
by HutShop.com Shopper, May 10, 2009
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It was easy
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I felt it was easy to use the site and...
by HutShop.com Shopper, May 7, 2009
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I felt it was easy to use the site and the prices were good including free shipping. I will shop there again when I need tent supplies.
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Excellent quality item, excellent...
by HutShop.com Shopper, April 28, 2009
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Excellent quality item, excellent service, on time delivery
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The shopping part was okay. Putting...
by HutShop.com Shopper, April 21, 2009
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The shopping part was okay. Putting the tent together was more difficult than expected as the instructions aren't quite clear.
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The product is in excellent condition...
by HutShop.com Shopper, April 18, 2009
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The product is in excellent condition when received. Delivery is on time. The juicer is good as advertised,very health oriented product. I don't have to bite or chew the fruit, just drink the juice.
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Terrible Experience
by kcs09, February 6, 2009
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I ordered five items from this company, and they sent me three with no explanation about the other two. I called customer service two times, and nobody seemed to have any idea where the others were. It has now been over a month since I placed my original order, and I can't get anyone on the phone. I would never shop here again, and I wish I had the $60 back that I spent on the two missing pieces of my order. DO NOT SHOP HERE!!!!!!
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I entirely agree with all the submitted complaints re this online business selling pre-used/damaged canopies. Prior to them shipping me what was sold as a brand new item, one of their customer service reps called to say they noticed a smudge on the
Read full review...
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Glad I found what I was looking for as...
by HutShop.com Shopper, December 8, 2008
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Glad I found what I was looking for as no one else had in stock.
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Terrible experience with Hutshop
by cactuschris, December 8, 2008
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We ordered a barbie house for a daughter, and we recieved a tonka truck instead. We contacted Hutshop and they told us they willl not ship the barbie house unitil we return their truck. I explained that I would be glad to return the little truck, but the barbie house was a Christmas gift that we ordered and I was concerned over how long that would take. They refused to budge, and never apologized about the mistake. When I asked for a refund they refused. They just gave me a hard time about THEIR mistake. I still do not hhave either the correct item nor my money back!. This has been a terrible experience, and I cannot reccomend them to anyone. Buyers beware!
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Web site was easy to navigate, deccent...
by HutShop.com Shopper, October 13, 2008
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Web site was easy to navigate, deccent product selection, excellent prices.
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excellent price especially with the...
by HutShop.com Shopper, October 13, 2008
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excellent price especially with the free shipping and no sales tax
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There was a glitch on the website that...
by HutShop.com Shopper, September 27, 2008
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There was a glitch on the website that wouldn't allow me to complete my order, but the customer service rep on the phone placed the order for me. I liked the product so much (at at such a nice price!) that I ordered another set! This time, the I was able to order online. Shipping was quick!
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Found your site on the internet, looked...
by HutShop.com Shopper, September 24, 2008
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Found your site on the internet, looked at your tents, called your customer service to ask a couple of questions,ordered on line, got tents a short time later.
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Showing 1 - 40 of 97 |
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