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HomeCenter.com

HomeCenter.com
 
Average Rating: 3.5/5.0 store rating
On-Time Delivery 4
Customer Service 3
See all HomeCenter.com listings

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Saved money from Homecenter.com,...

by HomeCenter.com Shopper, August 19, 2006
Saved money from Homecenter.com, including had them price match plus 10% policy....I had to call for that. Good service. Items arrived within 2 weeks on the lighting items. The faucet I ordered can within 3 days, which was very impressive.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience! Certainly would...

by HomeCenter.com Shopper, August 19, 2006
Excellent experience! Certainly would use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by HomeCenter.com Shopper, August 18, 2006
excellent

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am completely satisfied with the...

by HomeCenter.com Shopper, August 17, 2006
I am completely satisfied with the quality of the soap dispenser I purchased. The most time-consuming part of my experience was having to browse each designer/manufacturer for a dispenser. I would have liked to look at all wall-mounted soap dispensers at once. It arrived on time in excellent condition.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The customer service person I emailed...

by HomeCenter.com Shopper, August 15, 2006
The customer service person I emailed on helping me to choose the right size kitchen sink, was the result I made in making my purchase. I was impressed as to how quickly I received my response. This doesn't happen very often. I am very satisfied with this company for the service I received.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was good. I found just what I needed...

by HomeCenter.com Shopper, August 15, 2006
It was good. I found just what I needed and at a good cost. I had trouble finding exactly what I wanted until I found it on this website.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Most everything OK except that Kindred...

by HomeCenter.com Shopper, August 14, 2006
Most everything OK except that Kindred sink arrived with depression in front right corner which I was able to pound out cleanly rather than go thru the hassle of return.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

We purchased a special order tub from...

by HomeCenter.com Shopper, August 14, 2006
We purchased a special order tub from HomeCenter.com. Even though it is probably not their fault that the order was delayed beyond the 4-6 week lead time, communication about the order status never occurs unless we call them.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Very good service with homecenter.com....

by HomeCenter.com Shopper, August 9, 2006
Very good service with homecenter.com. Product had defects and they assisted me with getting the manfacturer to replace the item.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great

by HomeCenter.com Shopper, August 6, 2006
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very easy / transaction was smooth from...

by HomeCenter.com Shopper, August 6, 2006
very easy / transaction was smooth from the begining until delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The web site was easy to use and...

by HomeCenter.com Shopper, August 4, 2006
The web site was easy to use and informative. I was only looking for this particular item and did not browse the other categories. I will certainly use the site if I have need for products in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very good experience. Received the...

by HomeCenter.com Shopper, August 4, 2006
Very good experience. Received the merchandise earlier than I expected. I called the merchant to check on the order and they got back to me in about 2 hours to let me know that the supplier had already shipped it out and that I would receive it in about 3 days. Right on time on the third day. What a surprise that was.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with all aspects of...

by HomeCenter.com Shopper, August 2, 2006
Very pleased with all aspects of shopping at HomeCenter.com. Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

fine

by HomeCenter.com Shopper, August 2, 2006
fine

  I would shop here again
Overall Rating: 4/5.0 store rating
 

We have remodeled 3 bathrooms and...

by HomeCenter.com Shopper, July 29, 2006
We have remodeled 3 bathrooms and initially purchased two faucets from HomeCenter. We were so pleased with the product/service, we then purchased the 3rd faucet as well. I might add that with the particular faucet purchased, it was at almost half the price a local retailer was charging.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The sink arrived incredibly fast!

by HomeCenter.com Shopper, July 27, 2006
The sink arrived incredibly fast!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I placed my order, and received in a...

by HomeCenter.com Shopper, July 25, 2006
I placed my order, and received in a normal amount of time. It was the correct ordered item. I was pleased.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good quality and price

by HomeCenter.com Shopper, July 23, 2006
Good quality and price

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I found it very easy to use the web...

by HomeCenter.com Shopper, July 23, 2006
I found it very easy to use the web site and had a very good experience shopping at HomeCenter.com. Would highly recommend it to friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Found exactly what I was looking for at...

by HomeCenter.com Shopper, July 20, 2006
Found exactly what I was looking for at a reasonable price and the service was acceptable. Thanks!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The product selection and pictures made...

by HomeCenter.com Shopper, July 11, 2006
The product selection and pictures made my shopping quick and easy and 99.9% confident that I was choosing the correct product. Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

First time was great - this was the...

by HomeCenter.com Shopper, June 28, 2006
First time was great - this was the second time and some items were backordered so I'm a little disappointed this time. But they have good prices and free shipping and its easy to find the merchandise if you know the part #.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Worst ever!

by ebosworth, June 15, 2006
This is one of my worst purchasing experiences ever. They shipped my order two weeks late. Then when it arrived it was the wrong item. I needed the sink for remodeling which threw off the whole project. Don't use them. They are incompetent!!!!!!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Good

by HomeCenter.com Shopper, June 11, 2006
Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Vrey frustrating. I ordered a sink,...

by HomeCenter.com Shopper, June 11, 2006
Vrey frustrating. I ordered a sink, but it arrived without the drain...you have to be kidding...what good is a sink without the drain? I went back online, pulled up the sink and well below (I never saw it the first time) was a section showing "required accessories". I then ordered the drain kit, paid additional shipping (which was more than the part) and low and behold the drain kit that arrived was too small. I had to make a telephone call and order yet a third time to get the correct drain kit (I didn't bother to return the wrong drain kit as I had wasted enough on postage already). This is completely unreasonable and a waste of time and money (on shipping). The necessary parts should be included with the sink...end of story!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was a very time-consuming and...

by HomeCenter.com Shopper, June 10, 2006
It was a very time-consuming and frustrating experience. In addition, it is extremely inconvenient and totally unacceptable that I have to be charged almost a third of my purchase price for "restocking" because the merchandise I received was of such poor quality that I had to return it. That is the problem with shopping online -- you can't see or touch what you are buying. I thought shopping at Home Depot was bad, but this was the worst shopping experience of my life. I will never buy from you again and I will urge others not to. Your business policy is outrageous.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

web site was not clear in ordering. 25%...

by HomeCenter.com Shopper, June 3, 2006
web site was not clear in ordering. 25% restocking fee is not fair for poor web site info

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Item was stated to be "in stock" at the...

by HomeCenter.com Shopper, May 29, 2006
Item was stated to be "in stock" at the time of purchase. Two days after the purchase, I received a terribly brief, 2 line emial that stated that the item was on "back-order" with no further explaination. I thought the email may have been bogus because it didn't look professional, so I called. After a long wait on hold, it was confirmed that the item was on back order and it would be sent to me in three weeks. We have approached that time and I still do not have the item. It's unacceptable.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I found the website easy to negotiate....

by HomeCenter.com Shopper, May 23, 2006
I found the website easy to negotiate. Placing the order was easy. When I called to check on progress they were cordial. When I was referred to a supervisor because the delivery of the sink was potentially going to be late, I left a message. I did not recieve a return call, but the merchandise was sent expeditiously. I am happy and content.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very pleased with my experience...

by HomeCenter.com Shopper, May 22, 2006
I was very pleased with my experience with this web site and would definitely shop there again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

DO NOT BUY FROM THEM EVER

by dindygirl, May 19, 2006
They are RIPOFF artists. I ordered a $145 brass outdoor lamp from them and they sent me a $30 under the counter kitchen lamp. I complained and they claimed they would send UPS out to pick up the incorrect lamp (the only way I could get my $145 back). UPS never came. I called to dispute the charge with my credit card and they were waiting on info from homecenter.com for 2 months. DO NOT DEAL WITH THESE PEOPLE THEY WILL STEAL YOUR MONEY AND SEND YOU CRAP.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

The best!

by twimmom, May 18, 2006
Ordered a sink, faucet and soap dispenser on Sunday evening. Was at my door, in perfect condition, by Wednesday afternoon. Extremely prompt...accurate...and, I might add, beat the local competition by more than 30%! I am a very happy customer, and would definitely shop here again. Thanks!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Just fine

by HomeCenter.com Shopper, May 12, 2006
Just fine

  I would shop here again
Overall Rating: 5/5.0 store rating
 

After going through and completing the...

by HomeCenter.com Shopper, May 10, 2006
After going through and completing the entire order process, I received an email saying the order had been cancelled because hazardous materials cannot be shipped. So why did the site allow me to order it in the first place ????

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

The item was reported in stock, then...

by HomeCenter.com Shopper, May 10, 2006
The item was reported in stock, then after 3 to 4 days it was reported not available, but for an extra $40, they would express ship from another source. After another week without receiving the item, I e-mailed about where it was. It finally arrived 3 days later. The item started out as free shipping, I agreed to pay $20 extra for 2-3 day shipping. It took 2 weeks,an extra $60, and an e-mail to finally get the product.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The only problem I had was how to track...

by HomeCenter.com Shopper, May 8, 2006
The only problem I had was how to track the purchase. We did not know how long we were going to have to wait when we bought the item. Otherwise, great. When I called, they were very helpful.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I beleive this Door will cost 125 at...

by HomeCenter.com Shopper, May 7, 2006
I beleive this Door will cost 125 at Home Depot the quality is not like the pics on your web. Your web says you will recieved the product 2 to 5 days then you find out is 4 to 6 weeks, they almost may me purchase a lift for 45 dollars ,to lift a door less than 45 pounds and the cost of shipping, was too much 99.00 ,the delivery company make my husband waste a whole day Friday at our damaged home were no one lives and did not show up until the following Monday when I called ,,I will tell my friends not to buy internet.An unhappy customer

  I would shop here again
Overall Rating: 3/5.0 store rating
 

easy shopping, good delivery time

by HomeCenter.com Shopper, May 6, 2006
easy shopping, good delivery time

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have received part of the order for...

by HomeCenter.com Shopper, April 29, 2006
I have received part of the order for the kitchen, still waiting for the remaining items and I just ordered the bathroom items several days ago and waiting for delievery.My experience with home center has been a positive one. I would do business again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

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