HomeClick.com

Found Homeclick thru Google and was blown away by prices. They beat Lowe's, Home Depot, Faucet.com, & flat blew away local plumbing distributors. I am building my own house and was getting some non-stock items (Kohler soaking tub, Grohe kitchen faucet,   Read full review...

 I would shop here again

Easy to find the item at a great price and a quick delivery, too. Thanks.

 I would shop here again

The shipping company failed to deliver. I had to pick up the order by driving 40 miles to the trucking center. One of the ordered cabinets was damaged. I wanted to cancel, but homeclick refused and shipped the replacement. Two weeks and ten phone calls later, it's still not here.... while my contractor is gone...

DO NOT SHOP WITH HOMECLICK. IT IS A DISASTER!

 I would not shop here again

great variety and I saved money shopping on line then shopping at local home improvement stores. Shopping from home can be so nice!

 I would shop here again

I appreciated the ease of shopping, the huge variety of choices and the quick delivery. I will not hesitate using this service again. Thanks.

 I would shop here again

Awesome selection! No shipping is a big plus. Time of delivery very exceptible!!!

 I would shop here again

I have only inspected the items that were shipped to me and everything looks great, I can't wait to install them. I've been very satisfied with the selection, ease of ordering, updates on shipment, and the price that included free shipping. Keep up the good work!

 I would shop here again

Very helpful. When I called to find out when it would arrive, they were able to tell me it was scheduled to be delivered that day, and it was. Would have saved me a phone call if they had emailed that information.

 I would shop here again

Best available price on the super quiet panasonic bathroom fan light and one of the few merchants that carried it. Received fan before the date they indicated - about 4 days after ordering with free shipping. Easy to use web site. This was my second purchase from HomeClick and I will shop here again.

 I would shop here again

2 items were ordered because they were listed as in stock and would ship within 2 to 3 days....2 weeks later they are still "on order" from the manufacturer with "no idea" when they will be shipped. I specifically ordered from this merchant because they stated the items were ready to ship within 2 to 3 days... they lied and I am stuck!! (and not happy!!)

 I would not shop here again

Very easy to do shop at Home.click and everything arrived in good condition. However I considered sending back an item but then read that there is a 25% restock charge. Well on my $700 item it would have been about $175, so I just kept the item. That seems a bit excessive!

 I would shop here again

I thought I had placed an on-line order on a Saturday but did not recieve a confirmation page. I didn't want to click again to avoid a double order. I called on Monday to check to see if an order had been placed. The CSR was professional and helpful. Even though she found no record of the order, she said I could still get the 10% discount that was offered on the weekend. Still waiting for confirmation of the discount though. The sink and faucet arrived in excellent condition, safely packaged with all instructions and warranty information. I received an early notification that the other items are on back order and will arrive in 2-3 weeks. My first experience ordering large household goods, I am pleased for now.

 I would shop here again

I've loved shoping on line because your selections is great. I have only received one item and have five more to go. I was able to look over a period of weeks and save my list to my shoping cart. One problem I had was when I was ready to order the new items would not readily go into the cart as they had before but I had to add them to register and back in the cart to add them.

 I would shop here again

The item didn't come after two weeks. I received no info from the company. I e-mailed and asked about the order. They then responded by e-mail that item was on backorder and would be another 10 days for them to get it and another 10 or more days for me to receive it. This was to be a gift and it is entirely unacceptable business.

 I would not shop here again

Customer service and Sales departments do not communicate with one another. Cancelling any part of an order requires a phone call, leaving a voice mail, then waiting for a return e-mail. Item colors or finishes cannot be changed once the order has been placed without cancelling an item then reordering.

 I would not shop here again

shopping experience was pretty good, but I had to exchange one item and was still charged a restocking fee, as if I was returning the item. Not too happy about that.

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I ordered a 20-piece set of Spode dishes for my mother for Mother's Day. It was supposed to take 2-3 business days to receive my order since the items were in stock. Needless to say, my mother's gift didn't arrive by Mother's Day and hadn't even shipped when I called on Monday after Mother's Day. (closed on weekends) Today is Wednesday (exactly one week AFTER I was SUPPOSED to receive my order and I STILL DO NOT HAVE IT!!) The representative couldn't answer any of my questions as to WHY it didn't come and I had to talk to her boss. After repetitive phone tag, I did speak to someone and they said it was shipped finally, and that they'd like to offer me 10% off. This doesn't quite make up for the fact that I ordered in plenty of time, and still wasn't able to give my mother a gift on Mother's Day!! I even called to double-check (for my own peace of mind) that my gift would arrive before Mother's Day and was reassured that it would since "it was in-stock". DO NOT ORDER FROM HOME-CLICK IF YOU NEED AN ITEM BY A CERTAIN TIME!!!

 I would not shop here again

No shipping information is available. Have not received my order as of yet

 I would shop here again

stupid name (homeclick.com sounds like one of those companies that went belly-up 2 years ago), but surprisingly professional, extremely fast shipping, great phone support, great price. thanks!

 I would shop here again

Got a great price. Merchandise was shipped on time and boxes arrived in pristine condition.

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Item purchased at great price. Good communication. Quick service.

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This is the second toilet I have ordered from Homeclick. Service is fine. Vicki Lenich

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the only problem was that the wall mounted basin came without the piece to attach it to the wall.This should be a must.

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I have shopped at Homeclick 4 times. Prices are great but availability is spotty. I received some items right away while others have taken over 3-4 weeks with no communication from Homeclick about the delay- only that they are awaiting word from the manufacturer. Homeclick should try harder to estimate when items are shipped so customers can plan ahead without waiting unncessarily.

 I would shop here again

I was extremely pleased with my transaction. Pricing and choice of item was excellent. I did wish that they would have had more of a description of the lamp purchased. I had seen it in a store, but was not positive it was the same size because no size was listed. Other that that, it was great!

 I would shop here again

Everything went very smooth. Pleased with HomeClick.

 I would shop here again

Ordered light fixture. Later received e-mail that shipping was four to five weeks out. Would have been nice to know this at the time of ordering (and paying!) No response on rest of survey since we have not received product yet. Website very easy to use, though! Looking forward to getting what we ordered.

 I would shop here again

I ordered a sink online that was stated to be in stock and would ship in 1-2 days. After not receiving it in 7 days, I called (on a Monday) to see when it should arrive. The customer service woman on the phone said it was not in stock when I ordered it, that it would not arrive at their warehouse until another 3 days (Thursday), would not be shipped for another 4 days (Monday), and that I would not receive it until 2 more days (Wednesday). I mentioned that it was stated to be in stock on the web site, and she said that on the web site it states that the products might not necessarily be in stock and that I should place a phone call to find out for sure. I went back to the web site to look for that message, but it was nowhere to be found. The only thing I could find was "call for a quote" along with phone number to call. This has put my kitchen remodeling a week behind schedule.

 I would not shop here again

I called to find out when I would be receiving the faucet. I had to go to sales dept. and was on hold a very long time, then a disconnect, then another long wait. When I didget a "voice" I was transferred to Customer Service. I received excellent service once connected to Customer Service. I wish they had a prompt to take a customer directly to Customer Service.

 I would shop here again

We would definitely use this on-line service again.

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My only complaint is the Federal Express delivered the package when we were not at home and they left it at the front door. Someone could have taken it and it would have been a trouble especially since the item cost $1,495.00. Other than that, I am very happy with the whole event and I am planning to continue shopping at Home.click God willing.

 I would shop here again

Their website didn't state that neither of the items were in stock. I received an email that said it would take 3-4 weeks to receive my lamps, so I cancelled the order.

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I was completely blown away when I came into work less than48 hrs after I ordered and found my sink had already been delivered....we have recommended you to our neighbors who are building a new house and to people at work who are doing home improvements, infact, I'm going to check on lighting for my new kitchen....you have the best customer service I've ever seen. Thank-you

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Very good experience. Merchandise arrived in perfect condition.

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Great price!! on product as comparied to other merchants

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We experienced errors on their website that caused them to misinterpret our order. This assumption on their part cost us additional money for shipping and delayed our project because now we had to order additional parts they assumed we would not pay an increased price for.

 I would not shop here again

Ordered the product and recieved it promptly. Everything needed for the product was there and in perfect condition. Do to construction schedule it will not be installed for a couple of more weeks. Thanks for the great service.

 I would shop here again

Delivery time excessive (4-5 weeks). Everything else was an excellent experience. Very expeditious and convenient.

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They had what I needed and the descriptions of the products they carry are very informative. I will use them again in the future. As far as receiving my order on time, I didn't realy know when I was going to receive it because I never received an email saying that it had been shipped, or a tracking number,

 I would shop here again

Everything exactly as described, item was new and arrived on time. Recommended

 I would shop here again