Heartland America

Item in stock and shipped within l day. Arrived within the 5-7 day delivery period as specified. Return information was easy to follow.

 I would shop here again

Quick UPS delivery, before ETA. Buying clothing on-line is a crap shoot even knowing sizing. The motorcycle jacket size i chose (my bad) was still larger than i expected but still acceptable. The Dell computer ordered was shipped package perfect and appearence great. However, Peripheral cables not mentioned or included. Did have XP2000 not Vista. Major . Vista sux! The CD-RW drawer was stuck. had to tap some then opened. Tried an audio CD but Windows Media Player and or CD drive did not see any disc. No disc would play. Says "NO DISC IN DRIVE". Oh well, thankfully I purchased this computer for my elderly Mother, who is not so much into music disc. But she did buy some nice speakers that are useless to Cd drive now.

 I would shop here again

Great!

 I would shop here again

The solar lights are up and they work well. They don't provide a lot of light but they do light up a small area. I do have one item on back-order, it's been over a month and I still have not received it. I have been notified about the delay, that helps! Dan............

 I would shop here again

I ORDERED MY FIRST TRIMMER ON THE PHONE IT WAS $39.?? PLUS WHAT EVER ALL THE OTHER STUFF SHE TALKED ME INTO BUYING, $130 TOTAL ( NOT MERCHANDISE )AND THAT I WOULD GET FREE SHIPPING FOR ONE YEAR , I LATER ORDERED ONE FOR MY DAUGHTER AND WAS CHARGED SHIPPING ON IT . WHEN THE SECOND ONE GETS HERE I WILL RETURN IT , AND NOT BUY FROM YOU AGAIN

 I would not shop here again

Heartland has a realy good sulection of products at really good prices, I was looking for a simple anttena, when I saw the price in the catalog were better then the stores, I ordered it, a week later it's up and I get a great picture.

 I would shop here again

good service every time I've used them.

 I would shop here again

Purchases come one-at-a-time, purchase do not have all items to assemble, don't like magazine, look cheap and item not working!

 I would shop here again

Good Experience!

 I would shop here again

Heartland can rarely be beat on pricing.

 I would shop here again

All went as expected

 I would shop here again

was satisfied with the product and time received.ordered on line.

 I would shop here again

I usually am very satisfied with Heartland America. This time I received part of my order and then was notified the second item was on Back Order with not time of possible deliver mentioned.

 I would shop here again

I haven't received the item yet. It is a large item so it's not too surprising that it is taking over a week. The contact I refer to above was to notify Heartland America that their website popped up a message that I would receive free shipping if I ordered that day, but the checkout process added shipping charges anyway. I was not too surprised by that, as the shipping charges matched those claimed in their paper catalog, but I thought they should either fix their website or honor the error. The courtesy of a reply would have been nice but I never received one.

 I would not shop here again

Have purchased many items over several years. Have always had good service.

 I would shop here again

My experience seemed to okey apart from the delay in sending it. Your B/O processes need some improvement. You have to keep the customer alarted on the delay because of the unavailabilty of the product. Dont wait till the customer call before you explain, after all you have the customer's E- mail address.

 I would shop here again

NEVER GOT MY ITEM......ZERO CUSTOMER SERVICE. I HAVE TO GO TO CREDIT CARD COMPANY TO BACK CHARGE THEM

 I would shop here again

It was excellent

 I would shop here again

Have ordered several times have reseve all of my orders but one that will be my second [gps system] that I have reorder today [10-05-09]and hope it will be in a few days from now. Have liked the service on Phone order and over the Internet will contunion to shop with Heartland.

 I would shop here again

ALWAYS EXCELLENT

 I would shop here again

My husband ordered a set of outside solar lights.  They were missing parts when delivered, and when he contacted customer service he was told that he had to repackage them, and return them insured at his own cost, and only then they would send him a replacement.  This is an unacceptable way of doing business. 

 I would not shop here again

simple,fast, painless

 I would shop here again

Heartland America always has great merchandise at affordable prices. Shopping at Heartland America is convenient and easy, and they top it off with great customer service.

 I would shop here again

Been a customer here for a long time, and almost always pleased with the purchase.

 I would shop here again

Ordered size 12--received size 11--order was filled incorrectly--will have to return or exchange!!!

 I would shop here again

When I received the item , it was not working. I called to inquire about an exchange and was infomred that they no longer had the item in stock, but they could issue a refund. I really wanted the item, so I obtained someone else to come and install it, and they informed me that the motor appeared to not be in working condition. I contacted Heartland America to inquire about the return process, and was informed that I was responsible for the shipping costs, even though the lock was defective. I will not shop with them again.

 I would not shop here again

ok

 I would shop here again

This was not the first time I have ordered from Heartland America. I usually go back to the same merchant when I have previously ordered an item and receive it ok.

 I would shop here again

ONE OF THE TWO UNITS ORDERED SEEMS TO HAVE A LOOSE PART, BUT THIS DOESN'T SEEM TO EFFECT FUCTION. ARRIVED FAST.

 I would shop here again

I was shopping for this product and saw it for an excellent price in the catalog. Thanks for helping me make my dollars go farther.

 I would shop here again

fine

 I would shop here again

Most orders are on time this order is taking a long time for some reason

 I would shop here again

very easy transaction, no hassles.

 I would shop here again

Excellent

 I would shop here again

more information about product should be available on-line

 I would shop here again

The instruction was not very good they didn't tell me in the instruction on the cd could only be understood using adobe pdf

 I would shop here again

A credit was not posted to my PayPal account on 9-3-09 the day I was told it was. I called customer service 0n 9-14-09 and was only told the records show I only paid the amount after the credit even though my Paypal account showed no credit was given. I had to call Paypal to complain and they told me to ask for a credit report number. I then Emailed Heartland back with that request. The same day I received an email back that credit was given and Paypal notified me my account was credited. I shouldn't have had to contact Paypal as your customer service rep should have followed through.

 I would shop here again

They did not completely fill out the shipping address as was listed when I placed order resulting in an UPS inability to deliver. Had to call Heartland and UPS to get matter resolved, delivery delayed. Have not received item as of this email sending.

 I would shop here again

Product arrived on time. However the size 10W boot was 1/2 inch narrower than other size 10W shoes/boots I have. Product is being returned for a refund.

 I would shop here again

Product received in timely matter, but the flashlight was not "bright, as advertised", and it's really not worth my time or money for shipping to return, so my problem is with the product.

 I would shop here again