Heavenly Treasures Fine Jewelry

After some very disappointing experiences with some other places, we ordered a ring from Heavenly Treasures to use as my wedding ring. We received great customer service from these folks. They e-mailed us to let us know there was a problem with the shipping address we gave them, they helped us straighten that out, and they double checked that the ring was in stock before I got off the phone with them, so that I would know exactly when it would arrive. The gentleman who helped me was very friendly and sweet. When the ring did arrive (on time!), it was exactly as pictured and described on their website, was nicely packaged, and I am extremely happy with it.

 I would shop here again

Extremely poor customer service and communication. I ordered a ring 6 weeks ago and still have not received it. They didn't tell me it was backordered until 2 days after placing my online order, and at that time I was told it would ship in 2 weeks or less--needless to say, it didn't come. I called and was told 7-10 more days, OK--so I waited 14 days and called AGAIN, only to be told it would probably be another week! Mind you, had I not contacted them regarding the status, I would not have known any of this! Very poor customer service attitude--basically just "Oh well, when we get it in, we'll ship it". Will never shop there again!

 I would not shop here again

I came upon the Heavenly Treasures website by accident while I was looking for another site. Something about the wispy and delicate ankle bracelets at the top of their homepage caught my attention immediately. I make jewelry as a hobby which means that   Read full review...

 I would shop here again

Delivery speed - out of this world. Received item in one day. Satisfied with purchase of earrings. Previously ordered lady bug earrings and also extremely satisfied.

 I would shop here again

The product they are selling are very competitive and in good taste. Excellent customer service, "e   Read full review...

 I would shop here again

I ordered a bracelet and several charms. All but one charm arrived - they never called to say it wa   Read full review...

 I would not shop here again

I have purchased several pairs of earrings from heavenly treasure. I have two pairs of white gold hoop earrings with diamonds that I have received more complements on than you can image. I also have two pairs of the big hoops without diamonds and have   Read full review...

 I would shop here again

From the first time I found Heavenly Treasures, I have been a huge fan. The designer jewelry is such quality and high fashion, I can't really compare any store to them. Just when you think you have captured their taste and style, they surprise you over   Read full review...

 I would shop here again

I received excellent service and on-time delivery from Heavenly Treasures. I had placed an order for a matte starter bracelet on-line and then decided to change my order to the shiny starter bracelet. The rep. that I spoke to on the phone told me the   Read full review...

 I would shop here again