Herbspro.com

The first time I ordered it I tried to confirm the label contents but was told that it was an old label and it did not contain the Item I inquired about. I accepted that and used the product. The order I recently received had the same label and when I called they told me that all supplements have that ingredient, which is a lie as I get products from different suppliers that DO NOT have it in their supplements.

 I would not shop here again

Very satisfied.

 I would shop here again

ive visited quite a few health sites and herbspro is the best one i deal with.the site is very user freindly and i LOVE their selections of products!!!

 I would shop here again

supplies all my needs for supplements

 I would shop here again

I received my product the day after I ordered it, that was super fast.

 I would shop here again

I placed order on 4-12, it is 5-3 & still have not received order...no customer service on weekends, website was down Sat. & Sun.,so I could not track my order...I've ordered from Herbspro many many times, love the selection & prices, but they are SLOW to ship, I usually get my products from other companies within a week

 I would not shop here again

excellent!

 I would shop here again

It took long time to tell me you can't get the product from the manufacture. Moreover, there is no reason and no expect date for shipping.

 I would not shop here again

much too long to receive ordered items

 I would shop here again

Everything was very professional. The order arrived in perfect comdition and on time.!

 I would shop here again

Merchant did call me and checked to see if I was the one who ordered. At this point I thought that the order was going out. It did not go out until the following week missing the person who was supposed to bring it on an international flight.

 I would shop here again

Good quality of products, lower price than other website. Delivery is a little bit slower but it is not that urgent problem.

 I would shop here again

The first time I ordered from them, my email inquiring why my order was taking so long went unanswered. I got my stuff eventually but I was not happy with the 10 days it took to get my stuff. The following time I ordered, my order came a bit quicker, in   Read full review...

 I would not shop here again

I am a repeat customer.

 I would shop here again

amazing, will shop again soon

 I would shop here again

Not that good , order was not sent on time

 I would not shop here again

Quick, accurate and simple to order what I wanted-

 I would shop here again

product has not arrived,too long to wait ,no tracking, no information,charges for bond slapped on and could not delete had to file claim for refund now waiting for credit of all online business this was the worst experienced may have to notify credit card company and put charges in dispute if product does not arrive do not trust this company

 I would not shop here again

I would shop here again only because they called me and made the order correct. After I had called the first time and the person who answered the phone, had limited english skills got the problem with my order wrong, thus the replacement was incorrect. This has been the first time my orders from Herbs Pro was with any difficulty, so I am willing to try again.

 I would shop here again

I placed an order for two supplements.  Two weeks later, I did not receive my order and I did not receive an e-mail from them with an update.  I called the toll free number and they said it was on back order and it would be 3 – 4 days   Read full review...

 I would not shop here again

I would have to say that this was the first time that I had a significant delay in my order and was not pleased with the overall experience.

 I would shop here again

It was obvious from the start that the merchant either didn't have access to inventory or the ability to ship in a timley basis...either way, their 5-7% price advantage (at least that was what I found when looking at several sites selling the same products) was not enough to overcome their poor performance. I'm done....I'll try someone else nextime, even if I pay another $5-$7 on the order. At least I don't have to worry about it for a week.

 I would not shop here again

The ordering part was fairly easy. Tracking the order didn't go very well until the last few days. I'm not sure if that was the fault of Fed Ex or Herbspro. The main problem is that this is now the tenth day since I ordered the product. Hopefully it will arrive today. That is slow service. Two things would speed it up. One is that it should be able to get shipped more quickly. A lot of companies ship the same day they receive the order. Two, I'm sure that handing off to the Post Office causes delays. I haven't seen that work efficiently yet.

 I would shop here again

Finally received product, but took 15 days even though it was sent via FedEx. Should of taken 10 days max.

 I would shop here again

Hi, This is my Second time to Purchase online on Herbspro.com,,I Am really disappointed when I got the Goods,,as one of the Bottle has broken,,the Packing quality is really bad.Also there Shipping rates are higher then other online merchants. Thanks , Nouman

 I would shop here again

EExcellent

 I would shop here again

Everything was fine except the communication with the costumer service wasn´t that good this time, some of the items I have ordered were out of stock even though on the website they seem to be on stock that´s why I have picked them up. When I was asked to replace the unavailable items, I did it right away, but the next day I got an email telling me that my order has been already shipped so...that wasn´t nice at all.....in general My experience with this website wasn´t bad.

 I would shop here again

satisfied with products received.

 I would shop here again

This is the second time I have placed a fairly large order and it has come rather quickly (compared to other places I've bought stuff like this from). The only irritating thing about this order was how long it took FedX to get it here. On a Mon. I saw it was about 30 miles from me, just across the river that divides these two states. Do they send it right upriver?? Nope they sent it straight across to a city about 300 miles away in my state, then back down to the city across in the other state where adjoins the one they had it in the first place on that Mon. there it was sent 50 miles upriver from where we live, then shipped back down to my town and given to the post office to deliver. Very efficient guys! NOT!!! I think Herbspro is a great place to buy from.

 I would shop here again

Excellent website, staff service and shipping. I always receive my orders before the expected date. Thank you for providing such a wide range of products, including items made in USA. I appreciate it!

 I would shop here again

Although there were challenges with back ordered product, the company went out of its way to ship the remaining products without holding up shipment.

 I would shop here again

I would shop here in the future because of quality products and also because of the prices.The only fault I have with the company is their delivery service,which at times is unbelievably slow and cannot be tracted.

 I would shop here again

I paid for priority shipping and after around 2 weeks found out from fedex you had them use smart post and drop off my package at the post office , like i said i paid for priority shipping 1 to 5 days so i feel I'm due a refund.

 I would not shop here again

I was very pleased with the whole process!!

 I would shop here again

Order took three weeks to deliver. Too many other places will deliver within a week

 I would not shop here again

After 5 days and still being unable to track my order, I called and was told the order was shipped. After another 3days, I called again. Was unable to speak to a CSR..was instructed to leave a message and they would return the call. That didn't happen. Finally made a report with the Better Business Bureau...then received an email stating that my order was lost in transit. After another three-five days, I received a refund.

 I would not shop here again

merchant provided false information about product being in stock, further shipped the product 2 weeks late after an email was sent saying they missed the window please do not ship, order was then returned and credit has yet to be received. Tried to contact head of customer service and received and email that said she would be out of office for 2 months. Not a single other person followed up on my customer service request.

 I would not shop here again

I'm in the San Francisco bay area, which is where Herbspro is also located, so waiting 2 weeks for a bottle appeared to be excessive wait time. Sorry, but this tainted what had been a more favorable experience with this company; add to that the fact that I have to pay tax, being a CA source company, and time will certainly tell about my future orders with Herbspro. Thank you, Dennis Z.

 I would shop here again

My original order was out of stock when I tracked it but in stock when I ordered it. I hears nothing from Herbs Pro until I e-mailed them. Since then I selected another product but it was in stock when I ordered and out of stock later so I have now selected another product that said in stock and received a r-mail saying my order is being forwarded to the proper department. My original order was Nov. 27th.

 I would not shop here again

Orders are taking 3 weeks for delivery

 I would shop here again