HSN

I am not a typical HSN shopper but had a really good recent experience with them. I ordered the Wolfgang Puck Today's Special from Sunday, and just received it this morning. Everything is just as it was presented on the tv, and delivery was even quicker than I thought. They sent me an email where they told me the order had been processed right after purchase. So, sometimes channel surfing on a Sunday night can be productive!

 I would shop here again

I ordered a box of chocolates on Dec. 2nd and received it on Dec. 9th. I thought, WOW!, what a quick turn around time for fresh chocolates that were already gift packaged. Great price too, under $20 bucks. I will def. shop there again.

 I would shop here again

I purchased a Lexmark6150 All In One Printer/Copier/Scanner and Fax Machine last year and never received the correct instruction manual nor the correct CD to install in my computer. After contacting HSN several times, I was promised they would send the items out to me immediately. It never happened. I was able to use the Lexmark X6150, with an older instruction manual, but have had problems with the machine and HSN never offered to remedy the problem I would never purchase another item from HSN because of the poor customer service along with older inferior products.

 I would not shop here again

I ordered a set of luggage on Nov.16th for my trip to Hawaii. Yesterday, I called them about my item and I was told it was confirmed delivered via UPS to an MC BOY (who the HECK is that?) a week ago. So I don't have my item and they told me too bad, too sad, sorry about that, want a refund? I DON'T want a FREAKING REFUND. I want the luggage because I NEED IT! So I guess I'll have to go to a 24 hour department store to get one! ARRRGGGHH!!! I won't shop there again!!! I'll just shop to QVC, they use FedEx with signature required to make sure you get your item.

 I would not shop here again

HSN = Overpriced junk. And delivery very slow. Don't think of returning anything, they won't accept it back.

I bought a gold and ruby ring from HSN for 150.00, it was supposed to be a steal, since original appraised price was $450-500. Total lie. 14K a lie, only 10K.

Well had it appraised by a local jewelry store and was told ring was not worth more than $50.00.

Do your comparison shopping first, its better to shop on Ebay, prices are much less than HSN. Many of HSN products are on eBay sold as closeouts, returns or refurbished. Some are new but still at much less.

Stay away from HSN


 I would not shop here again

I loved the Jerome Alexander make-up kit, you can't buy it anywhere and it is my favorite. The delivery was so fast. I would loved to shop here again and again Thank you

 I would shop here again

My wife ordered a North Western Bell 5.8 GHz Cordless Phone with Caller ID and Answering Machine (HSN Item no.166-420) from HSN.com. Everyone I called could hardly hear me and I could hardly hear them, I doubt that the phone was even a true 5.8 Ghz. This   Read full review...

 I would not shop here again

The product was perfect. The delivery was right on time. However, we did not get the "free" bag as promised or the extra DVC tape.

 I would shop here again

I am so glad I read the Epinions regarding HSN! I was beginning to think there was something wrong with me. Last Xmas was a high ticket one and a lot of our presents were purchased from HSN and HSN on-line. Needless to say, my account reached its limit.   Read full review...

 I would not shop here again

I have ordered multiple products from HSN and have always been satisfied with customer service, order accuracy, delivery speed, and quality. One of the best features of ordering from HSN is the flex pay. Flex pay allows you to order a product but instead of making one huge payment you get to make multiple payments. This is a wonderful feature when you can't afford the price of the product all at once.

 I would shop here again

I have stopped shopping at HSN. It takes WAY too long to receive the product (unlike QVC, who delivers within a couple of days). I am not happy with HSN customer service. I had a problem with a W. Puck grill/griddle which I purchased (still under warranty) and was given an 800# to call. Of course, I reached an answering machine. They have yet to return my call.
I closed my HSN account a year ago and will continue to be faithful to QVC, where I feel I get the best products, best buys and by far, the best customer service!!

 I would not shop here again

Think jewel-toned colors and classic style. Dream of white gold, perfect white pearls, and precious gemstones. From lovely baubles for ladies to handsome watches for men, HSN.com may not be the first jeweler that comes to mind when you’re in the   Read full review...

 I would shop here again

I was very disappointed with the customer service of HSN.
I purchased a faux leather jacket as a gift for my young adult son. He has been wearing it off & on for the past 3 months. Since it is a winter jacket one would not expect it crack in the cold. Yet that is what happened. I contacted HSN and was told it's beyond 30 days - sorry. I did notice that the jacket is still available and is now clearance priced (1/2 of what I paid). I felt that since they still had the product they could possibly exchange it. Their only reply was a standard form letter - sorry beyond 30 days. I will not order from them again on principle.
I have purchased from both HSN & QVC in the past without incident. Actually QVC once sent me a refund for something I had owned for several months - I simply expressed my disappointment in a product as a FYI - They sent the refund without my expecting or asking for it.

 I would not shop here again

BEWARE: Ultrex Convection Oven potential buyers!! BEWARE: Fanton Cyclonic Vacuum (Bagless) I have been a HSN shopper on and off since the days of "Tuttie" almost 20 years ago. I have seen quite a few of those early hosts still on the air, some   Read full review...

 I would shop here again

I had a very good experience with HSN.com. I was having back problems caused by my old mattress. I couldn't really afford the hundreds of dollars it would cost to buy a new mattress set so HSN's flexpay worked out great. My back is so much better and my husband and I sleep better on our new queen mattress...our old one was a full. We also got exactly what we paid for and got free delivery. The mattress was delivered when they said it would be...the driver did get lost and call for directions a couple of times, however, he was so friendly that it didn't matter. The only slight complaint I have is that they did not offer to remove my old mattress even though I am pretty sure that existing mattress removal was an included service. I don't know about customer service, because I never had reason to call them. I have only had the mattress set for 6 months now but so far, no problems, just better sleep...so I am a happy HSN.com customer and would recommend them based on my experience.

 I would shop here again

HSN is great to buy from because of their "FlexPay" plan where you make monthly payments over 3-4 months. They also tend to throw in additional accessories that do not typically come with the retail package.

However, I was very disappointed in my most recent purchase through them -- beware items that they do not actually have in stock or that are shipped directly from the manufacturer! It can take up to 20 business days to process your order and get it in your hands!

Their current online system provides no method of informing you of these delays until after you have made the purchase, and only then if you go to the order tracking screen. HSN Customer Service did not really seem to care about my complaints, and even though I was receiving email responses from a real person, they were very canned and would frequently be the identical message sent twice in a row as if they were just too busy to address the specific (and constructive) complaints I raised.



 I would shop here again

I've been watching HSN TV for years and always been happy with their products and service. Now   Read full review...

 I would shop here again

Ok, I must start out with the fact that I know VERY little about the actual Home Shopping Netwo   Read full review...

 I would shop here again

I found what I thought would be a wonderful little birthday gift for my girlfriend (sites like these   Read full review...

 I would not shop here again

I bought from HSN on 3 different occasions, All items were of low quality. One item had a rebate t   Read full review...

 I would not shop here again

HSN SHOWS a lot of great items -- however, getting them is another story! I have given them the benefit of the doubt several times, and the majority of the times, I have been disappointed. I've ordered items and waited nearly a month to receive   Read full review...

 I would not shop here again

Got charged twice for high ticket item, sent two, ordered one. Took a long time to resolve. Return policy is misleading. Do not believe you can return something before 30 days if it is less than half full. Don't use it much, or let your family use   Read full review...

 I would not shop here again

Interesting items but watch those shipping fees!

I purchased my kids a PlayStation 2 because I wanted to upgrade from VHS tapes to DVDs, and they wanted to replace their Nintendo 64—a PS2 would solve both problems. The problem was,   Read full review...

 I would shop here again

I ordered the Terry Lewis Woman's Lambskin Blazer. When I tried it on, I noticed the original tags torn off and placed in the pocket, a hole in the other pocket, loose coins jingling inside the lining and perfume around the collar. Do you think someone   Read full review...

 I would not shop here again

I watch HSN on TV, and if I see something interesting on TV, I visit their online shop for more details and info about the products. I have purchased this(using right now) internet appliance at $300.(with printer) last year, then ordered a quilt(bed   Read full review...

 I would shop here again

“Do you want your skin to glow?” Well, you can get Serious Skin Care Trio RIGHT NOW on HSN online linked right to the television channel broadcast. The TV channel does lose something in the translation to the computer with that small pop-up screen and   Read full review...

 I would not shop here again