Guitar Hero Store

This was a great experience. I got what I was looking for and at a very good price. My grandson will be so excited.

 I would shop here again

SO FAR SO GOOD. IT IS NOT OPENED YET, AS IT IS A CHRISTMAS GIFT. I CANNOT ATTEST TO WHETHER IT WORKS PROPERLY YET. ONE THING THAT BOTHERS ME IS THE USE OF U.P.S. AS THE DELIVERY CARRIER. UNLIKE FEDEX OR THE U.S.P.S., UPS DOES NOT TAKE STEPS TO SAFEGUARD THE ITEM WHEN DELIVERING. THEY CONTINUE TO KNOCK ONCE AND LEAVE PACKAGE AT DOOR. I NOT ONLY HAVE EXPERIENCED THIS ON SEVERAL OCCASIONS, BUT HAVE ALSO WITNESSED THIS AT MY NEIGHBORS RESIDENCES. REGARDLESS OF THE SIZE, OR THE DESCRIPTIVE MARKINGS/PRINT ON THE OUTER PACKAGE, THEY JUST LEAVE THE ITEMS AT THE DOOR, REGARDLESS IF ITS A HOUSE OR APARTMENT. I AM NOT HAPPY WITH THEIR PROCEDURES AT ALL.

 I would shop here again

good experience

 I would shop here again

Efficient web site, good confirmation of order of tracking, on-time delivery. No complaints!

 I would shop here again

It was fast, and simple. Very satisfied.

 I would shop here again

Ok

 I would shop here again

Super easy to get in and find what i needed

 I would shop here again

Quick and clear

 I would shop here again

Painless and perfect.

 I would shop here again

it was very easy to find on their web site and purchasing was easy and quick. I would use it again (but hopefully i won't run over the pedal again with my vacuum cleaner! ) But if i need something else i'd come back here

 I would shop here again

Very easy.

 I would shop here again

I Love The Guitar Hore Store. Buying direct from the manufacturer saves me time and money. They offer special deals I cannot get anywhere else.

 I would shop here again

I am a repeat customer of Guitar Hero but the current purchase was for a pre order and the delivery date isn't until late October. I would not be able to rate shipping or inquiries until promised shipping date has passed. Thank you.

 I would shop here again

The product they sent me was defective both times. Customer support could not offer any advice on how to repair it, they only sent me another product.

 I would not shop here again

I received an email and the link took me straight to the page I needed to order what I wanted. The ordering process was easy but they couldn't ship it until 2 days later (the website said the product was back ordered).

 I would shop here again

They are really good!

 I would shop here again

Quick and easy. Good value on the bundle.

 I would shop here again

Good price on this product

 I would shop here again

They had just what I needed at a great price!

 I would shop here again

received everything I ordered except 2 wrist bands. wrote them an email and received them a few day later. otherwise everything was fine.

 I would shop here again

Have done business with RedOctane before and will not hesitate to do business with again. Always get exactly what is ordered in a very timely manner.

 I would shop here again

It was fine.

 I would shop here again

RedOctane.com is a very well developed webpage, very easy to locate items and very well organized. I appreciated the speedines of the companies shipping and the excellent condition of the products.

 I would shop here again

Thank you.

 I would shop here again

I love RedOctane I can get all my Guitar Hero items at this site and the fact that they offer great discounts at gizmodo is awesome too. The best thing about this site I would have to say is FREE SHIPING on orders of $49 or more most websites don't offer this and really need too if they want customers to order! I will be spreading the word about this website!

 I would shop here again

Hands down the WORST customer service ever. I ordered items and only received a partial shipment. I've tried numerous times to contact redoctane by telephone and noone ever answers. I've written numerous emails and noone has yet to reply 3 weeks later!!! I've been robbed by this worthless company!

 I would not shop here again

easy to order from, received what ordered,

 I would shop here again

While their site is easy to navigate and place an order, any semblance of customer service ends there.  I found that my order was doubled up so I immediately emailed them (telephone contact is an impossibility) to notify them of the error.  Even though I contacted them before the order was sent, they shipped the double order.  It is now one week later and I do have the double order --and I have yet to receive a contact from RedOctane.  The moral of the story is if there is any possibility you may need customer service surrounding your order, be wary about doing business with RedOctane.

 I would not shop here again

Excellent price and very fast delivery. Great shopping experience.

 I would shop here again

Great!

 I would shop here again

I shopped on-line for the product I wanted. The website was very user-friendly. I received the product in a timely manner.

 I would shop here again

awesome shop! had exactlly the right gift at a more then perfect price. not only is my boyfriend going to be excited to have his own guitar but im excited to be able to play with my own as well. im looking forward to trying out Mr. Crowley!^_^ (i do wish it was cradle of filth's version but an awesome song anyway). p.s. personally id love to see a metal version of the game ^_~ ~chrissy~

 I would shop here again

In stock, quick delivery, nice price. Thank You.

 I would shop here again

Prices were current, and free shipping is what makes the difference

 I would shop here again

The reason I would not shop there again, is because I was very unhappy when I went back to the site and discovered that two days later the product I purchased was not $189.00. I paid $239.00. Vickie Rossi

 I would shop here again

I bought the wrong one, it should of been for a wii, I have sent numerous emails, and they are not reachable by phone. I am trying to sell this guitar by a newspaper classified ad. They were closed through the Thanksgiving weekend, and the phone now says from December 25 through Jan 5...now how in the heck can they conduct business through their busiest time when they are not there? What a joke. I ordered the right one from them also, and the next day it went on sale for $20.00 less from them...but cannot talk to them to get credit for this.

 I would not shop here again

I have always had great service from RedOctane. Items arrive in excellent condition and in a timely manner.

 I would shop here again

was 1st time i herd of the site and ordered from it.

 I would shop here again

Excellent Transaction, very easy to use ordering and shipment was very fast. Well Pleased!

 I would shop here again

The service was great and the shipping time was fantastic

 I would shop here again