HSN

I have only had one bad experience. Shipping is too expensive also.

 I would shop here again

Almost all of my shopping experiences with HSN have been positive. The most recent purchases were Diane Gilman. Good product, good price.

 I would shop here again

I love shopping with hsn. it is convient,fast & EASY. Customer service is staffed with the best people & I appreciate their assistance when needed.

 I would shop here again

most things arrived in good shape, except jewlery in velvet boxes, thoses arrive usually broken

 I would shop here again

I have always had excellent shopping experiences with HSN. There has never been an issue that could not be handled quickly and with the best sense of customer service. HSN has made my very hectic life much more managable! Thank you HSN!! Shelley Medina

 I would shop here again

I have been shopping with HSN for 14 years and regard this company as a welcome part of my life. Overall, service is excellent. Products can vary as to their quality. But, quality has improved each year that I have been shopping.

 I would shop here again

I love shopping at Home Shopping Network. I have purchased items from almost every category. I love the quality and if you need to return an item it is very easy. I also tell all my friends about HSN when ever I get a compliment on what I bought.

 I would shop here again

I am very unhappy with HSN.com. They canceled my order without letting me know about it, plus when I sent out an email with a question to customer service instead of answering my question I have got a response - "call to customer service"!!! Why would you have an email service in the first place if you have to call anyway??! Plus they have a strange problem with their public information database, which they receive from God knows where and it gets updated only ones a month. So if you have recently moved and want to make an order at this website it does not matter what information you enter when you make an order because HSN.com has already an old public record on you, even if you have never made an order before! So your order might get screwed up because of their old records on you and those records get updated only ones a month. Isn't it strange and stupid?

 I would not shop here again

My experience was very good. I placed my order from my computer.

 I would shop here again

I have been very pleased with HSN. I have not experienced any problems with returning products (when necessary) and receiving prompt refunds. Also, the Customer Service representatives have been very pleasant and helpful.

 I would shop here again

Good service at a good price. Good follow up on problem with no owner's manual.

 I would shop here again

I have had very good luck with HSN, only once in all the time and all the many, many orders have I been given a hard time with a return.

 I would shop here again

Easy to order and great merchandise.

 I would shop here again

HSN is one of the finest companies I have ever done business with. They have excellent products, a wonderful 30-day no hassle return policy, top-notch customer service personnel, and very nice special pricing opportunities. They also have a wonderful web site--very easy to use.

 I would shop here again

have shopped at hsn for many years and will continue to do so

 I would shop here again

I never had to return any of my orders that I have bought from HSN.Everything came on time, if there was a delay HSN would either call or send a letter to let me know when they would send it. Also everything that was on waitlist I always received.I have been shopping since 2001 and I have had excellent service. I will continue to shop with HSN as long as my money holds. Thank you all for the wonderful service you have given me. Hope Moon

 I would shop here again

I shop exclusively with HSN. I love the products, the price value and the quality of all your products. I no longer shop anywhere else these days. (It is obvious by my shopping history with HSN). Keep up the excellent work HSN..............Kudos!!!!!!!

 I would shop here again

I love Andrew Lessman's products. I do not love HSN. I received 5 out of 6 items ordered via UPS. I was just told by HSN that although I was given a choice and did choose UPS as the delivery method that the "warehouse" can change that choice at any time and do not have to give a reason. I am disabled and UPS delivers to my front door. For some unknown reason HSN chose to send 1 of 6 items via U.S. mail. I now have to go to the post office and pick it up myself. I have to walk with a "walker" and the post office is very difficult for me - which is why I specifically chose UPS. Why does HSN misrepresent that I have a choice when even their own customer service tells me that I do not? I am not happy.

 I would not shop here again

I found the experience painless. My items arrived on time and I have done this business with company since then.

 I would shop here again

Have been a customer for over 20 years. That says it all!

 I would shop here again

always good

 I would shop here again

I purchased David's cookies and another brand of chocolate covered pretzels...the cookies came in tact...the pretzels did not and I called and was given a full refund immediately.

 I would shop here again

HSN has excellent customer service and can have excellent value. The bravetti line that they carry has quality control problems, but the company makes it very easy to return the item and if an item is defective they will pay to ship it back. The excellent customer service and the 30 days no questions asked policy plus some great items--jewelery, clothes--makes this an excellent vendor to shop. Just be selective as you would at any store.

 I would shop here again

good experience as always...i am a big real collectibles & signature club a buyer...never a problem with returns or exchanges...hv had a few items(real collectibles)not arrrive at all when sent thru USPS, but all items that ship thru UPS arrive quickly,well packaged and are well received.

 I would shop here again

HSN always send their products quickly and effeciently. If necessary, the refunds are fast and efficient also.

 I would shop here again

always a pleasure

 I would shop here again

Excellent compay. I have made many, many purchases and have been very rarely disappointed. Any problems were minor and were rectified in a timely manner by the very accommodating customer service department.

 I would shop here again

I've been shopping at Home Shopping Network for many years. I especially like the customer review feature. This gives the opportunity for past customers to post their opinions on the product, so that prospective buyers can review these opinions. The sizing chart is most helpful. It gives the individual garment measurements; not a "general" size chart.

 I would shop here again

I will NEVER shop at HSN again--I purchased a ProForm Treadmill in late February which was delivered to my home broken. Even though my account was charged immediately and they delivered the product within 10 days, when I tried to return the treadmill it took over a dozen phone calls and threats to get HSN to refund my money--which, seven weeks later, still hasn't occurred! Service is absolutely terrible, I have learned my lesson. NO MORE HSN! I am so disgusted I am going to write the Better Business Bureau and my State Attorney; they are holding my money far longer than should be legal.

By the way, I am a long-time QVC shopper and have always had excellent service from them; if you're looking for a shopping network, stick with QVC.

 I would not shop here again

Love it and use it all the time. I love that they do not charge sales tax to places that they have no physical presence (unlike QVC) and their CS is always really helpful. Products are in great shape, and if they don't work or don't get here (UPS problem), the return or refund is prompt and hasslefree.

 I would shop here again

I have purchased quite a number of items from HSN and have received the vast majority of them with no issues whatsoever. One item that I had a problem with was on the packing list, but not in the package. I called and received the replacement within 3 working days. All returns and refunds/replacements are handled very efficiently.

 I would shop here again

I had a very pleasant shopping experience. Highly recommend.

 I would shop here again

Terrible service! Everything was fine until I tried to get my product fixed on their no questions asked- 100% coverage Protection Plan. Turns out 100% parts and labor doesn't include the rechargeable battery that came with my product (Roomba). The battery died, so the product is dead, and they could care less...

 I would not shop here again

I always find that I receive all goods in proper order. Shopping with HSN has always been pleasurable

 I would shop here again

I was pleased with my purchase

 I would shop here again

Always accessible and prompt...helpful when there is a problem.

 I would shop here again

I have been shopping with HSN for many years and usually I am satisfied with the service they provide.

 I would shop here again

I bought a Gateway computer on HSN. It was not operating correctly on arrival. Error messages and weird noises. Called Gateway and they walked me thru reinstalling memory cards that they determined came loose during shipping. Within a few days there   Read full review...

 I would not shop here again

Ordered Bravetti Microwave convection oven on 2/12/06. Used it as microwave for a couple of days and then the turntable died. Using it with an inoperable turntable resulted in food burned in one section. According to the carton the oven weighs 25.2 kgs. Believe me, it is heavy and I needed help removing it from the carton. I called customer service(?) on 2/24 and explained that I am unable to lift the oven and asked if they would arrange to have UPS pick it up. I was told that it would take 10-12 days. On 3/2, having heard nothing, I called again, this time to a Judy and was told that it would be picked up by the next week. I assumed that this would be true since in the reviews on the HSN site, I saw many reviews detailing the same complaint I had; also 2 reviews in which the customer thanked HSN for agreeing to have UPS pick up their packages. Today, 3/7, I received a card from HSN advising me to drop the return in a mailbox or bring it to the postoffice. Is HSN lying to me and to the other customers?

 I would not shop here again

HSN IS DISGRACEFULLY UNCONSCIONABLE!My son is going through CHEMO.I had ordered a pricey beadspread,pillows and window treatments. i did not have the time to open the order immediately ( was traveling back and forth from NJ to TN )A few weeks later when I opened the box I found that the window treatment was the wrong color.I called HSN and was told not to worry"just send it back" I sent the window treatment back and I was just informed by automated message that they had REJECTED my return!When I called HSN and explained my situation to supervisor"DIANA" I was treated with great indifference.The woman is heartless!Now,I have $150.00 invested in a window treatment that matches nothing and is totally useless to me.I have experienced alot of aggravation that I don't need during this stressful time and I WILL NEVER SHOP AT HSN AGAIN! Apparently they do not give a darn about having decent customer relations.HORRIBLE! HORRIBLE! HORRIBLE!

 I would not shop here again