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HomeEverything is a professional and an accurate company when it comes to customer service and satisfaction. I recently purchased an expensive BBQ through them and was a little leery as i was about to spend alot of money and rarely purchase items online.
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Sketchy internet transaction.
by whitfieldlh, December 31, 2009
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Everything went smoothly until they only delivered 2 of the 3 items we ordered. When the delivery company showed up at our house with only 2 of the 3 items, the delivery driver informed us that our 3rd item was on backorder. When we contacted HomeEverything they said they had shipped all three items and had no record of our 3rd item on backorder. HomeEverything gave very little customer support and offered no information as to why we only had 2 of the 3 items delivered- the only recourse we had was informing the credit card of the fraudulent internet transaction.
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I received an email stating there was a...
by Home Everything Shopper, December 30, 2009
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I received an email stating there was a problem with the shipping and that I should call them or they would call me. I called numerous times to be put on hold for over 15 minutes and the one time I got through, the person hung up on me. I order a Weber grill to be delivered to my father for Christmas and he has not received it to date. I listed his phone numbers as a contact for delivery but he didn't receive any calls. I'm extremely dissatisfied with this merchant and my shopping experience.
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Excellent in my book!!!
by batresj, December 29, 2009
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feedback I received after ordering, the shipping confirmation and delivery when promised clearly exceeded my expectations , this one was a very welcome change! Email responses were prompt and especially helpful for decision-making in time for Christmas's Day.
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I won't be a repeat customer
by hum0555, December 26, 2009
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I purchased a GE Profile Range and GE Profile over-the-counter Microwave. I e-mailed the sales deptment to ask how long till delivery and they responded with an anwer of 7 to 10 days from date of purchase.
The next day the price for both items decreased a total of $79. I e-mailed sales department three times to see if they would credit me the difference and I got no responce at all! The range and microwave were delivered 10 days from date of purchase. I don't regret making the purchase because I still saved about 14% from the retail store sale prices and shipping was free and no sales tax. However, because they ignored me on the price inquiry, I will not use HomeEverything to purchase major appliances in the future. |
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I orderede it on the 10th and still...
by Home Everything Shopper, December 19, 2009
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I orderede it on the 10th and still they are waqiting until it comes into them before they whip it, I am going to call and cancel the order and go somewhere else.
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It took 3 weeks to get our fridge. It...
by Home Everything Shopper, December 16, 2009
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It took 3 weeks to get our fridge. It was on backorder for a couple of weeks. When it shipped, it got here quickly and in perfect condition.
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Watch out! THIS store will bite you!!!!!!
by katfishn4, December 16, 2009
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The prices can't be beat - I bought top of the line Electrolux washer and dryer for $600 less (each) than any store in my town. HOWEVER - this store does NOT make it clear that not only do you have to pay for in-home delivery, but the delivery company
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Totally satisfied!!!!
by huessy1, December 10, 2009
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I thought the total experience was excellent. Very competitive price for the oven I was looking for, easy to use website, and the oven was exactly as described on the website and showed up well before I expected it to. There was an additional step involving a phone call that i thought was really an effort to get me to buy additional cooking accessories, but I can't find fault with that and the rep was courteous. I would certainly buy from these guys again in the future.
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Completely Satisified.
by h_steven, December 9, 2009
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I needed washer and dryer <combo>, which is not found in stores anymore but found it cheaper online on HE's site with a great features i.e., wash and dry cycle up to 3 hours, direct drive motor is highly reliable, durable and quiet with1400 RPM maximum spin speed. And most probably no need to wait to transfer from the washer to the dryer. Received my order very promptly and proper packaging and status updates through email!
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seller not honest on product availability and shipment status
by myopinion7209, November 25, 2009
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This seller is not honest with my order status. There is no delivery in sight as of today. It will ruin my Thanksgiving for sure. If you don't have it in stock, do not take my order!! My experience begs the question: where are all these "good" reviews from? Furthermore, this web site has several other names such as shopsunshine.com and Sunshine Electronics. Interestingly, the reviews on that site, according to reseller ratings, are not nearly as good. I also contacted the Better Business Bureau about them. They have no record of this site. But they do have records for the other names, which are very disturbing, to say the least. I would like Epinions to look into this web site and see if other users have similar experiences.
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All around excellent.
by sd5619, November 25, 2009
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I live in Seattle and Home Everything had the best price by more than $200 and included free shipping. I read the other negative reviews and in my case didn't hold true.
Emailed their customer service and had a real reply within 12 hrs. Only wanted to know the ship date. LG refer arrived as scheduled in perfect condition. Only caveat is UPS freight wouldn't cart it down the stairs that lead to my house. Otherwise excellent. |
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Great place for home appliances........
by jessicap80, November 25, 2009
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Recently purchased a compact kitchen including faucet and sink with 5.3 cu. ft. was not only pleased with the quality and features but with the ease of online ordering, the amount of info about the compact kitchen and the fast shipment I chose. I considered them the first place to go when checking on pricing or a new appliance.
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Got coupons on HE and save a lot of money!!!
by lebowitz_fred, November 24, 2009
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HE is one of those companies that do everything so well that they've basically set the standard by which other companies should be compared. To begin with, HE's stock is quite extensive so I never have to purchase a portable dishwasher elsewhere. Not only their prices were lowest but great option for billing payment like eBillme is the most secure way to pay cash online because banking passwords making it one of the best ways to protect myself against fraud and identity theft and as an authorized dealer, dishwasher came with the full manufactures warranty. Great place ......
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Poor
by shopper1109, November 23, 2009
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I am very disappointment with the information provided by Home Everything. I ordered a washing machine. The website states there is free delivery. No where in the order process was I given the option for in home delivery or installation. Since this was not an option, nor additional cost asked for, I assumed that this would be included with my free delivery. My washing machine is now sitting out in my garage and not in my house because this information was not made known to me. I would have paid an extra fee to have an in home delivery. This should have been very apparent in the ordering process that this was not available in my location. I would not have ordered this appliance if I had known. What am I supposed to do with a 300 lb washing machine that is not in my house? This is very poor customer service and I will never order from Home Everything again.
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My experience with HE has always been positive....
by mc_cheryl, November 23, 2009
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Updated! used www.homeverything.com before, and never had any problems with any order, paying for that order or delivery on that order. Order a U-shaped grill burner easy-to-clean removable grease tray from here at a discounted price with price match guarantee which makes me happy!
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Shopping was easy ,good service,quick...
by Home Everything Shopper, November 20, 2009
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Shopping was easy ,good service,quick transaction.
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Not a smooth ride but worked out ok in the end
by schwellybear, November 19, 2009
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Was hesitant about buying a refrigerator from an unknown online vendor but they had a great price. The experience with home everything wasn't smooth sailing - refrigerator was shipped and received later than promised, (visions of thanksgiving with no fridge!), got conflicting explanations from customer service whether it had shipped or not, conflicting e mails who it shipped with and I paid for in-home delivery but it was sent UPS freight which doesn't do that service. (to boot ups called to say they lost it). They charged my credit card as soon as i place the order although i was told that wouldn't happen till it shipped. It was a nail-biter of a ride and I was concerned there would be an issue with the fridge once we got it but it's here, it's the right one, works and looks great. We saved about $800 so I guess the aggravation was worth it.
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Excellent first time experience!
by ejamie, November 19, 2009
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GREAT OFFER! I can save up to $500 on orders over $9,999.99. I availed this opportunity byordering a triple combination wall oven with 1,000-watt, side by side refrigerator, and simply applied the promo code during checkout and saved $500 as promised. Amazing! my ordered completed only in 4 steps!
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Easy to use website, product arrival on...
by Home Everything Shopper, November 13, 2009
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Easy to use website, product arrival on time, no hassles.
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Decent price and decent progress of the product!!!
by morgan79, November 10, 2009
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I ordered a Vent-A-Hood: THPSLE decorative island hood professional liner with dual level halogen lighting and 1200 CFM Blower in stainless steel. When I placed the order online, the item was noted to be in stock, and the transaction went through smoothly as the order confirmation email that I received from them. Order placed on Thursday October 29th. Order shipped on Friday, the 30th of October and received the item on the 3rd of November. Very satisfied! will keep coming back for more, big or small purchases alike!
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Thumbs up!!!
by dav_peter, November 9, 2009
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homeeverything is one of the best, reason is that there is proper support access, and when I ordered a trash compactor with 1.55 cu. Ft. capacity, having 3/4 HP motor then I touched the saving point up to $ 20 as simply entered the promo code. great bargain price below most others.
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This was terrific and I have already...
by Home Everything Shopper, November 7, 2009
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This was terrific and I have already passed on Home Everything's name to a friend who is in the process of purchasing appliances for his kitchen remodel!
Very pleased with entire process. Products arrived in good condition. Installation will occur in the very near future and I assume if there is any problem, Home Everything would react to that as they have with prompt customer service.
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No problem during transaction...
by ken29, November 6, 2009
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www.homeeverything.com; is the first place I look when to shop new appliances because their descriptions are highly accurate, no headaches regarding wrong dimensions.
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homeeverything is my first choice from now.
by mthbenu, November 5, 2009
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I debated with my family about ordering from other stores even though they were about $30 higher in price for the same product. abruptly I read some optimistic reviews on the their web and decide to ordered from them because the company was listed as an authorized vendor for the product I wanted to buy. products have been high end and necessarily reflect on the brand name also!
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Sraightforward and painless buying experience!
by ying62, October 30, 2009
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I had no problems at all with this store because at this website there was sufficient information that made it possible for me to prefer a right built in dishwasher with great timing in getting the stuff out. Thanks!
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Everything went great!
by lawilb, October 28, 2009
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just completed my online order of a compact kitchen while provided excellent formatting and presentation of compact kitchen. Product data is easy to assimilate. didn't pay anything for shipping and was told my item would be here in 5 - 7 business days. Awesomeness!!
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bad experience
by ldepyper, October 26, 2009
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would not recomend .very bad experience. item out of stock and very slow on refunding yr money.ordered an item that had been out of stock for 6 months . they said another week and then another week never ending . BS
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everything went as expected
by Home Everything Shopper, October 23, 2009
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everything went as expected
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quick and smooth transaction...
by davisck, October 13, 2009
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This is my 1st event and they exceeded my hope. Order a refrigerator; a few hours later, I received a message stating that my order was dispatched. With the help of tracking number, I was able to track my refrigerator every step of the way.
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Would not hesitate to purchase from them in the future.
by nieleston, October 10, 2009
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I visited dozens of online places before stumbling upon them and they were the only one who has the required air conditioner with the accessories. arrived completely in pristine condition. I liked because gave me ideas what I needed and didn't. however, if you measure that against their customer service, it's worth it. Very helpful seller!
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Excellent deals...
by ricamo, October 9, 2009
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homeeverything did an excellent works of identifying my necessities, making recommendations and was very prompt to respond to my estimate request. In terms of customer support, advice, timely service, and beyond normal expectations in a business transaction at this site was just superb.
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As easy as any website i've visited.
by kbgrant, October 7, 2009
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I ordered an outdoor refrigerator with 124 can capacity and 3 glass shelves through homeeverything but my refrigerator was backordered, customer service was very supportive, and got a quicker delivery than I expected. Thanks!!
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I will definitely come back.
by neltrpic, October 2, 2009
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Easy than many webs sites to search for products! I got what I wanted and got it cheaper than any other website I looked on. Great!
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I found this site through google. Great site!
by mayng, October 1, 2009
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impressed with homeeverything due to that fact that i had sent an email with a request and they handled my appeal promptly and properly. my order was 100% accurate and on time.
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i feel much comfortable when shopping
by jonhs, September 30, 2009
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On the basis of some positive opinions I decided to take a chance, ordering a refrigerator then i found the price was so much better with more info than any others. $40 cheaper than other dealers. site is very easy to understand and the pages load quickly, depending on your computer speed of course!
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Always top notch
by kerici, September 29, 2009
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I ordered a barbecue grill which is given with detail specification, color and gave a chance to save up to $500 with coupons . Product showed up in decent time frame. Thanks!!
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Cheaper, faster and simpler than the other guys
by micfis, September 28, 2009
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I am extremely relaxed with this company because they offer an excellent array of products, they know what they sell, respond to any and all e-mails with useful information, faster than any company and they continue to offer the same support after the sell, even to questions or any problems.
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product is in excellant condition. GREAT!
by ybenjamin, September 26, 2009
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After reviewing many sites looking for an electronic air cleaner, homeeverything looked to be the best offering and website was wonderful. Well structured and simply exploit. The prices were lower than anyone else we checked.
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Easy to find what you want. Very accurate!
by poldbbin, September 25, 2009
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This is the second time I ordered from them, and both times have been great shopping experiences. The grill is excellent as advertised, no delays and billing was appropriate. I would definitely use them on my next appliance purchase.
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