HomeVisions

Order was placed in early Nov 2005 ... it is now end of Dec 2005 and package still has not arrived. I have called their customer service number more than 6 times to try to resolve issue with shipment. Apparently, they cannot contact their shipping   Read full review...

 I would not shop here again

I ordered a bedding set and curtains on 3/8. All items were listed as in stock. However, I have since learned that after you order, HomeVisions submits your order to the manufacturer's warehouse--they don't actually have any of this stuff in a warehouse   Read full review...

 I would not shop here again

Customer Service and Management is terrible. I have bought from this company a few times with out a problem. But this past time I spent over $700 on rugs, I was sent one wrong item, one item was back ordered and one I wished to return because I found the   Read full review...

 I would not shop here again

I'm an old hand at making on-line purchases. I've bought books, clothes and even furniture that way in the past. I recently moved into a new place. I found myself in need of a kitchen pantry and a new bookcase. I didn't find what I wanted locally, so I   Read full review...

 I would not shop here again

Order took 2 weeks to be shipped. I emailed the company to ask when the order was going to be shipped and received no response. The order of 2 boxes of dinnerware arrived on Friday. One box was broken dishes and the box was defective. They will both be returned to the merchant.

 I would not shop here again

I needed to return the merchandise because the lamp was too difficult to assemble and it was then that I found out I was responsible for shipping & handling on the return item and would not be reimbursed for any shipping & handling which made my out of pocket expense for a $99.00 item over $60.00. Therefore I am not interested in any more purchases from your company.

 I would not shop here again

I did not receive the item "pictured". I was very disappointed. I really liked the pictured shower curtain, but received something that looked totally different.

 I would not shop here again

to be honest, i was disappointed that they couldn't figure out where my item had gone during shipping in a timely manner. i did receive e-mail replies to my queries, but they were slow and i think could have been handled more efficiently as to save repeated e-mailing back and forth. and i was not at all pleased with the curtains, themselves. the item description says nothing about the "pair" being attached and the width measurement given is for the combined width of both pieces. i thought that when something is labeled 12" wide, it is meant that each piece is 12" wide. and the photo info only shows the long curtains, and at a very small scale, so you really can't tell too much. had i been able to see a better representation of the curtain, i would not have purchased them.

 I would not shop here again

The item I received was broken when I received. I then had to spend $45.00 to return the item which I have not been refunded.

 I would not shop here again

We ordered two recliner covers in the first week of April, but ended up cancelling the order because the order kept on being pushed back. I was not very impressed with the customer service department, because they didn't seem very knowledgeable about the ordering process. Overall I was very disappointed with Homevisions and will not attempt to purchase anything from this company again.

 I would not shop here again

They kept delaying the ship date without informing me.

 I would not shop here again

After three weeks, I still ahve not received my order. When I emailed an inquiry, they were not able to tell me if my order shipped, or any new information. I am going to telephone them to see if I can get an answer

 I would not shop here again

I recieved th absolute wrong items, delaying my sons birthday present.I ordered a sports theme bedding set and all the accompanying items and recieved PINK flowered bedspreads.

 I would not shop here again

Online shoppers, BEWARE of what you see. It's not "what you see is what you get" !!!! After window shopping for 6 hours for my client, I thought I had found what my client was looking for. Feeling very excited I e-mailed the merchandise to her. She too was very thrilled!!! I ordered the items, I recieved them 1 day before complete living room makeover installation. WHAT A GREAT DISAPPOINTMENT !!! The item only came with 1 and NOT 2 as shown on display. We both thought it came as a pair as we seen. The description said sculpture with a photo next to it with a pair so we thought it was one order,set of 2. I phone in to inquire and the lady was very,very,very rude !!! She said "what is it you don't understand" it said sculpture not sculptures". When it comes to customer service and the quality of their web site ordering display I would rate them a ZERO. My job didn"t look complete, my client was very disappointed. Sure I could order another one to complete the set, but the point of it all was a "complete surprise makeover" for a dear sweet couple who has always put their children first and now that they are home as a couple again the makeover would have been something they deserve!!! WHAT AN INCOMPLETE SURPRISE!!!

 I would not shop here again

Shipping is ridiculously slow. Supposedly it has been shipped on April 30th (ordered on April 21st). I have ordered other things online after this purchase and received all of them last week!

 I would not shop here again

I wished my products were in stock at the time I delivered them - instead of having to wait 4 weeks.

 I would not shop here again

I was unhappy with the quality of the merchandise - There is a big poorly sewn seam running across one of the arms of the cover.

 I would not shop here again

I was just told my item has not shipped, but no date is able to be given. I will get a call back in 2 business days....but this is inacceptable. (Although, the service center was very nice and helpful.)

 I would not shop here again

Item arrived damaged. Pick-up supposedly scheduled but, so far, nothing has happened nor have I been advised when to expect a pick-up of damaged item will occurr.

 I would not shop here again

Contacted them immediately after made online purchase. Entered wrong shipping address. Asked if I could change this. Did not get a response via email. Had to call. Customer service rep was uncaring about my dilemma. Said couldn't help me. Website said it would take about 3 weeks to get to me anyway, why couldn't they change the address? No explanation given. Had to reship item once it got to me. Did not take anywhere near 3 weeks. Won't be shopping there again.

 I would not shop here again

About a week after ordering the quilt I received a phone call from Customer Service stating the credit card number did not go through, which was my fault as I had entered the expiration date incorrectly. The Customer Service Rep put the order back in for me at that time. Then about a week after that I recieved of phone call stating the quilt was no longer in stock. I proceeded to order a different quilt from Overstock.com which I received within 2 weeks.

 I would not shop here again

I am disappointed in the item that I purchased. Pictures on the Web page and in the catalog did not accurately represent the description of the pedestal. I had my son carry off the carton, so therefore I am stuck with this ugly piece and did not appreciate the thought of paying freight on returning it. I have no intention of placing another item from Home Visions. S. Southerlin

 I would not shop here again

Received the wrong item and then later I ordered another and received the correct item, although they said it was out of stock. Bottom line is it cost me extra shipping to get what I wanted.

 I would not shop here again

My "online" purchase was processed manually on their end which caused my credit card information to be mis-entered, which caused them to call me 2 days later to correct before they processed the order. I had to call Customer Service to ask when the items should be expected - answer was "about 10 business days". The bed was shipped direct from the distributor/manufacturer & was not in the expected condition or quality. Parts don't fit together well and screws won't stay tightened. When attached as directed, left & right footboard pieces are not aligned the same (left side stands 2 inches more distance from the bedframe than the right side) and left footboard post has a very noticeable scrape. The door topper has still not been shipped/received. I received NO email notifications/confirmations of when the order was processed or when the items were shipping (as with most major e-tailers). My credit card was charged immediately, rather than at the time of item shipments (as with most major e-tailers). I had to call Customer Service to determine the status of my door topper item & was told "an inquiry" would be placed, then I waited 2 more days for a phone call with the status (which said it was due to ship 10/15). Item has not yet arrived.

 I would not shop here again

Part of my order (a kitchen nook set) has arrived (the table, but not the seating). They are trying to "trace" the rest of it. It was due to arrive by last week, and I'm still waiting...Meanwhile, I have a kitchen table and no way to sit at it! This is my first and last time using HomeVisions.

 I would not shop here again

The product looked lovely on the email picture, but the when received the colors were quite different and the fabric seemed of poor quality for the dollar amount. Would not recommend this vendor. Additionally, I had to pay shipping and handling charges for both ways. When I asked the customer service rep if there is any consideration for shipping charges, after chuckling he said "we don't pay that"

 I would not shop here again

A week after I successfully ordered my product on line, I received a phone call that the ordered curtains were no longer available. They had accepted too many orders and the warehouse was out of the product. As it was a special sale on a discontinued item, I couldn't back order the product. I asked if I could receive the same price on a similar item and was told I could not. I often shop on line and this was the first time I attempted to purchase from Home Visions. It will probably be my last. The site should be updated to reflect current availability.

 I would not shop here again

Unable to process and commit to the delivery dates of vanity and mirror / Unable to fill order due to lack of availibility/ shipping fees too pricey.

 I would not shop here again

i haven't received my order yet. i ordered them as christmas presents. kelly hunt c/o edna moore 5690 hwy 4 west baker, fl 32531

 I would not shop here again

Merchandise not received as promised (was due for delivery 4/9, have not yet received). Order was placed (acknowledged) on 3/22. Almost 3 weeks for delivery is excessive.

 I would not shop here again

It has taken over a month to complete this purchase--and the item was NOT on backorder. I still don't have the item.

 I would not shop here again

haven't received what i ordered yet. seems too long to wait for something when i could have ordered from jc penney's or boscov's and already had it.

 I would not shop here again

The chandeleir I ordered was broken when I received it but the merchant does not accept any returns.

 I would not shop here again

waited 3 weeks for order to come then they called me and said that the item was not available anymore..when i placed the order it said they were in stock..

 I would not shop here again

It has been sometime since I ordered and have received no feedback or tracking number for this order

 I would not shop here again

I have not received the picture I ordered yet. I was just thinking about calling regarding it. I only answered "no" to receiving the product in good condition because it was mandatory.

 I would not shop here again

I placed an order (Christmas present) that was promised to be delivered by 12/25. I later received an e-mail that stated 12/30. I called on 12/31 and was told they would check on it. They returned my call on 1/2 and said it would arrive sometime around the 15th of January. Pretty disappointing.

 I would not shop here again

I do not like the fact that you cannot have an order sent federal express or overnight. Also, when I received my product it was damaged. I am hoping they will take care of this matter on Monday when I call them.

 I would not shop here again

Product not expected for delivery until 12/15/03. This is unreasonably long time fgrom date of order.

 I would not shop here again

I ordered two wall sconces. They arrived quickly, however, both were damaged. I have reordered the sconces, so I'm hoping that the replacements will be in good condition.

 I would not shop here again