Home Decor Hardware, Inc.

merchant should not display items that are not available or are discontinued

 I would not shop here again

Great website. Easey to use. Very professional. Good product selection, descriptions, etc. I would definitely use this company again. Thanks for a pleasant experience.

 I would shop here again

Perfect.

 I would shop here again

Easy to find and buy what I needed.

 I would shop here again

I paid for faster shipping but it still longer than expected.

 I would shop here again

pretty good web site. priced much better than the retail store. got what i expected. Can't ask for more. Will use them in the future.

 I would shop here again

Although the product selection was great; the shipments were timely and proper; the only thing that was annoying was the return policy...I wanted to return something but by the time the restocking and handeling fees were deducted, in addition to my paying for return shipping, it wasn't worth the effort to return the unwanted item. Please make sure you read their return policy and understand it fully prior to placing an order.

 I would shop here again

It was fine. I found what I was looking for.

 I would shop here again

The experience was good. The web site was easy to use and they shipped almost immediately.

 I would shop here again

I did not receive any information yet regarding the shipping of my order. I have received no tracking number. My credit card was charged several weeks ago and still no merchandise. My credit card should not be charged until the items have shipped.

 I would shop here again

It was easy, once I figured out what I wanted. Pictures on the website were very good

 I would shop here again

OK

 I would shop here again

Happy to have ordered through this company.

 I would shop here again

Shopping was simple and efficient.

 I would shop here again

Very happy! Easy to use web site. good price for replacment part. shiped much faster was est.

 I would shop here again

My wife has just made another order. There was confusion when I needed the pulls sooner. I called and was told the pulls were hand made and could not be shipped sooned and I had sent an email and a person called and they were shipped sooner. Bottom line I am a pleased customer.

 I would shop here again

Very satisfied.

 I would shop here again

Service was excellent.

 I would shop here again

Very easy and was received on time. Thank you.

 I would shop here again

Site indicated 10-14 days (but in fact it was 14 'business days'. Three weeks after ordering, I received an email indicated my order was shipped (3 different items). Box arrived with only 2 of the three types of handles ordered. When I called them, after leaving several messages I finally got a response that the third item was backordered. There was no indication of back order on the shipping email or on their "track your order" link. I was told the back ordered items would ship in a week. Three weeks later, they still had not shipped. I left a message and also emailed them to cancel the order and give me a refund. It took several calls to finally receive a credit memo. AND, the $5 coupon which was applied to my whole order, was TAKEN OFF THE CANCELLED ITEM, so in fact my other items were penalized.

 I would not shop here again

Haven't received the merchandise yet. Tried to call after placing the order online, but was referred back to online customer service. Today I should have received the shipment. The time frame was 8 - 10 days by regular shipping.

 I would shop here again

Impossible to work with, never got my purchase, will never do business with them again.

 I would not shop here again

quick response, good pricing, would use in the future.

 I would shop here again

On time/promot; in good condition; no hitches. Thanks, acc

 I would shop here again

Easy to use web page with with good pricing and communication.

 I would shop here again

I paid extra for the expedited delivery, and my order came in 10 days instead of the 2-3 that was stated on the order page. I sent an email regarding the status of my order, and no one answered. There was no tracking number included in my original order, which made tracking impossible. When I contacted the service department, they could not explain why my order was not delivered on time. He stated I would be receiving a credit, which to this date has not yet been applied to my credit card! I am happy with the product, but feel the delivery and credit process was very unacceptable. I am hoping to receive my credit very soon, or will be making contact again with the service department. Judy Erdahl Wadena, MN

 I would not shop here again

Pleasent experience

 I would shop here again

Have not received notice of shipping or anything other than purchase. No information whatsoever other than they have charged me.

 I would not shop here again

ok

 I would shop here again

Overall good experience. Shipping cost was a little high but hinges are heavy.

 I would shop here again

Didn't have all the pulls I required. Had to go to a different merchant to get all I needed, even though it was the same manufacturer.

 I would shop here again

Great service speedy delivery.

 I would shop here again

PAID FOR FAST DELIVERY AND STILL HAVE NOT RECEIVED MY ORDER WHERE IS IT? DO I GET A REFUND ON THE SHIPPING I PAID FOR 5 DAY DELIVERY?

 I would not shop here again

I couldn't believe how fast I received my order. 3 days!

 I would shop here again

The site was easy to navigate and I had no problem finding the product I needed. Following submission of my order, I recieved an email confirmation and then a follow up when my order shipped with the tracking #. My purchase arrived on time and in perfect order.

 I would shop here again

Easier than going to the stores.

 I would shop here again

Excellent

 I would shop here again

It was pretty straight-forward and easy.

 I would shop here again

I really only needed the VALVE, but had to order the entire bottle to get the valve. It would have been helpful to have had that choice. Otherwise, all went well, and I removed the valve from the new bottle and then discarded the bottle itself. A waste, but everything worked out well in the end.

 I would shop here again

Product arrived very quickly.

 I would shop here again