Habitat Furnishings

Habitat Furnishings
 
 
Average Rating: 5/5.0 store rating
On-Time Delivery 5
Customer Service 5

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Website was very informative. Quality...

by Habitat Furnishings Shopper, May 7, 2008
Website was very informative. Quality appears to match what was promised -- I haven't been able to put covers in use yet. All around good experience.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Exactly as advertised

by esobek1, May 7, 2008
Purchased a latex mattress from Habitat Futons April 2008. Habitat futons kept in contact with us via email with status updates pending the shipping of the mattress, and it arrived right on schedule along with the 2 free pillows. Everything was exactly as advertised, and the bed is very comfortable. We're happy with both the bed and the service.

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Outstanding transaction. Excellent...

by Habitat Furnishings Shopper, April 29, 2008
Outstanding transaction. Excellent communication. Great Product. I recommend them highly!

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Really great people. They care about...

by Habitat Furnishings Shopper, April 23, 2008
Really great people. They care about their customers - not just lip service!

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Excellent service. I love my new...

by Habitat Furnishings Shopper, April 21, 2008
Excellent service. I love my new bed...extremely comfortable and was very easy to assemble.

  I would shop here again
Author's Rating: 5/5.0 store rating
 
We recently purchased Habitat Furnishing's Ascend Air Bed System in the Queen size and are exceptionally pleased with the product and service both. We had many questions prior to purchase and every one of them was answered completely and in a genuinely   Read full review...

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

All went just fine, the only thing that...

by Habitat Furnishings Shopper, April 15, 2008
All went just fine, the only thing that did not impress me was the cardboard box. Seems to me the video made a point of stating the box was quality and substantial. Not so, the box was torn and in bad shape upon arrival. The product was not harmed. All in all a good expierence. Still trying to get adjusted to the mattress and the prefered setting.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Plenty of information on their website.

by Habitat Furnishings Shopper, April 13, 2008
Plenty of information on their website.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Delivered What They Promised

by sunnydai2, April 4, 2008
We did not want to deal with the dreaded "Mattress Salesperson" for the reasons you all know.

We looked into that popular TV brand on line and were appalled at the price. With a little more searching we found Habitat and after reading the informative web site, watching the videos and most of all, reading these user reviews we purchased a king sized air bed over the Internet.

Even with a 3 day holiday weekend, delivery was within the 10 days promised. Set up was as easy as described and the bed is quite comfortable. It is an excellent replacement for our soft sided water bed that had developed a leak.

  I would shop here again
Author's Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The web site was very informing, easy...

by Habitat Furnishings Shopper, April 4, 2008
The web site was very informing, easy to use and place order. I was contacted by e-mail to let me know my order was received and when to expect my purchase. I never had to make a phone call or mail any form in per question 6.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

quick and efficient delivery - love the...

by Habitat Furnishings Shopper, March 17, 2008
quick and efficient delivery - love the product

  I would shop here again
Author's Rating: 4/5.0 store rating
 

I ordered specially sized sheets for a...

by Habitat Furnishings Shopper, March 12, 2008
I ordered specially sized sheets for a futon mattress. They were sized OK but I didn't seem to be the color/style I ordered and was never informed about the substitution. I sent an email to inquire and got an automated acknowledgement but no response. I tried to telephone them, but only got voicemail. You can't contact this company. Sheets seem good, but take your chances on customer service. I won't risk it again.

  I would shop here again
Author's Rating: 3/5.0 store rating
 

Exceptional Company to deal with!!!!

by donno1223, March 10, 2008
Every detail of my transaction was meticulously handled. The order arrived quickly, the staff who handled my transaction were very professional and courteous, and the air bed....EXCELLENT! High quality materials at a fraction of the cost of the name brand bed. I highly recommend this company and their products.

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The wrong model mattress was initially...

by Habitat Furnishings Shopper, March 9, 2008
The wrong model mattress was initially shipped, but Habitat quickly arranged for a pick-up of that item while immediately taking action to send the correct item. Mistakes happen, and their willingness to fix and quick response in making the correction gives evidence to their concern for customer care and good relationships.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Very satisfied with the product. It...

by Habitat Furnishings Shopper, March 8, 2008
Very satisfied with the product. It actually arrived sooner than expected and was easy to set up. Took one night to find the comfort spot and haven't changed the air pressure since. We can discard the packing material because its a keeper.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

The videos about the bed materials and...

by Habitat Furnishings Shopper, February 17, 2008
The videos about the bed materials and the assembly of the bed after receipt were outstanding. No other on-line bed vendor had this feature. This prompted me to go with Habitat.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

I love the mattress, and buying it...

by Habitat Furnishings Shopper, January 29, 2008
I love the mattress, and buying it couldn't have been easier. The set up instructions were clear and simple. Delivery was on time. I plan to buy another mattress from this company soon. I highly recommend the Natural Latex Mattress and Habitat Furnishings.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Very high quality without the high...

by Habitat Furnishings Shopper, January 21, 2008
Very high quality without the high price. Would highly recommend to others. Ordered online with no problems and they followed up with answers to my questions in a timely maner. I am very pleased with my new air bed.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Easy and Hassle free.

by Habitat Furnishings Shopper, December 29, 2007
Easy and Hassle free.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

The product is excellent and the lady...

by Habitat Furnishings Shopper, December 24, 2007
The product is excellent and the lady on the phone listen to all my question and was very pleasant

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Expectations exceeded! Highly recommended!

by tdmsu, December 4, 2007
I'd recommend Habitat. Dean provided excellent customer service, showing patience and professionalism. The mattress was delivered before the promised date. Habitat offers various incentives to buy from them, but those pale in comparison to the service. I could have purchased the mattress from one of two stores locally, but I chose to order it from Habitat based on the service and professional attention I got. They respond to email quickly and honestly.

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Customer-friendly and courteous

by mbogau, November 19, 2007
Delivery was on time. I received exactly what I wanted. Had a problem with the mattress construction, but they acknowledged it and replaced it without hesitation. Would I purchase from them again? Absolutely! Would I recommend them for sales? Absolutely! In addition, everything they said about the latex mattress held true. Since I have been sleeping on it, no matter in what position, I have not had any lower back issues whatsoever. It is truly the experience that they advertise.

  I would shop here again
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The website is very informative and...

by Habitat Furnishings Shopper, November 18, 2007
The website is very informative and very consistent with the mattress I received. Habitat sent very good information regarding shipping, transit time, and product installation and care. I appreciate very much the attention to detail they provided.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Very prompt. We received the wrong size...

by Habitat Furnishings Shopper, November 16, 2007
Very prompt. We received the wrong size pillows, which were offerred as a free gift. We called and they immediately shipped out the correct size AND told us to keep the wrong ones as a token of their appreciation. Real personal service is rare these days.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

I am finding the mattress to be very...

by Habitat Furnishings Shopper, November 9, 2007
I am finding the mattress to be very comfortable, but sinking into it doesn't allow me to move very well. Will try to see if positioning will help that. I am using it on an adjustable bed so this might contribute to the lack of positioning change problems. Otherwise I am sleeping very soundly which hadn't been something I could do on a regular mattress.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Customer service was very helpful and...

by Habitat Furnishings Shopper, November 7, 2007
Customer service was very helpful and friendly. My bed showed up on the doorstep on the day it was supposed to, and it is an excellent product.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

These folks have customer service down...

by Habitat Furnishings Shopper, November 6, 2007
These folks have customer service down to an absolute art! The online video was great...order process easy...tracking of shipment great...AND we LOVE our new mattress...it's soooo comfortable and we enjoy knowing we have a better quality bed than the $6500.00 one we almost purchased! When our daughter gets married, we plan to give them an air mattress system for a wedding present! Love our American free enterprise system!!!

  I would shop here again
Author's Rating: 5/5.0 store rating
 

fast and reliable service. good...

by Habitat Furnishings Shopper, November 3, 2007
fast and reliable service. good merchant

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Very nice customer service. They sent a...

by Habitat Furnishings Shopper, October 17, 2007
Very nice customer service. They sent a sample of the latex used in the bedding and a sample of the cover for it. They were out of the mattress cover and left me a phone message saying that it had been delayed. I received it 2 days after receiving the mattress. Everything was packed very well and not damaged.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

Website was easy to navigate and...

by Habitat Furnishings Shopper, October 14, 2007
Website was easy to navigate and contained good explanatory material.

  I would shop here again
Author's Rating: 5/5.0 store rating
 

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