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Home Decorators Collection

Home Decorators Collection
 
Average Rating: 3/5.0 store rating
On-Time Delivery 3
Customer Service 2
See all Home Decorators Collection listings

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Showing 161 - 182 of 182

 
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great variety of choices --excellent...

by Home Decorators Collection Shopper, February 14, 2004
great variety of choices --excellent packaging by this dealer--

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I was worried about quality since it...

by Home Decorators Collection Shopper, February 6, 2004
I was worried about quality since it was an "assemble yourself" furniture item, but it's better than I expected and I'm very happy with it.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

There was a piece broken off one of the...

by Home Decorators Collection Shopper, February 3, 2004
There was a piece broken off one of the leaves on the drop leaf table. It has only been a couple of days since I emailed them about the problem so I don't know if it will be resolved satisfactorily. I asked only that they replace the damaged table leaf so I don't have to send the entire set back.

x I would not shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

1- Didn't know it had to be assembled...

1- Didn't know it had to be assembled 2- Twice parts came damaged or missing 3- Assembly instructions were poor. 4- Quality of the product was poor. 5- The people contacted were courteous and helpful. Seems they were accustomed to substandard product. 6- This was the first and last product I will ever purchse via internet.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 3/5.0 store rating
 

THis was the first time I used this...

THis was the first time I used this process. I received a quality product at a fair price and the delivery of the product was great. It arrived with-in ten days of the order placement. The delivery srvice contacted us prior to delivery to ensure some one would be present to take delivery. It was not out of guess worrk when it would arrive. Thank you for the service.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very user friendly shopping and...

by Home Decorators Collection Shopper, November 22, 2003
Very user friendly shopping and checkout. I will recommend to others.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I can answer the questions I did not ck...

by Home Decorators Collection Shopper, November 14, 2003
I can answer the questions I did not ck easier with words. It was impossible to talk to someone before I ordered the samples. Too much of a hassel to order online with you since I could not speak to someone in person. I was able to speak to someone easily when I needed to return the items. I probably would order again if you have something I need. Difficult to remember password from time to time which makes it a time consuming process. You need to know that a person doesn't always want to answer y or n. I should have just not bothered with the survey. I checked no intead of yes because you don't have a see remarks sections.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My experience shopping at Home...

by Home Decorators Collection Shopper, November 13, 2003
My experience shopping at Home Decorators was an overall positive experience. I am pleased with the products I have recieved and their customer assistance is exceptional.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
With this company, success depends on what you are ordering. I had had very good luck ordering from their website their area rugs (arrived quickly, excellent prices, very high quality - the same or better than in fine stores - but shipped directly from   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Got the product much quicker than...

by Home Decorators Collection Shopper, October 24, 2003
Got the product much quicker than anticipated. No problems.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
HORRIBLE!! EASE OF ORDERING: Web site is easy enough to use, however, it all goes down hill from there. Now, in all honesty they do have a very good selection of items in their catalog and seemly reasonable prices - although I have not actually se   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Yes we will order again, based on the...

by Home Decorators Collection Shopper, October 13, 2003
Yes we will order again, based on the prices vs quality.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

The only surprise came when we opened...

by Home Decorators Collection Shopper, October 12, 2003
The only surprise came when we opened the item. It showed a golden brown wood on the web but was a black brown color instead of the advertised "light brown amber finish."

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Product was in good condition &...

by Home Decorators Collection Shopper, October 12, 2003
Product was in good condition & transaction was simple. I'm trying to love the color/finish. Downfall of making purchase from picture.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

though one of the original products...

though one of the original products arrived damaged, home decorators corected the problem without obligtion to me in a timely manner

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Tried to order a Display Table. After numerous promises from Customer Service, they agreed to refun   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

my shopping experience was excellent...

by Home Decorators Collection Shopper, September 16, 2003
my shopping experience was excellent considering this was the first time i've shopped online. everything went smoothly. my merchandise was in good condition and it arrived on time. thank you for such excellent service. i will be with you again. ms angela m. blakley

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The quality was lower than I'd expected...

by Home Decorators Collection Shopper, September 1, 2003
The quality was lower than I'd expected but it was ok. It was a little banged up but I'll fix that with some filler and I plan on refinishing it. I may buy from them again but I'm not sure. I'm yet to recieve my discount.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Ordering on-line is very easy, receiving what you ordered is not. I ordered a bed that took 3 weeks   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 
I've been getting the Home Decorators Collection catalogue for years. Most of the time I woul   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Complete catalogue online, effecient...

Complete catalogue online, effecient web site, easy to order process, no solicitations, good contact, great prices, no problems. I WILL shop there again. My friend shops through the catalogue, (not online), she gave me the catalogue I had seen something in.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I do a bunch of catalog ordering, and this is one of the best. I've orderd several items from them. They have a Great selection, quality merchandise, on time delivery. Only once did I have to return something, and there was no problem with it, it just   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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