Hammacher Schlemmer

Full review
My experience with Hammacher Schlemmer has always been excellent. They have a fabulous selection of products and a great website design.

My First Purchase

My first purchase with Hammacher Schlemmer was the Roomba standard edition. I chose Hammacher Sclemmer because of their Lifetime Guarantee (I had heard about some Roombas breaking down after a few months) and because I had a coupon code for free shipping. The ordering process was fast and easy, and it shipped out as stated within 24 hours. The Roomba then arrived within a few days. When I opened the box, I was very pleased to find that they had included 2 D batteries (for the virtual wall) free of charge! I have since sent back my Roomba using their lifetime guarantee and exchanged it for an improved model. Overall, I was very pleased with the experience.

My Second Purchase

My second purchase was their Progressive Wakeup Clock. Again, ordering was easy and fast. The item was on backorder, and it actually shipped out earlier than the scheduled ship date! This too came with the necessary batteries, free of charge.

Overall, my experience with Hammacher Schlemmer has been terrific. Every time I have contacted customer service, they have been very fast in their response. I will definitely shop there again. In fact, I'm telling everyone to get me gift certificates from them for Christmas!