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Home Depot

Home Depot
 
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 3/5 stars
Customer Service: 2/5 stars
On-Time Delivery: 3/5 stars
Selection: 2/5 stars

don't by cabinets from Home Depot

 
A review by vdoshi written on Mar 11, 2009
Full review
I purchased ascentia cabinets from HomeDepot.  It is Wilshire with toasted cinnamon.  I am extremely unhappy with the quality of the cabinets.
1) When cabinets arrived none of the door fronts or drawer fronts were adjusted.  They all were mounted crossed.  When you look at from the front none of them looked straight
2) The slide in the one drawer was bent so could not be open
3) Some of the face rims are natural maple and some are toasted cinnamon.
4) The gaps between the doors are not uniform
5) Sizes of the drawer fronts are not equal on drawer bank.  The width varies by 1/8th inch so there is no way I can adjust the gap.
6) Toe kick which was sent with the cabinet does not have the same color as cabinet
7) Home Depot order the new toe kick for me and it came is totally different colors.
8) I ordered cabinets in early December and still I don't have cabinets completely installed in March and ready to use.  Specifically gaps are non uniform between the doors and I do not have toe kick yet.
9) I would like to hear the response back from customer service for so many issues.

It is troublesome to know that company with your reputation can have so many issues. 
 

About the Author

vdoshi
a member of Epinions.com
Reviews Written:  1
 
 
 
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